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Slow Acer Aspire 5742 laptop

Discussion in 'Windows 7' started by kevyboyo, Apr 30, 2013.

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  1. kevyboyo

    kevyboyo Thread Starter

    Joined:
    Jan 24, 2013
    Messages:
    17
    Hi,

    My laptop has become very low browsing the internet in the last couple of months. I mainly use it on home wireless wireless and have signal strength is excellent with 4 out of 5 bars.

    OS: - Windows 7 Home Pemium SP1 64 bit

    System: - Acer Aspire 5742 laptop
    RAM: - 4GB
    CPU: - Intel Core i3 M370 @2.40 Ghz

    TSG SysInfo: -
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
    Processor Count: 4
    RAM: 3766 Mb
    Graphics Card: Intel(R) HD Graphics, 1755 Mb
    Hard Drives: C: Total - 291830 MB, Free - 237354 MB;
    Motherboard: Acer, Aspire 5742
    Antivirus: Microsoft Security Essentials, Updated and Enabled

    I have tried deleting all browser history, running check Disk with both options checked and done a analysis on Defragmentation which found the c:\ drive 2% defragmented.

    I am running Windows Firewall and Security Essentials as my AV.

    I have ran Hijack this as advised on other posts and the log is below:-

    Please can you advise.

    Thanks,

    Kevin

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 21:26:00, on 30/04/2013
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16476)
    Boot mode: Normal
    Running processes:
    C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Users\Donald\AppData\Local\Facebook\Update\FacebookUpdate.exe
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
    C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
    C:\Program Files (x86)\Launch Manager\LManager.exe
    C:\Program Files (x86)\Ask.com\Updater\Updater.exe
    C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Users\Donald\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VVW8TWY2\HijackThis.exe
    c:\PROGRA~2\mcafee\SITEAD~1\saui.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_5742&r=27361210l255l0444z175v4762100s
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_5742&r=27361210l255l0444z175v4762100s
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_5742&r=27361210l255l0444z175v4762100s
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    O4 - HKLM\..\Run: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
    O4 - HKLM\..\Run: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
    O4 - HKLM\..\Run: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
    O4 - HKLM\..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
    O4 - HKLM\..\Run: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
    O4 - HKLM\..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Donald\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
    O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} (PhotoboxPhotowaysUploader5 Control) - http://assets.photobox.com/assets/v/ra3RgI_VSoCPalw7aL2ig_0fSS8.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Dritek WMI Service (DsiWMIService) - Dritek System Inc. - C:\Program Files (x86)\Launch Manager\dsiwmis.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: GREGService - Acer Incorporated - C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    O23 - Service: lxcy_device - Unknown owner - C:\Windows\system32\lxcycoms.exe (file missing)
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~2\mcafee\SITEAD~1\McSACore.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: MyWinLocker Service (MWLService) - Egis Technology Inc. - C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
    O23 - Service: NTI IScheduleSvc - NewTech Infosystems, Inc. - C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    O23 - Service: Updater Service - Acer Group - C:\Program Files\Acer\Acer Updater\UpdaterService.exe
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    --
    End of file - 13151 bytes
     
  2. kevyboyo

    kevyboyo Thread Starter

    Joined:
    Jan 24, 2013
    Messages:
    17
    I haven't recieved any replies since I posted this thread.
    The PC is slow mainly on opening any of my 2 browsers IE 9 and Firefox 7. I have tried disabling some add-ins and uninstalled the Ask toolbar as I never use it.
    Please can you let me know if I have posted this in the wrong topic or not included enough information to advise me on this issue as any advise from you would be helpful?

    Thanks,

    Kevin
     
  3. kevyboyo

    kevyboyo Thread Starter

    Joined:
    Jan 24, 2013
    Messages:
    17
    I use McAfee SiteAdvisor
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,526
    Hi, Hjt log does not work well with 64 bit systems.
    Download Security Check by screen317 from
    http://screen317.spywareinfoforum.org/
    Or
    http://www.bleepingcomputer.com/download/securitycheck/

    Save it to your Desktop.
    Double click the install icon.
    If using Vista - Win 7 - right click the install icon and select "Run as Administrator"
    A command Prompt window will open.
    Let it scan the Pc - press any key when asked.
    It should now open in Notepad.
    Copy and Paste the result of the scan in the reply box below.

    The saved log will be called checkup.txt.
    ------
    Download AdwCleaner to your desktop.
    Close any browsers that may be open.
    Double click the adwcleaner.exe.

    Click on Delete - once the scan is finished it will want to restart your Pc - allow it to do so.
    On restart it will open a notepad window.
    Post the logfile in the reply box below.
    The logfile is saved in C:\AdwCleaner[R1].txt.
    ---
    NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.
     
  5. kevyboyo

    kevyboyo Thread Starter

    Joined:
    Jan 24, 2013
    Messages:
    17
    Thanks Blues_Harp28,

    Please find Security check log below:-
    Results of screen317's Security Check version 0.99.63
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Microsoft Security Essentials
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    McAfee SiteAdvisor
    Java 7 Update 21
    Adobe Flash Player 11.0.1.152 Flash Player out of Date!
    Adobe Reader 10.1.6 Adobe Reader out of Date!
    Mozilla Firefox 12.0 Firefox out of Date!
    Mozilla Thunderbird (3.1.7) Thunderbird out of Date!
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials msseces.exe
    Windows Defender MSMpEng.exe
    Microsoft Security Client Antimalware MsMpEng.exe
    Microsoft Security Client Antimalware NisSrv.exe
    Symantec Norton Online Backup NOBuAgent.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 1%
    ````````````````````End of Log``````````````````````

    AdwCleaner log: -
    # AdwCleaner v2.300 - Logfile created 05/06/2013 at 18:31:29
    # Updated 28/04/2013 by Xplode
    # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
    # User : Donald - HOME-PC
    # Boot Mode : Normal
    # Running from : C:\Users\Donald\Desktop\AdwCleaner.exe
    # Option [Delete]

    ***** [Services] *****

    ***** [Files / Folders] *****
    File Deleted : C:\Users\Donald\AppData\Roaming\Mozilla\Firefox\Profiles\k9copqqy.default\searchplugins\Askcom.xml
    File Deleted : C:\Users\Public\Desktop\eBay.lnk
    Folder Deleted : C:\ProgramData\Ask
    Folder Deleted : C:\ProgramData\boost_interprocess
    Folder Deleted : C:\ProgramData\Partner
    ***** [Registry] *****
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{5297E905-1DFB-4A9C-9871-A4F95FD58945}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{95B92D92-8B7D-4A19-A3F1-43113B4DBCAF}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{95B92D92-8B7D-4A19-A3F1-43113B4DBCAF}
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
    ***** [Internet Browsers] *****
    -\\ Internet Explorer v9.0.8112.16476
    [OK] Registry is clean.
    -\\ Mozilla Firefox v12.0 (en-GB)
    File : C:\Users\Donald\AppData\Roaming\Mozilla\Firefox\Profiles\k9copqqy.default\prefs.js
    Deleted : user_pref("browser.search.order.1", "Ask.com");
    File : C:\Users\Edith\AppData\Roaming\Mozilla\Firefox\Profiles\30renmli.default\prefs.js
    Deleted : user_pref("browser.search.defaultengine", "Ask.com");
    Deleted : user_pref("browser.search.defaultenginename", "Ask.com");
    Deleted : user_pref("browser.search.order.1", "Ask.com");
    Deleted : user_pref("browser.search.selectedEngine", "Ask.com");
    Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "");
    Deleted : user_pref("keyword.URL", "hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=ORJ&o=100000027&loca[...]
    *************************
    AdwCleaner[S1].txt - [2041 octets] - [06/05/2013 18:31:30]
    ########## EOF - C:\AdwCleaner[S1].txt - [2101 octets] ##########
     
  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,526
    Download MalwareBytes and SuperAntiSpyware to your desktop.
    Download the Free versions of both programs.

    MalwareBytes
    SuperAntiSpyware

    Once they are downloaded to your desktop.
    Close all open browser windows.

    MalwareBytes
    Click on the Install icon - allow it to update during the install process.
    Start Malwarebytes Anti-Malware.
    Click on Scanner > then quick scan > then Scan.
    Any infections or problems will be highlighted in red.
    After the scan is finished - Click - Show Results.
    Check that all entries are selected.
    Click - Remove Selected.
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.

    Start Malwarebytes again.
    Click on the Logs Tab.
    Highlight the scan log entry.
    Click - Open.
    The scan log will appear in Notepad.
    Copy and paste it in your next post.

    SuperAntiSpyware
    Click on the install icon - allow it to update during the install process.
    Select the Quick Scan option.
    Click Scan your Computer.
    Any infections or problems will be highlighted in red.
    After the scan is finished.
    Click Continue.
    Check that everything is listed.
    Click Remove Threats.
    Click OK - then click Finish
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.

    Start SuperAntiSpyware again.
    Click View Scan Logs.
    Highlight the scan log entry.
    Click - View Selected Log.
    The scan log will appear in Notepad.
    Copy and paste in your next post.
    ------
    Adobe Flash Player 11.0.1.152 *Flash Player out of Date!*
    http://get.adobe.com/flashplayer/?no_redirect

    Adobe Reader 10.1.6 *Adobe Reader out of Date!*
    http://get.adobe.com/reader/
    Untick the free McAfee scan before downloading Adobe
     
  7. kevyboyo

    kevyboyo Thread Starter

    Joined:
    Jan 24, 2013
    Messages:
    17
    Thanks

    MalwareBytes log file: -
    Malwarebytes Anti-Malware (Trial) 1.75.0.1300
    www.malwarebytes.org
    Database version: v2013.05.06.09
    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Donald :: HOME-PC [administrator]
    Protection: Enabled
    06/05/2013 21:48:03
    mbam-log-2013-05-06 (21-48-03).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 244130
    Time elapsed: 7 minute(s), 14 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 1
    HKCU\Software\DC3_FEXEC (Malware.Trace) -> Quarantined and deleted successfully.
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 1
    C:\Users\Donald\AppData\Local\Temp\dclogs (Stolen.Data) -> Quarantined and deleted successfully.
    Files Detected: 2
    C:\Users\Donald\AppData\Local\Temp\2F88.tmp (Exploit.Drop.GS) -> Quarantined and deleted successfully.
    C:\Users\Donald\AppData\Local\Temp\dclogs\2012-01-14-7.dc (Stolen.Data) -> Quarantined and deleted successfully.
    (end)
     
