1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

SIUtility for HP Printer

Discussion in 'Hardware' started by Cuban8, Feb 24, 2013.

Thread Status:
Not open for further replies.
  1. Cuban8

    Cuban8 Thread Starter

    Joined:
    Apr 29, 2005
    Messages:
    1
    Trying to find the SIUtility.exe for an HP 2330dn printer.

    I have a 64-bit, quad-core, dual-boot Windows 7/Linus system. Linux won't recognize the printer; it sees it as a CD-ROM instead. The following is the fix that's supposed to take care of the problem, but it requires the HP SIUtility.exe file, which doesn't appear in any of the HP driver download files. I've tried searching the web as well as the HP site and can't find this utility file anywhere.

    Any suggestions on where I can find this file?

    Here's the problem explanation and fix that requires the SIUtility.exe file:

    The issue is because of enabled Smart Install feature. If this is enabled, your device will be detected as CD Rom from where you can install the software on windows. Unfortunately we don't support this feature in Linux.

    However disabling it from Linux is under development. If you disable this feature on device, your device will be detected in Linux. So as a workaround to disable this you should have a Windows machine and follow the steps below.

    1. Download the Full Driver for Windows

    2. Run the exe, extract it to a folder.

    3. Go to extracted folder/UTIL directory

    4. Connect your device.

    5. Run SIUtility.exe and follow the wizard to disable the feature.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1090772

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice