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Shut down during update now wont turn on

Discussion in 'Windows 10' started by rebeccadavies98, Dec 10, 2017.

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  1. rebeccadavies98

    rebeccadavies98 Thread Starter

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    It shut down during an update and now wont turn on. It will only let us completely wipe the laptop all over options wont work.
     
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Did some one shut down the machine or did it just did not come back up during a update reboot?
     
  3. rebeccadavies98

    rebeccadavies98 Thread Starter

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    Someone shut it down
     
  4. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Well, I sure do hope you have a very good back up of all of your data files.
    I think that you are in for a rebuild of the OS.

    Make and model of this machine may get some one started in helping you to restore the OS.
     
  5. Lanctus

    Lanctus

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    Unfortunately, DaveA is correct. When these kinds of Updates are running, they typically have a message not to shut off your computer while it is running. Updates can change things like source code, BIOS settings, Registry entries and settings, all critical components which can break your machine if interrupted. It's like if the engine in your car was getting an overhaul, and the mechanic is rushed so he doesn't finish properly. Your engine is now missing a few hoses, the transmission won't get out of first gear, some of the cracked and broken seals were not properly replaced, but everything looks fine as long as the hood is closed.

    Essentially, the mechanic needs to rebuild the entire engine because he was not able to finish properly.
     
    Last edited: Dec 11, 2017
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