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Skype

Discussion in 'Web & Email' started by lilaco, Feb 17, 2018.

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  1. lilaco

    lilaco Thread Starter

    Joined:
    Jan 30, 2001
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    using 8.1 and 11
    my son gave me a gift for a technician to help correct a juno problem
    after 6 hours....................juno is still a mess but she has ruined my Skype account
    I have premium Skype which allows me to make contact with telephone #'s as well as Skype people
    I have been using the skype software and have refused to upgrade to the latest version by hitting "not now"
    somehow I now have the latest version and it doesn't show in my address book the telephone contacts and I have also lost the dollars in my account.
    don't really want to up-grade to the new version but if i have to I have to but I need all my telephone contacts to move over
    did not realize hew dependent I am on Skype until now


    HELP!!!!!!!!!!!!!!!!!!

    herb
     
  2. SpywareDr

    SpywareDr

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  3. TerryNet

    TerryNet Moderator

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    What's the point of that link, SpywareDr?

    If there is specific help for lilaco's issues there please point it out.
     
  4. SpywareDr

    SpywareDr

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    Microsoft's Skype Support for Windows.
     
  5. lilaco

    lilaco Thread Starter

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    what part of the link do I open......community????? etc., etc.


    thanks for all the quick replies

    herb
     
  6. plankton23

    plankton23

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    I'm assuming 8.1 is windows 8.1....but I have no clue what 11 means.

    Next what skype version are you using? The app or the legacy version?
     
  7. lilaco

    lilaco Thread Starter

    Joined:
    Jan 30, 2001
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    internet explorer 11
    was using Skype 7.16
    now whatever password I use ........................it tells me that I can'se that one even though I've never used it before
    i'm in a terrible mess

    herb
     
  8. lilaco

    lilaco Thread Starter

    Joined:
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    can't use (sp)
     
  9. TerryNet

    TerryNet Moderator

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    Unless somebody is asking for only a link it is not helpful to give one without anything else.
     
  10. plankton23

    plankton23

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    Ah....that's the legacy (desktop skype)......good.

    You always had to sign into skype with username and password. Then you can select the box to remember that and it will just open up. Which is what I do, but I have my user name and password saved for when I might need them. Do you remember you username and password?

    You can contact skype directly via email and they can help you. You'll need your email address that was used to sign up with skype.
    https://support.microsoft.com/en-us...needslogin=false&ccsid=636342770543498296&e=1
     
  11. lilaco

    lilaco Thread Starter

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    am trying with Skype and waiting and waiting
    is there a phone # for them
     
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