Sims 2 help please!

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Shootforthestars

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Apr 13, 2010
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Hi every time I try to install my sims 2 double deluxe at 76% it says an errror occured and that it cannot install. I tried to talk to a diffrent person on the sims 2 techinical support page but they werent very helpful so i would really appriciate it if anybody out there would help me!
this is what it says when i try to download it

A problem occured when trying to transfer the file
'D:\EP2\TSData\Res\Soundd|Oldies.package' from the media

Do you wish to copy the file or cancel the installation

Its been like this ever scince I went to Staples were they installed the new microsoft word for me. They said they changed a few settins on my computer or somthing but I just want to play my game...
 
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