Slow computer again

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IRONJACK

Thread Starter
Joined
Feb 22, 2004
Messages
35
I am technically challenged, but I do know I have 62 processes running.
How do I know what I need & what can be closed.

I run Norton system works anti virus nightly. Update every 2 days. Run Spysweeper 3 times a wk.

Don't do gaming, just general computing.

XP home
Pentium 4
1.69 Gb
256 Mb Ram
 
Joined
Feb 14, 2004
Messages
127
WOW 62

well the 1st thing u need to do is restart the computer
then go to
www.supportcave.com
run cwshredder and x-cleaner
remove any itmes listed

then go back to www.supportcave.com
and download hijackthis save to my docs or a download folder
then run it
click scan, click save log, save to the same folder.
a text file will open copy and paste the info here
and will help ya
 

IRONJACK

Thread Starter
Joined
Feb 22, 2004
Messages
35
dr_cool_j said:
WOW 62

well the 1st thing u need to do is restart the computer
then go to
www.supportcave.com
run cwshredder and x-cleaner
remove any itmes listed

then go back to www.supportcave.com
and download hijackthis save to my docs or a download folder
then run it
click scan, click save log, save to the same folder.
a text file will open copy and paste the info here
and will help ya
Here ya go, Jason. Thanks !


Logfile of HijackThis v1.97.7
Scan saved at 11:31:59 AM, on 4/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Creative\Sharedll\AHQ\CTMIX32.EXE
C:\Program Files\Webroot\Accelerate\accelerate.exe
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ScanSoft\OmniPagePro14.0\WorkFlowTray.exe
C:\Program Files\ScanSoft\OmniPagePro14.0\Opware14.exe
C:\Program Files\ScanSoft\OmniPagePro14.0\OpScheduler.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ScanSoft\OmniPagePro14.0\PdfPrn\SPrnAgent.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\PROGRA~1\INCRED~1\bin\IncMail.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\sesinetd.exe
C:\WINDOWS\System32\hserver.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet v series\Bin\hpoant07.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\System32\hpoipm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\Program Files\FlashGet\flashget.exe
C:\Documents and Settings\Charles Burke\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://news.google.com
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\Jccatch.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [FinePrint Dispatcher v5] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
O4 - HKLM\..\Run: [CreativeMixer] C:\Program Files\Creative\Sharedll\AHQ\CTMIX32.EXE /t
O4 - HKLM\..\Run: [Accelerate] C:\Program Files\Webroot\Accelerate\accelerate.exe /S
O4 - HKLM\..\Run: [Acronis*True*Image Monitor] C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [WorkFlowTray] "C:\Program Files\ScanSoft\OmniPagePro14.0\WorkFlowTray.exe"
O4 - HKLM\..\Run: [Opware14] "C:\Program Files\ScanSoft\OmniPagePro14.0\Opware14.exe"
O4 - HKLM\..\Run: [OpScheduler] "C:\Program Files\ScanSoft\OmniPagePro14.0\OpScheduler.exe"
O4 - HKLM\..\Run: [PDF Converter Registry Controller] "C:\Program Files\ScanSoft\OmniPagePro14.0\PdfCnv\RegistryController.exe"
O4 - HKLM\..\Run: [SSPrnAgent] C:\Program Files\ScanSoft\OmniPagePro14.0\PdfPrn\SPrnAgent.exe
O4 - HKLM\..\Run: [OP14 Reminder] "C:\Program Files\ScanSoft\OmniPagePro14.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPagePro14.0\EregEng\ereg.ini"
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Toea] C:\Documents and Settings\Charles Burke\Application Data\aaar.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: HPAiODevice(hp officejet v series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet v series\Bin\hpoant07.exe
O4 - Global Startup: ItsDeductible7PopUp.lnk = C:\Program Files\ItsDeductible7\ItsD7.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open PDF in Word - res://C:\Program Files\ScanSoft\OmniPagePro14.0\PdfCnv\IEShellExt.dll /100
O8 - Extra context menu item: Open Selected URL - C:\Program Files\RightClickGoogleSearchOpenSelectedURL\openselectedurl.htm
O8 - Extra context menu item: Search &Google - C:\Program Files\RightClickGoogleSearchOpenSelectedURL\google.htm
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: FlashGet (HKLM)
O9 - Extra 'Tools' menuitem: &FlashGet (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0B72CCA4-5F11-11D0-9CB5-0000C0EC9FDB} (Street Technologies ActiveX Control Object) - http://www.tutorials.com/plugins/Plugin0501.0070/streetnoagent7.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/downl...-a3de-373c3e5552fc/msSecAdv.cab?1067188445532
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinstc.cab
O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://D:\content\include\XPPatchInstaller.CAB
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatterbox/download/appdl.cab
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://www.otxresearch.com/OTXMedia/OTXMedia.dll
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.140/code/PWActiveXImgCtl.CAB
O16 - DPF: {74F5614A-8A8C-43B4-8CC2-4B4EFAF4A6C5} (TSCCInstall Class) - http://www.techsmith.com/codec/tsccinst.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://wsc1.perfora.net/app/static/activex/msxml4.cab
O16 - DPF: {8B1BC605-C593-4865-8F5B-05517F0CD0BB} (MSSecurityAdvisorCD Class) - file://D:\Content\include\msSecUcd.cab
O16 - DPF: {9184D21C-9835-42C5-A883-EA8BE7FC048D} (Downloader Class) - http://www.shop.intuit.com/commerce/account/downloads/executables/ie/IDA.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37610.8258101852
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.brightstreet.com/cif/download/bin/actxcab.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
 
Joined
Feb 14, 2004
Messages
127
WOW run hijackthis again and remove all of these items MOST or all are not needed
i personall on my computer would remove all of these
IF im wrong u can restore these from the hijackthis backups

HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
HKLM\..\Run: [nwiz] nwiz.exe /install
HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
HKLM\..\Run: [FinePrint Dispatcher v5] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
HKLM\..\Run: [Accelerate] C:\Program Files\Webroot\Accelerate\accelerate.exe /S


maybe needed for scanner ??
HKLM\..\Run: [Acronis*True*Image Monitor] C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe

due use us this scheduler
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe

HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
HKLM\..\Run: [WorkFlowTray] "C:\Program Files\ScanSoft\OmniPagePro14.0 WorkFlowTray.exe"
HKLM\..\Run: [Opware14] "C:\Program Files\ScanSoft\OmniPagePro14.0\Opware14.exe"
HKLM\..\Run: [OpScheduler] "C:\Program Files\ScanSoft\OmniPagePro14.0\OpScheduler.exe"
HKLM\..\Run: [OP14 Reminder] "C:\Program Files\ScanSoft\OmniPagePro14.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPagePro14.0\EregEng\ereg.ini"
HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
HKCU\..\Run: [Toea] C:\Documents and Settings\Charles Burke\Application Data\aaar.exe
HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

Startup: PowerReg Scheduler.exe
Global Startup: ItsDeductible7PopUp.lnk = C:\Program Files\ItsDeductible7\ItsD7.exe
Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

this one can be tricky
HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
http://www.kellys-korner-xp.com/regs_edits/langbarremove.reg
to remove the office or windows language bar
bad memory hog
now all your programs will still work
just not 24/7 when ur not even using them
PHEW!!!!

see how that help your computer
 

IRONJACK

Thread Starter
Joined
Feb 22, 2004
Messages
35
Hey Jason or somebody,

I deleted all as instructed.
All seemed fine. Still 35 processes running.
BUT, in my documents some files lost icons & can't open.(400 error)

The files all read backup-200404421-xxxxxx-xxx. Numbers replace x"s.

What do I need to restore ?
 
Joined
Feb 14, 2004
Messages
127
U said
BUT, in my documents some files lost icons & can't open.(400 error)
what knida files word, excel etc??

to restore any items open hijackthis and click config (bottom right corner)
select the item and choose restor
then restore 2 at a time then reboot,
do this till its fixed, then figure out which program is was an leave it running
again remove the rest
 
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