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Slow boot up & shut down

Discussion in 'Windows Vista' started by Wilbur, Mar 10, 2012.

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  1. Wilbur

    Wilbur Thread Starter

    Joined:
    Dec 1, 2002
    Messages:
    512
    Hi all,
    My HP Laptop running Vista Premium takes a l-o-n-g time to boot up and shut down.
    I checked my EVENT VIEWER and it shows lotsa 'warnings', 'errors', 'criticals' when booting and shutting down.
    Computer seems to lock up occasionally too.

    Here's my hijack:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 3:37:22 PM, on 10/03/2012
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files (x86)\HP\QuickPlay\QPService.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe
    C:\Program Files (x86)\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
    C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    c:\PROGRA~2\mcafee\SITEAD~1\saui.exe
    C:\Windows\SysWOW64\rundll32.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Users\Will-Desktop\Downloads\HijackThis.exe
    C:\Windows\SysWOW64\NOTEPAD.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=83&bd=Pavilion&pf=cnnb
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.live.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://beta.mytelus.com/telusen/portal/index.aspx
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=83&bd=Pavilion&pf=cnnb
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=83&bd=Pavilion&pf=cnnb
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://ca.search.yahoo.com/search?fr=mcafee&p=%s
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: agihelper.AGUtils - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - mscoree.dll (file missing)
    O1 - Hosts: ::1 localhost
    O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitBHO.dll
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: agihelper.AGUtils - {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll (file missing)
    O2 - BHO: SuggestMeYesBHO - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Program Files (x86)\AutocompletePro\AutocompletePro.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20111221213233.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5825.1100\swg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitIEAddin.dll
    O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
    O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O4 - HKLM\..\Run: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
    O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Will-Desktop\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - Global Startup: Logitech SetPoint.lnk = ?
    O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
    O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O8 - Extra context menu item: Show RoboForm Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Show RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: intu-qt2008 - {05E53CE9-66C8-4A9E-A99F-FDB7A8E7B596} - C:\Program Files (x86)\QuickTax 2008\ic2008pp.dll
    O18 - Protocol: intu-qt2009 - {03947252-2355-4E9B-B446-8CCC75C43370} - C:\Program Files (x86)\QuickTax 2009\ic2009pp.dll
    O18 - Protocol: intu-tt2010 - {97A0575E-2309-4E75-8509-B1F9390C4DE7} - C:\Program Files (x86)\TurboTax 2010\ic2010pp.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~2\mcafee\msc\mcsniepl.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: Andrea ST Filters Service (AESTFilters) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_1b06afce\AESTSr64.exe (file missing)
    O23 - Service: AG Core Services (AGCoreService) - AG Interactive - C:\Program Files (x86)\AGI\core\4.2.0.10753\AGCoreService.exe
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Program Files\LSI SoftModem\agr64svc.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe
    O23 - Service: Google Update Service (gupdate1c95e44cddfe7c0) (gupdate1c95e44cddfe7c0) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files (x86)\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
    O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
    O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NMIndexingService - Unknown owner - C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
    O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPSched.exe
    O23 - Service: Recovery Service for Windows - Unknown owner - C:\Windows\SMINST\BLService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: Audio Service (STacSV) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_1b06afce\STacSV64.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: WDDMService - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
    O23 - Service: WD File Management Engine (WDFME) - Unknown owner - C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
    O23 - Service: WD File Management Shadow Engine (WDSC) - Unknown owner - C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 20649 bytes




    Any help appreciated. :confused:
    Thanks
    Will
     
  2. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    Post the uninstall log from Hjt log
    Start HiJackThis.
    Click > Open The Misc Tools Section button.
    Click > Open Uninstall Manager.
    Click > Save List.
    Save the uninstall list file on your desktop.
    It will then open in Notepad.
    Copy-and-Paste the uninstall list in the reply box.


    Download.
    MalwareBytes and SuperAntiSpyware to your desktop.
    Download the Free versions of both programs.

    MalwareBytes

    SuperAntiSpyware

    Once they are downloaded to your desktop.
    Close all open browser windows.

    MalwareBytes
    Click on the Install icon - allow it to update during the install process.

    Start Malwarebytes Anti-Malware.
    Click on Scanner > then quick scan >then Scan.
    Any infections or problems will be highlighted in red.
    After the scan is finished - Click - Show Results.
    Check that all entries are selected.
    Click - Remove Selected.
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.

    Start Malwarebytes again.
    Click on the Logs Tab.
    Highlight the scan log entry.
    Click - Open.
    The scan log will appear in Notepad.
    Copy and paste it in your next post.

    SuperAntiSpyware
    Click on the install icon - allow it to update during the install process.
    Select the Quick Scan option.
    Click Scan your Computer.
    Any infections or problems will be highlighted in red.
    After the scan is finished.
    Click Continue.
    Check that everything is listed.
    Click Remove Threats.
    Click OK - then click Finish
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.

    Start SuperAntiSpyware again.
    Click View Scan Logs.
    Highlight the scan log entry.
    Click - View Selected Log.
    The scan log will appear in Notepad.
    Copy and paste in your next post.
     
  3. Wilbur

    Wilbur Thread Starter

    Joined:
    Dec 1, 2002
    Messages:
    512
    Okay, here ya go


    Update for Microsoft Office 2007 (KB2508958)
    AC3Filter (remove only)
    ACDSee 10 Photo Manager
    Acrobat.com
    Acrobat.com
    Activation Assistant for the 2007 Microsoft Office suites
    Adobe Acrobat 8.1.4 Professional
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Reader 9.5.0
    AllToAVI v4 r5394
    AnyDVD
    Apple Application Support
    Apple Software Update
    Ask Toolbar
    Atheros Driver Installation Program
    AutocompletePro
    Avanquest update
    AVIcodec (remove only)
    Bing Bar
    BlackBerry Desktop Software 6.1
    BlackBerry Desktop Software 6.1
    calibre
    Catalyst Control Center - Branding
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    CyberLink DVD Suite
    CyberLink YouCam
    CyberLink YouCam
    D3DX10
    DAMN NFO Viewer 2.10.0031 RC3
    erLT
    GearDrvs
    Google Earth
    Google Update Helper
    Google Updater
    Hewlett-Packard Active Check for Health Check
    Hewlett-Packard Asset Agent for Health Check
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    HP Active Support Library
    HP Customer Experience Enhancements
    HP Doc Viewer
    HP Easy Setup - Frontend
    HP Help and Support
    HP MULTIPLE MODEM INSTALLER for VISTA
    HP Quick Launch Buttons 6.40 D3
    HP QuickPlay 3.7
    HP Total Care Advisor
    HP Update
    HP User Guides 0103
    HP Wireless Assistant
    IDT Audio
    ImgBurn
    iPhone Configuration Utility
    IrfanView (remove only)
    Java(TM) 6 Update 26
    Java(TM) 6 Update 5
    JMicron JMB38X Flash Media Controller
    Junk Mail filter update
    LabelPrint
    Logitech Harmony Remote Software 7
    Logitech SetPoint
    Malwarebytes Anti-Malware version 1.60.1.1000
    McAfee AntiVirus Plus
    Mesh Runtime
    Messenger Companion
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office Live Add-in 1.5
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook Connector
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Works
    mobile PhoneTools
    Motorola Phone Tools
    Mozilla Firefox 10.0.2 (x86 en-US)
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    muvee autoProducer 6.1
    My HP Games
    neroxml
    Nikon Message Center 2
    OnSpec Regen
    PhotoNow!
    Picture Control Utility
    Power2Go
    PowerDirector
    PowerISO
    Python 2.6.4
    QuickTax 2008
    QuickTax 2009
    QuickTime
    RealPlayer
    Realtek 8169, 8168, 8101E and 8102E Ethernet Network Card Driver for Windows Vista
    RealUpgrade 1.0
    Remote Control USB Driver
    RoboForm 7-6-7 (All Users)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
    Segoe UI
    SIW version 2009.10.22
    Snagit 10
    Spelling Dictionaries Support For Adobe Reader 9
    TurboTax 2010
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2597998) 32-Bit Edition
    Update for Microsoft Office Access 2007 Help (KB963663)
    Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Infopath 2007 Help (KB963662)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    VCRedistSetup
    ViewNX 2
    VLC media player 1.1.5
    WD Discovery Software
    Webshots Desktop
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mail
    Windows Live Mail
    Windows Live Mesh
    Windows Live Mesh
    Windows Live Mesh ActiveX Control for Remote Connections
    Windows Live Messenger
    Windows Live Messenger
    Windows Live Messenger Companion Core
    Windows Live Movie Maker
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live Sync
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer Resources
    Windows Media Player Firefox Plugin
    WinRAR archiver
    WinZip 11.2
    Xvid 1.2.1 final uninstall



