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SLOOOW internet

Discussion in 'Networking' started by sonictherevenge, Mar 25, 2008.

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  1. sonictherevenge

    sonictherevenge Thread Starter

    Joined:
    Nov 20, 2007
    Messages:
    43
    I need some advice, I have contacted charter about 9 times over the last 3 weeks and even had a tech come to the house but no diffrence. I subscribe to 5 meg service but only download about 45k per second. I have tried all the normal stuff cookies power cycle etc... about 50 times. I have XP and motorolla modem. The last time I talked to support about 10 min ago they just said to get or rent another modem. The tech said when he was here everything looked fine. So I dont have a clue any advice.
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
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    First Name:
    Terry
    "The tech said when he was here everything looked fine."

    Does that mean he got good bandwidth with your modem and computer? Or what?

    What do you get with a speedtest such as http://www.speakeasy.net/speedtest/ ?
     
  3. sonictherevenge

    sonictherevenge Thread Starter

    Joined:
    Nov 20, 2007
    Messages:
    43
    Unfortunalty I wasnt here my wife was she didnt hover over the guy to see what he was doing. But she said that everything was fine and it was the backbone but for 3 weeks and no other compliaints. Speakeasy and speedtest.net says 1.5 meg and 900 megs upload.
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Register at DSLReports and run their Line Quality Tests. Post the results link from the top of the test display page here.

    The link to post is near the top of the page and looks like:

    If you wish to post this result to a forum, please copy/paste this URL
    http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
    and your IP will be disguised.

    Copy/paste that link here.
     
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