  8. kevyboyo

    kevyboyo Thread Starter

    Joined:
    Jan 24, 2013
    Messages:
    17
    SuperAntiSpyware log: -
    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com
    Generated 05/06/2013 at 10:16 PM
    Application Version : 5.6.1014
    Core Rules Database Version : 10360
    Trace Rules Database Version: 8172
    Scan type : Quick Scan
    Total Scan Time : 00:07:19
    Operating System Information
    Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
    UAC On - Limited User
    Memory items scanned : 561
    Memory threats detected : 0
    Registry items scanned : 60375
    Registry threats detected : 0
    File items scanned : 11283
    File threats detected : 432
    Adware.Tracking Cookie
    .192com.112.2o7.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\Users\Donald\AppData\Roaming\Microsoft\Windows\Cookies\CZXEI9RM.txt [ /atdmt.com ]
    .247realmedia.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .2o7.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .2o7.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\Users\Donald\AppData\Roaming\Microsoft\Windows\Cookies\KNHSJT30.txt [ /c.atdmt.com ]
    .2o7.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .2o7.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .2o7.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .2o7.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .ad.singletrackworld.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .ad.singletrackworld.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .ad.singletrackworld.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .adinterax.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .adviva.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .adviva.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .adxpose.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .aimfar.solution.weborama.fr [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .apmebf.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .apmebf.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .apprentice.fremantlemedia.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .apprentice.fremantlemedia.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .ar.atwola.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .at.atwola.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\M96O02JO.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\RFZ895XL.txt [ Cookie:do[email protected]/ ]
    .bizrate.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\19ATEBJ7.txt [ Cookie:[email protected]/ ]
    .bmi.db.advertising.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\0R24BFWT.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\O4PFMN3X.txt [ Cookie:[email protected]/cgi-bin ]
    .bshg.122.2o7.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\FNXOJSEA.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\IU8RJBO4.txt [ Cookie:[email protected]/ ]
    .casalemedia.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\FYEEAS6V.txt [ Cookie:[email protected]/pagead/conversion/1000051259/ ]
    .chitika.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\B4FRHY1Z.txt [ Cookie:[email protected]/pagead/conversion/994335487/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\DBG3GQQ7.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\VEQN25ZE.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\S1II534A.txt [ Cookie:[email protected]/pagead/conversion/978598979/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\KK83RYQD.txt [ Cookie:[email protected]/pagead/conversion/1040357186/ ]
    .dmtracker.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\O9IYQY1U.txt [ Cookie:[email protected]/ ]
    .ehg-equifax.hitbox.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .ehg-irb.hitbox.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .ehg-twi.hitbox.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .ehg-twi.hitbox.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\XIDUW8WD.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\IWW8L1HN.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\BIEFQEEB.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\9GINJ1XM.txt [ Cookie:[email protected]/ ]
    .findaproperty.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .findaproperty.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .findaproperty.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .findaproperty.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\K2USWWQ0.txt [ Cookie:[email protected]/ ]
    .fr.sitestat.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .fr.sitestat.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .fr.sitestat.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .fr.sitestat.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .fr.sitestat.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .fr.sitestat.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\Y8CR5Z68.txt [ Cookie:[email protected]/cgi-bin ]
    .furniture-finders.co.uk [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\E3T906I5.txt [ Cookie:[email protected]/pagead/conversion/1036532336/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\8ZRPGTFQ.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\C3WT9Y5X.txt [ Cookie:[email protected]/ ]
    .hitbox.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\EH5DGE7J.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\B7D434KP.txt [ Cookie:[email protected]/ ]
    .ie-stat.bmmetrix.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\UWLNLQHK.txt [ Cookie:[email protected]/pagead/conversion/1069325176/ ]
    .imrworldwide.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .imrworldwide.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\BRB8XF8Z.txt [ Cookie:[email protected]/accounts ]
    .int.sitestat.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .interclick.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .interclick.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .kantarmedia.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\V8TEW2D7.txt [ Cookie:[email protected]/pagead/conversion/1069896059/ ]
    .komtrack.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .komtrack.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\EB0WMGE4.txt [ Cookie:[email protected]/pagead/conversion/992303347/ ]
    .kontera.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .lakeland.122.2o7.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .legolas-media.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .legolas-media.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .lfstmedia.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\SF4TXPPB.txt [ Cookie:[email protected]/ ]
    .lfstmedia.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .liveperson.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .liveperson.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\I9YP86DC.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\DI5BJ1PI.txt [ Cookie:[email protected]/ ]
    .martiniadnetwork.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .martiniadnetwork.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\UUGK5HNY.txt [ Cookie:[email protected]/ ]
    .martiniadnetwork.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .martiniadnetwork.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\LV6ARQPI.txt [ Cookie:[email protected]/ ]
    .media.sensis.com.au [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .media.sensis.com.au [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .media.sensis.com.au [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .media.sensis.com.au [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .mediabrandsww.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\U80WL93P.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\7SXINJ5X.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\ZEY3A1ZE.txt [ Cookie:[email protected]/ ]