    I ran Mayware a while ago, will try it again.
    Going out for a while, starte Malwarebytes, will post in an hour or so.


    Thanks
     
  4. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    Ok make sure you update MalwareBytes and also update - scan with Superantispyware and post the log.
     
  5. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    Let's remove some of these dead files and make the log somewhat smaller.
    Remove these entries using Hjt log.
    Close all browsers that you may be using
    Start Hjt log - click Scan.
    Once the page has opened - put a Tick mark against these entries and click Fix.


    R3 - URLSearchHook: agihelper.AGUtils - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - mscoree.dll (file missing)

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

    O2 - BHO: agihelper.AGUtils - {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll (file missing)

    O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)

    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)

    O23 - Service: Andrea ST Filters Service (AESTFilters) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_1b06afce\AESTSr6 4.exe (file missing)

    O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)

    O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)

    O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)

    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: NMIndexingService - Unknown owner - C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)

    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

    O23 - Service: Audio Service (STacSV) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_1b06afce\STacSV6 4.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)


    Close Hjt log.
    Restart your Pc.
     
  6. Wilbur

    Wilbur Thread Starter

    Joined:
    Dec 1, 2002
    Messages:
    512
    Malware found nothing, here's the log, there's 9 entries, opening each one opends a notepad , I don't see anyway to open all of them at once. Do you want me to post all 9 of them?

    Here's the first one.
    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4667

    Windows 6.0.6002 Service Pack 2
    Internet Explorer 8.0.6001.18943

    21/09/2010 7:11:07 PM
    mbam-log-2010-09-21 (19-11-07).txt

    Scan type: Full scan (C:\|D:\|E:\|)
    Objects scanned: 413094
    Time elapsed: 3 hour(s), 51 minute(s), 32 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 1
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)





    I'll run the super anti spyware then come back and work on your first suggestion.
     
  7. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    Malwarebytes' Anti-Malware 1.46
    Is an old log.
    Download Malwarebytes Anti-Malware 1.60.1
    http://www.malwarebytes.org/products/malwarebytes_free
    We will need to see the latest log file.

    Un-install the old program first before d/loading the latest version.
    See if you can post all of the log as one file.
     
  8. Wilbur

    Wilbur Thread Starter

    Joined:
    Dec 1, 2002
    Messages:
    512
    Okay, new Malware still found nothing, Here's latest log from the scan:

    Malwarebytes Anti-Malware 1.60.1.1000
    www.malwarebytes.org

    Database version: v2012.03.11.09

    Windows Vista Service Pack 2 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Will-Desktop :: WILL-LAPTOP [administrator]

    11/03/2012 1:18:39 PM
    mbam-log-2012-03-11 (13-18-39).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 210194
    Time elapsed: 33 minute(s), 35 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)






    Here's the scan from "Super Anti-Spyware", it found 523 items:

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 03/11/2012 at 12:16 PM

    Application Version : 5.0.1146

    Core Rules Database Version : 8324
    Trace Rules Database Version: 6136

    Scan type : Quick Scan
    Total Scan Time : 00:20:32

    Operating System Information
    Windows Vista Home Premium 64-bit, Service Pack 2 (Build 6.00.6002)
    UAC On - Limited User

    Memory items scanned : 674
    Memory threats detected : 0
    Registry items scanned : 54727
    Registry threats detected : 0
    File items scanned : 12392
    File threats detected : 523

    Adware.Tracking Cookie
    .telus.122.2o7.net [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    .nhl.112.2o7.net [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    segment-pixel.invitemedia.com [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    C:\Users\Will-Desktop\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt [ /ad.adsplashmedia ]
    C:\Users\Will-Desktop\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt [ /ads.as4x.tmcs.ticketmaster ]
    C:\Users\Will-Desktop\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt [ /adserver.adtechus ]
    .imrworldwide.com [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    .imrworldwide.com [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    wstat.wibiya.com [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    .2o7.net [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    C:\Users\Will-Desktop\AppData\Roaming\Microsoft\Windows\Cookies\will-desktop@atdmt[1].txt [ /atdmt ]
    C:\Users\Will-Desktop\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt [ /bellcan.adbureau ]
    .2o7.net [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    .nextag.com [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    .dmtracker.com [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    C:\Users\Will-Desktop\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt [ /in.getclicky ]
    .2o7.net [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    .2o7.net [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    C:\Users\Will-Desktop\AppData\Roaming\Microsoft\Windows\Cookies\will-desktop@media6degrees[1].txt [ /media6degrees ]
    C:\Users\Will-Desktop\AppData\Roaming\Microsoft\Windows\Cookies\will-desktop@mediastarsoft[1].txt [ /mediastarsoft ]
    torrent-finder.info [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    C:\Users\Will-Desktop\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt [ /msnportal.112.2o7 ]
    torrent-finder.info [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    .paypal.112.2o7.net [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    C:\Users\Will-Desktop\AppData\Roaming\Microsoft\Windows\Cookies\will-desktop@serving-sys[2].txt [ /serving-sys ]
    C:\Users\Will-Desktop\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt [ /videoegg.adbureau ]
    C:\Users\Will-Desktop\AppData\Roaming\Microsoft\Windows\Cookies\will-desktop@windowsmedia[1].txt [ /windowsmedia ]
    .invitemedia.com [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    .getclicky.com [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    C:\Users\Will-Desktop\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt [ /www.discountedwheelwarehouse ]
    .static.getclicky.com [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    in.getclicky.com [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    .bizrate.com [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    .liveperson.net [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    .2o7.net [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
    .dealtime.com [ C:\USERS\WILL-DESKTOP\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5677C1BB.DEFAULT\COOKIES.SQLITE ]
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    .adbrite.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .adbrite.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .adbrite.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .adbrite.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .adbrite.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .adbrite.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .lucidmedia.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .adbrite.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .media6degrees.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .media6degrees.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .media6degrees.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .media6degrees.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .media6degrees.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .advertising.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .advertising.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .advertising.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .advertising.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .serving-sys.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .serving-sys.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .doubleclick.net [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .interclick.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    server.iad.liveperson.net [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .liveperson.net [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .invitemedia.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .invitemedia.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .invitemedia.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .invitemedia.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    ad.yieldmanager.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    ad.yieldmanager.com [ C:\USERS\WILL-DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]







    I'll go back and delete the items you mentioned above. Thanks a lot for helping me out BH! (y)(y)
     
  9. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    Ok - when will then clean up your start up entries 04 the Hjt log.
     
  10. Wilbur

    Wilbur Thread Starter

    Joined:
    Dec 1, 2002
    Messages:
    512
    Thanks for the help.
    Not sure what you meant, here's the HJ log:

    Still a few with (file missing), delete them again?
    (Back in a bit, cleaning up the yard today, will check in in a half hour or so)


    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 3:49:47 PM, on 11/03/2012
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files (x86)\HP\QuickPlay\QPService.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe
    C:\Program Files (x86)\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
    C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    c:\PROGRA~2\mcafee\SITEAD~1\saui.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\SysWOW64\rundll32.exe
    C:\Users\Will-Desktop\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Will-Desktop\Downloads\HijackThis (1).exe
    C:\Users\Will-Desktop\Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=83&bd=Pavilion&pf=cnnb
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.live.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://beta.mytelus.com/telusen/portal/index.aspx
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=83&bd=Pavilion&pf=cnnb
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=83&bd=Pavilion&pf=cnnb
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://ca.search.yahoo.com/search?fr=mcafee&p=%s
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: agihelper.AGUtils - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - mscoree.dll (file missing)
    O1 - Hosts: ::1 localhost
    O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitBHO.dll
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: agihelper.AGUtils - {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll (file missing)
    O2 - BHO: SuggestMeYesBHO - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Program Files (x86)\AutocompletePro\AutocompletePro.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20111221213233.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5825.1100\swg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitIEAddin.dll
    O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
    O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O4 - HKLM\..\Run: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
    O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Will-Desktop\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Global Startup: Logitech SetPoint.lnk = ?
    O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
    O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O8 - Extra context menu item: Show RoboForm Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Show RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: intu-qt2008 - {05E53CE9-66C8-4A9E-A99F-FDB7A8E7B596} - C:\Program Files (x86)\QuickTax 2008\ic2008pp.dll
    O18 - Protocol: intu-qt2009 - {03947252-2355-4E9B-B446-8CCC75C43370} - C:\Program Files (x86)\QuickTax 2009\ic2009pp.dll
    O18 - Protocol: intu-tt2010 - {97A0575E-2309-4E75-8509-B1F9390C4DE7} - C:\Program Files (x86)\TurboTax 2010\ic2010pp.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~2\mcafee\msc\mcsniepl.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
    O23 - Service: Andrea ST Filters Service (AESTFilters) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_1b06afce\AESTSr64.exe (file missing)
    O23 - Service: AG Core Services (AGCoreService) - AG Interactive - C:\Program Files (x86)\AGI\core\4.2.0.10753\AGCoreService.exe
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Program Files\LSI SoftModem\agr64svc.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe
    O23 - Service: Google Update Service (gupdate1c95e44cddfe7c0) (gupdate1c95e44cddfe7c0) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files (x86)\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
    O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
    O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NMIndexingService - Unknown owner - C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
    O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPSched.exe
    O23 - Service: Recovery Service for Windows - Unknown owner - C:\Windows\SMINST\BLService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: Audio Service (STacSV) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_1b06afce\STacSV64.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: WDDMService - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
    O23 - Service: WD File Management Engine (WDFME) - Unknown owner - C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
    O23 - Service: WD File Management Shadow Engine (WDSC) - Unknown owner - C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 21028 bytes
     
  11. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    We can come back to the missing files and other entries to be removed.
    Start > Run > In the Search Box > type.
    msconfig

    Click on the Start up tab.
    Write down carefully what is listed and post the list here.

    Or post a screen shot of all entries in the Start up tab.
    To post a screen shot > hold the Alt key and press the PrtScn key.
    Open the Windows PAINT application and Paste the screen shot.
    Once pasted - you can then use PAINT to trim to size and save it as a JPG format file.
    To upload the screen shot to the forum.
    Open the reply window and use the Manage Attachments button to upload it here.

    No rush - when you are ready - the broom comes first ;)
     
  12. Wilbur

    Wilbur Thread Starter

    Joined:
    Dec 1, 2002
    Messages:
    512
    Pruning's done and all cleaned up, here ya go:

    [​IMG]

    [​IMG]

    [​IMG]

    [​IMG]


    Doesn't quite show, after iTunes there's
    -Logitech setpoint
    -WDDMStatus.exe

    Both of those are checked ON to boot.
     
  13. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    What a list!!
    I would Untick all entries Except these below.

    Run: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

    Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

    Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

    Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

    SUPERAntiSpyware - If the Free version - disable - if paid for [realtime monitoring] leave.

    Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

    Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

    Global Startup: Logitech SetPoint.lnk


    Apply > Ok > Reboot your Pc.
    The System Configuration Utility box appear on retstart - saying changes have been made.
    Tick the box on the lower left and then OK.

    Any entry Disabled can at anytime be re-enabled if needed, using msconfig.
     
  14. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    I have to sign off until tomorrow.
    Let us know the result of all of the above.
     
  15. Wilbur

    Wilbur Thread Starter

    Joined:
    Dec 1, 2002
    Messages:
    512
    I can't find the 2nd and 3rd from the bottom of your list
     
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