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Shut Down troubles..

Discussion in 'Earlier Versions of Windows' started by sighlentex, Apr 6, 2004.

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  1. sighlentex

    sighlentex Thread Starter

    Joined:
    Apr 4, 2004
    Messages:
    21
    this may seem a little vague, but whenever i try to shut down my pc i get a popup telling me that *something* is shutting down, it doesn't have a name, just says that it's shutting down...or it's frozen. i end up having to reset the machine to get it to shut down. i'm also having trouble getting some programs to work (VEO-for my cam and WinAmp just to name two.) i've run SpyBot, but the only thing it found was something called "Purity Scan"...

    here's my HJT log...i'm just curious if there's anything funky on it. thanks in advance for Your help :)

    Logfile of HijackThis v1.97.7
    Scan saved at 7:41:09 PM, on 4/6/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\WINDOWS\ptsnoop.exe
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
    C:\PROGRAM FILES\EXCITE\PLATFORM\EXSHELL.EXE
    C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    C:\WINDOWS\SYSTEM\SISTRAY.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\NETZERO\EXEC.EXE
    C:\WINDOWS\SYSTEM\WINSERVN.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\AMERICA ONLINE 8.0A\AOL.EXE
    C:\PROGRAM FILES\AMERICA ONLINE 8.0A\WAOL.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\SPYBOTSD.EXE
    C:\WINDOWS\DESKTOP\HIJACKTHIS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
    O4 - HKLM\..\Run: [Excite Platform] C:\PROGRA~1\EXCITE\PLATFORM\ExLaunch.exe
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\SYSTEM\SISTRAY.EXE
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
    O4 - HKCU\..\Run: [uoltray] C:\PROGRAM FILES\NETZERO\EXEC.EXE regrun
    O4 - HKCU\..\Run: [ContentService] C:\WINDOWS\SYSTEM\winservn.exe
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O15 - Trusted Zone: http://www.noadware.net
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw8fd.law8.hotmail.msn.com/activex/HMAtchmt.ocx
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {F5820AD3-9B20-423E-B2AA-7AF2B4055746} (CRegistryDownload Class) - http://download.paltalk.com/webregtest/RegDload.CAB
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.substance.com/save/makeover.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://f2.pg.photos.yahoo.com/ocx/us/yexplorer1_9us.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
    O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/FileSharing/en/filesharingctrl.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37986.0349537037
    O16 - DPF: {16095503-786F-4097-AED6-5D567A26D760} (SiS_OCX Control) - http://www.sis.com/support/chipdetect/SiSAutodetectNT.cab
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = aoldsl.net
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,986
    First Name:
    Frank
    You've got way too many programs loading during startup and running in the background. My guess is that one of them is causing the shutdown problem.

    Other than ScanRegistry, SystemTray, and AVG, very little else needs to be running in the background. Read here.
     
  3. sighlentex

    sighlentex Thread Starter

    Joined:
    Apr 4, 2004
    Messages:
    21
    Thanks, Frank.

    I didn't realize that i had that many programs running...i'm not as in tune with my machine as i thought i was. i uninstalled purity scan and then followed your advice and used mscofig to remove some things from the startup...and now everything seems to be working properly.

    ...i had also been having a little sound issue where it appeared that i should have sound...but wasn't hearing anything...[solved]...it always helps when you plug your speakers into the proper jack. :eek:

    Thanks so much for your help :)
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,986
    First Name:
    Frank
    You're welcome. :D
     
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