    .msnbc.112.2o7.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\124O1GB6.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\DV0XFLOV.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\D2N07Q52.txt [ Cookie:[email protected]/pagead/conversion/1066150876/ ]
    .paypal.112.2o7.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\H2U3MLBY.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\WN9EHDHU.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\NAM6VT4B.txt [ Cookie:[email protected]/ ]
    .pro-market.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .ru4.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .ru4.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .ru4.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .ru4.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\QYGZPMAC.txt [ Cookie:[email protected]/ ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\0UNNZ9VA.txt [ Cookie:[email protected]/ ]
    .siemens.112.2o7.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .singletrackworld.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .singletrackworld.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\XEW86LOO.txt [ Cookie:[email protected]/ ]
    .skyscanner.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .skyscanner.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\ZQXSKOXV.txt [ Cookie:[email protected]/ ]
    .skyscanner.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .smartadserver.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .smartadserver.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .smartadserver.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .smartadserver.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\DONALD\AppData\Roaming\Microsoft\Windows\Cookies\Low\HNJS7DYT.txt [ Cookie:[email protected]/ ]
    .specificclick.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
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    www4.smartadserver.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
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    track.adform.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
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    .advertising.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
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    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\K2NV9537.txt [ Cookie:[email protected]/ ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\6GK8KYXH.txt [ Cookie:[email protected]/ ]
    .at.atwola.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .advertising.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\CPPTRBMD.txt [ Cookie:[email protected]/ ]
    uk.sitestat.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .saymedia.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .media6degrees.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .media6degrees.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .media6degrees.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .media6degrees.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .media6degrees.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .media6degrees.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .advertising.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\DNJUAIVZ.txt [ Cookie:[email protected]/ ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\LL2UQHS8.txt [ Cookie:[email protected]/ ]
    www.healthservicediscounts.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\CZCD7OCV.txt [ Cookie:[email protected]/ ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt [ Cookie:[email protected]/cgi-bin ]
    .liveperson.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    server.iad.liveperson.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .liveperson.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    www.healthservicediscounts.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    www.healthservicediscounts.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    www.healthservicediscounts.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    www.healthservicediscounts.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .healthservicediscounts.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .healthservicediscounts.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\B6IV4HI3.txt [ Cookie:[email protected]/ ]
    .healthservicediscounts.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    ad.yieldmanager.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    ad.yieldmanager.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\1TW6VO0Q.txt [ Cookie:[email protected]/ ]
    .mediaplex.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\VW0RU8KA.txt [ Cookie:[email protected]/ ]
    .invitemedia.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    ad.yieldmanager.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .ru4.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\JY1B0SWE.txt [ Cookie:[email protected]/hc/43259996 ]
    .lucidmedia.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\UJ89A200.txt [ Cookie:[email protected]/ ]
    ad.yieldmanager.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    ad.yieldmanager.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    ad.yieldmanager.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .bs.serving-sys.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .bs.serving-sys.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\52CMLM3F.txt [ Cookie:[email protected]/ ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\1XK3R2PB.txt [ Cookie:[email protected]/ ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\Q5A03MJT.txt [ Cookie:[email protected]/ ]
    .atdmt.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .c.atdmt.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\DZHTK022.txt [ Cookie:[email protected]/ ]
    .c.atdmt.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\BH3GLV0E.txt [ Cookie:[email protected]/accounts ]
    .msnportal.112.2o7.net [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\JSZPZO2Z.txt [ Cookie:[email protected]/ ]
    .invitemedia.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .invitemedia.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .invitemedia.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt [ Cookie:[email protected]/ ]
    .serving-sys.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .serving-sys.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    .serving-sys.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\KQLT819K.txt [ Cookie:[email protected]/ ]
    .invitemedia.com [ C:\USERS\DONALD\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K9COPQQY.DEFAULT\COOKIES.SQLITE ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\KHGAR104.txt [ Cookie:[email protected]/pagead/conversion/1045443615/ ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\0K33BNXB.txt [ Cookie:[email protected]/ ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt [ Cookie:[email protected]/ ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\K4AQ82ZE.txt [ Cookie:[email protected]/stv/ ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\D0SSM6QC.txt [ Cookie:[email protected]/accounts ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\7CQYCSH6.txt [ Cookie:[email protected]/ ]
    C:\USERS\EDITH\AppData\Roaming\Microsoft\Windows\Cookies\Low\CGHD2PSQ.txt [ Cookie:[email protected]/hc/91317242 ]
    C:\USERS\EDITH\Cookies\O0SOIY7P.txt [ Cookie:[email protected]/ ]
    C:\USERS\EDITH\Cookies\N4MG8KV2.txt [ Cookie:[email protected]/ ]
    C:\USERS\EDITH\Cookies\P01IJU9T.txt [ Cookie:[email protected]/ ]
    C:\USERS\EDITH\Cookies\H8RHSXPS.txt [ Cookie:[email protected]/ ]
    C:\USERS\EDITH\Cookies\T0SGWMHI.txt [ Cookie:[email protected]/ ]
    C:\USERS\EDITH\Cookies\[email protected][1].txt [ Cookie:[email protected]/ ]
    C:\USERS\EDITH\Cookies\R3C8EP79.txt [ Cookie:[email protected]/ ]
    C:\USERS\EDITH\Cookies\[email protected][2].txt [ Cookie:[email protected]/cgi-bin ]
     
