SLOOOW internet

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sonictherevenge

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Joined
Nov 20, 2007
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I need some advice, I have contacted charter about 9 times over the last 3 weeks and even had a tech come to the house but no diffrence. I subscribe to 5 meg service but only download about 45k per second. I have tried all the normal stuff cookies power cycle etc... about 50 times. I have XP and motorolla modem. The last time I talked to support about 10 min ago they just said to get or rent another modem. The tech said when he was here everything looked fine. So I dont have a clue any advice.
 

sonictherevenge

Thread Starter
Joined
Nov 20, 2007
Messages
43
Unfortunalty I wasnt here my wife was she didnt hover over the guy to see what he was doing. But she said that everything was fine and it was the backbone but for 3 weeks and no other compliaints. Speakeasy and speedtest.net says 1.5 meg and 900 megs upload.
 
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