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Slow and Freezing

Discussion in 'Windows 7' started by printartist, Mar 13, 2015.

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  1. printartist

    printartist Thread Starter

    Mar 13, 2015
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 10
    Processor Count: 2
    RAM: 2037 Mb
    Graphics Card: Intel(R) G33/G31 Express Chipset Family, 256 Mb
    Hard Drives: C: Total - 476835 MB, Free - 440140 MB;
    Motherboard: Gigabyte Technology Co., Ltd., G31M-ES2L
    Antivirus: Norton AntiVirus, Not Updated *****Microsoft updates on 3-10-15: I began having a slow start up and intermittent freezing; I did a system restore fix to be as it was prior to the updates and am still having the same problems; I use Yahoo and Mozilla Firefox Thanks, Paintartist
  2. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    Your computer is running Windows 7 64-bit with only 2 GB(2048 MB) of RAM.

    Its Gigabyte GA-G31M-ES2L motherboard (all revisions) supports up to 4 GB(4096 MB) of RAM.

    You need to max it out with RAM if you expect speed and performance to improve.


    Go here, then click the large blue "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.

    Close all open windows first, then double-click AdwCleaner.exe to load its main window.

    Click the "Scan" button, then allow the scanning process to finish.

    Click the "Logfile" button.

    When the log appears, save it.

    Return here to your thread, then copy-and-paste the ENTIRE log here.

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