  9. kevyboyo

    kevyboyo Thread Starter

    Joined:
    Jan 24, 2013
    Messages:
    17
    I did not need to reboot laptop after runnning the SuperAntiSpyware scan because I think it just found cookies but I did anyway.

    I upgraded Adobe Flash Player and Acrobat Reader as you advised.

    Thanks for your help
     
  10. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,526
    Malwarebyte scan.
    Although the above were deleted and were Temp files - run an online scan with ESET.
    http://www.eset.com/us/online-scanner/

    Do not let ESET remove what it finds.
    Untick the box next to Remove found threats

    Post the log files - they can be found here.
    C:\Program Files\ESET\EsetOnlineScanner\log.txt

    Depending on what it finds - we may need to have one of our Malware Experts check the log files.
     
  11. kevyboyo

    kevyboyo Thread Starter

    Joined:
    Jan 24, 2013
    Messages:
    17
    The Eset online scan found No Threats, it took 1 hr 12 mins, and
    the log file shows: -
    [email protected] as CAB hook log:
    OnlineScanner64.ocx - registred OK
    OnlineScanner.ocx - registred OK
     
  12. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,526
    Post the uninstall log from Hjt log
    Start HiJackThis.
    At the bottom right - Other Stuff
    Click on Config > Misc Tools.
    Click > Open Uninstall Manager.
    Click > Save List.
    Save the uninstall list file on your desktop.
    It will then open in Notepad.
    Click Edit > Select All > Edit > Copy-and-Paste the uninstall list in the reply box.
    ------
    Click Start - in the search box.
    Type
    msconfig

    Click on the Start Up Tab.
    Write down carefully what is listed and post the list here.
    Or post a screenshot
    http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
     
  13. kevyboyo

    kevyboyo Thread Starter

    Joined:
    Jan 24, 2013
    Messages:
    17
    Update for Microsoft Office 2007 (KB2508958)
    Acer Backup Manager
    Acer Crystal Eye webcam
    Acer ePower Management
    Acer eRecovery Management
    Acer Registration
    Acer ScreenSaver
    Acer Updater
    Acrobat.com
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Reader XI (11.0.02)
    Backup Manager Basic
    CyberLink PowerDVD 9
    CyberLink PowerDVD 9
    D3DX10
    eBay Worldwide
    ESET Online Scanner v3
    Facebook Video Calling 1.2.0.287
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    Google Update Helper
    Identity Card
    Intel(R) Control Center
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) Management Engine Components
    Intel(R) Rapid Storage Technology
    Java 7 Update 21
    Junk Mail filter update
    Launch Manager
    Lexmark Toolbar
    Malwarebytes Anti-Malware version 1.75.0.1300
    McAfee SiteAdvisor
    Messenger Companion
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Mozilla Firefox 20.0.1 (x86 en-GB)
    Mozilla Maintenance Service
    Mozilla Thunderbird (3.1.20)
    MSVCRT
    MSVCRT_amd64
    MyWinLocker
    MyWinLocker Suite
    MyWinLocker Suite
    Norton Online Backup
    NTI Media Maker 9
    Rapport
    Rapport
    Realtek High Definition Audio Driver
    Realtek USB 2.0 Card Reader
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
    Shredder
    Skype™ 6.1
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
    Update for Microsoft Office Access 2007 Help (KB963663)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Infopath 2007 Help (KB963662)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768021) 32-Bit Edition
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Welcome Center
    Who Wants To Be A Millionaire
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mail
    Windows Live Mail
    Windows Live Messenger
    Windows Live Messenger
    Windows Live Messenger Companion Core
    Windows Live Movie Maker
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live Sync
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer Resources
     
  14. kevyboyo

    kevyboyo Thread Starter

    Joined:
    Jan 24, 2013
    Messages:
    17
    MSConfig Startup items: -
    MyWinLocker
    Realtek HD Audio Manager
    Synaptics pointing device driver
    Acer Power Management
    Microsoft SecurityClient
    LXCYCATS
    Intel(R) Common User Interface
    Intel(R) Common User Interface
    Intel(R) Common User Interface
    Google Toolbar notifier
    Facebook Update
    Skype
    IAStorIKcon
    MyWinLocker Suite
    Egis Tech In-Product Service
    Egis Tech In-Product Service
    Norton Online Backup
    Acer Backup Manager
    Launch Manager
    Java(TM) Platform SE Auto updater
    Adobe reader and acrobat manager
     

    Attached Files:

  15. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,526
    In msconfig - Start up tab.
    Untick all entries Except

    Synaptics pointing device driver
    Microsoft SecurityClient
    LXCYCATS
    Acer Backup Manager

    Apply > Ok > Reboot your Pc.

    The System Configuration Utility box appear on retstart - saying changes have been made.
    Tick the box on the lower left and then OK.

    Any entry can be re-enabled using msconfig - if it needs to be
    http://netsquirrel.com/msconfig/index.html
    ------
    Malwarebytes Anti-Malware (Trial) 1.75.0.1300
    This will revert to the Free version once the Trial is over - keep it installed and scan your Pc say, once a week.
     
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