1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Slow Computer/Dell

Discussion in 'Windows XP' started by skodny, Dec 20, 2010.

Thread Status:
Not open for further replies.
  1. skodny

    skodny Thread Starter

    Joined:
    Dec 20, 2010
    Messages:
    1
    Machine is slow -- I can hear the HD running continuously during normal computer use. This is an older machine -- 2005; wondering if install/uninstall of programs has slowed down machine. Added additional RAM last year -- 1Gb. Perhaps too much is running at once? help is appreciated.

    When computer is left on too long, computer freezes. Currently the "install/uninstall shield" remains in my system tray without installing anything. thanks!

    Express Service Code: 950-936-014-9
    Service Tag: 4D9ML91

    OS Name Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name DELL
    System Manufacturer Dell Inc.
    System Model Dell DV051
    System Type X86-based PC
    Processor x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2793 Mhz
    BIOS Version/Date Dell Inc. A03, 10/8/2005
    SMBIOS Version 2.3
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume2
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name DELL\Paul
    Time Zone Eastern Standard Time
    Total Physical Memory 2,048.00 MB
    Available Physical Memory 875.90 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.95 GB
    Page File Space 2.72 GB
    Page File C:\pagefile.sys


    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 9:24:29 PM, on 12/20/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\McAfee\Common Framework\FrameworkService.exe
    C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
    C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\McAfee\Common Framework\UdaterUI.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\McAfee\Common Framework\McTray.exe
    C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\EnGenius\11n USB Wireless LAN Utility\RtWLan.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\Program Files\ZyXEL\G-200v2\G-200.exe
    c:\program files\common files\installshield\updateservice\isuspm.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Common Files\Java\Java Update\jucheck.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Paul\Local Settings\Temporary Internet Files\Content.IE5\BY9I5MWT\HijackThis[1].exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: ZoneAlarm Toolbar - {66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - C:\Program Files\ZoneAlarm\tbZon1.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: ZoneAlarm Toolbar - {66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - C:\Program Files\ZoneAlarm\tbZon1.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\Scriptcl.dll
    O2 - BHO: ZoneAlarm Security Engine Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: GoogleAFE - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: ZoneAlarm Toolbar - {66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - C:\Program Files\ZoneAlarm\tbZon1.dll
    O3 - Toolbar: ZoneAlarm Security Engine - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
    O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [ISW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1150595.exe -Update -1150595 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; InfoPath.2)" -"http://www.dositey.com/addsub/mystery1S.htm"
    O4 - HKUS\S-1-5-21-3266014419-3958858311-2789097390-500\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User 'Administrator')
    O4 - HKUS\S-1-5-21-3266014419-3958858311-2789097390-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')
    O4 - Startup: PowerReg Scheduler V3.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: EnGenius 11n USB Wireless LAN Utility.lnk = C:\Program Files\EnGenius\11n USB Wireless LAN Utility\RtWLan.exe
    O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O4 - Global Startup: ZyXEL G-200 Utility.lnk = ?
    O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} (Scanner.SysScanner) - http://i.dell.com/images/global/js/scanner/SysProExe.cab
    O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlcdnet.asus.com/pub/ASUS/misc/dlm-activex-2.2.5.0.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {6F6FDB9E-5072-498C-BCB0-2B7F00C49EE7} (DellSystemLite.Scanner) - http://support.dell.com/systemprofiler/DellSystemLite.CAB
    O16 - DPF: {75A6AEA3-F26E-4608-AE9B-8DA78C87576E} (Wizard101GameLauncher) - https://kingsisle.hs.llnwd.net/e1/static/themes/wizard101A/activex/Wizard101GameLauncher.CAB
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://intercall.webex.com/client/T26L10NSP49EP30/webex/ieatgpc.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
    O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
    O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    --
    End of file - 13556 bytes
     
  2. