Slow and Freezing

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printartist

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Mar 13, 2015
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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Intel(R) G33/G31 Express Chipset Family, 256 Mb
Hard Drives: C: Total - 476835 MB, Free - 440140 MB;
Motherboard: Gigabyte Technology Co., Ltd., G31M-ES2L
Antivirus: Norton AntiVirus, Not Updated *****Microsoft updates on 3-10-15: I began having a slow start up and intermittent freezing; I did a system restore fix to be as it was prior to the updates and am still having the same problems; I use Yahoo and Mozilla Firefox Thanks, Paintartist
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,154
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Intel(R) G33/G31 Express Chipset Family, 256 Mb
Hard Drives: C: Total - 476835 MB, Free - 440140 MB;
Motherboard: Gigabyte Technology Co., Ltd., G31M-ES2L
Your computer is running Windows 7 64-bit with only 2 GB(2048 MB) of RAM.

Its Gigabyte GA-G31M-ES2L motherboard (all revisions) supports up to 4 GB(4096 MB) of RAM.

You need to max it out with RAM if you expect speed and performance to improve.

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Go here, then click the large blue "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.

Close all open windows first, then double-click AdwCleaner.exe to load its main window.

Click the "Scan" button, then allow the scanning process to finish.

Click the "Logfile" button.

When the log appears, save it.

Return here to your thread, then copy-and-paste the ENTIRE log here.

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