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skype and microsoft essentials

Discussion in 'Windows XP' started by technomum, Jan 11, 2011.

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  1. technomum

    technomum Thread Starter

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    I have recently changed from AVG to Microsoft essentials virus protection and now Skype won't open - I am pretty sure this must be connected somehow. I have tried uninstalling Skype and re-installing but it just won't open. It has been listed as an exception to blocking in Windows Defender so I can't think why else it would stop working after years of being ok. Any help would be appreciated.
     
  2. surferdude2

    surferdude2

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    Try uninstalling Windows Defender. It's not recommened for use with MSE, in fact MSE will normally disable it. No other AV should be used if MSE is installed.
     
  3. technomum

    technomum Thread Starter

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    Thanks, especially for the quick response, and I will try that, though I have managed a way round it for the moment by uninstalling Skype and installing an earlier version (don't understand it but it works again) but it is useful to know that Defender isn't supposed to be installed as well as Essentials.
     
  4. surferdude2

    surferdude2

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    Yes, that is good advice. Furthermore, on Vista and Win7, it is not possible to uninstall Windows Defender so disabling is sufficient. The MSE install is supposed to do that disabling but it doesn't always.

    You may yet have an issue with Skype.
     
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