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Simple help required

Discussion in 'Multimedia' started by musicreach102, Feb 8, 2013.

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  1. musicreach102

    musicreach102 Thread Starter

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    I hope you can help me. I'm a novice with computers and could do with some simple help please.

    On my last laptop, when I put DVDs in, they played right from the off. I have just purchased a new Dell laptop running Windows 8, and i'm having a few problems.

    I put the DVD in, it whirs, but it doesn't play. DVD drivers are apparently already installed on the machine, If I click on "computer" the DVD is there, but i can't get it to play ( ihave tried with numerous different DVDs).

    What am i doing wrong???

    Thanks for your help
     
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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  3. musicreach102

    musicreach102 Thread Starter

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    Hi,

    On the order it stated that the laptop came with:

    Optical Drive : 8X DVD+/-RW Drive
    Cyber Link Power DVD

    I judge that the Cyber Link Power DVD is actually the Cyberlink Media suite disc that came with the laptop, However, on the disc it states that "this disc is only to reinstall the software already installed on your computer". Which I judged to mean that it was just a backup.
     
  4. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    Does Cyber Link Power DVD or something like it show up in the Start Menu or however Windows 8 allows you to start a specific program? If so, what happens if you start the program and put a DVD in the drive?

    Are we talking about commercially made video DVDs or some other type of discs?
     
  5. musicreach102

    musicreach102 Thread Starter

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    It's OK, i managed to sort the problem myself. i was being an idiot.

    Thanks for the help though!
     
  6. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    You're welcome.

    Can you share how you solved the problem? It might help someone else with the same issue.

    Can you also please mark this topic as "Solved" using the button by the first post.
     
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