Simply Accounting errors

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TyStone72

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Joined
Sep 25, 2008
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Hey all. i'm working IT for a company here and one program the finance department is using, i am NOT at all familiar with. it's Sage Simply Accounting. we're receiving an error message which reads as follows:

Someone else is already using the program under this name. Please use a different user name or try again later.

there are 2 computers linked together to use this program, but neither is actually logged on right now. should i check processes or what?
 
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