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Sim2 loading problems

Discussion in 'Games' started by ABarratt, Jan 19, 2007.

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  1. ABarratt

    ABarratt Thread Starter

    Jan 19, 2007
    we have installed sims 2 on the computer using the recommended installation. When we click on the icon on the desktop the first screen appears . We press play and the the screen goes black and we cannot exit without turning the computer off. We have downloaded the latest direct x , turned off anti virus and still no luck

    Windows XP
    game Sims 2 and pets expansion pack DVD
    BIOS: Award Medallion BIOS v6.00PG
    Processor: Intel(R) Pentium(R) 4 CPU 3.06GHz
    Memory: 1024MB RAM
    Page File: 387MB used, 2071MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.2180 32bit Unicode
    Card name: NVIDIA GeForce 6200SE TurboCache(TM)
    Manufacturer: NVIDIA
    Chip type: GeForce 6200SE TurboCache(TM)
    DAC type: Integrated RAMDAC
    Display Memory: 256.0 MB
    Current Mode: 1024 x 768 (16 bit) (60Hz)

    Turned off antivirus and closed applications as well as some process - same result. Loaded on my laptop - no problems it works but why not on my desktop. Need help. Thanks
    Hope this helps.
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