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Shutdown and Restart

Discussion in 'Windows XP' started by minimiege, Nov 24, 2004.

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  1. minimiege

    minimiege Thread Starter

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    Hey, can anyone help? I received my new computer yesterday but there is one problem. Whenever i shutdown or restart the computer it freezes on the Windows is shutting down screen. Its either very slow or just wont do anything. Please Help! Its Windows XP btw
     
  2. dai

    dai

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    if it did it the first time you turned it on get the supplier to fix it
     
  3. minimiege

    minimiege Thread Starter

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    It was fine when i turned it on? Its happened each time ive shutdown or restart the computer?
     
  4. dai

    dai

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    local machine/software\microsoft\system\ click on the control set +
    then click on control and in the right hand pane edit
    wait to kill
    from 20000ms to 500 ms
     
  5. minimiege

    minimiege Thread Starter

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    no change? Still freezing?
     
  6. dai

    dai

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    check if it happens in safe mode
     
  7. minimiege

    minimiege Thread Starter

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    Yes. Shutdown works but it is very slow, however, It freezes everytime i try and restart?
     
  8. Dr Dave

    Dr Dave

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  9. dai

    dai

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  10. minimiege

    minimiege Thread Starter

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    Thanks both of you although shutdown wont speed up and its freezing on restart still?
     
  11. dai

    dai

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    check the device manager for any yellow marks alongside of anything,with it happening in safe mode it indicates a hardware problem
     
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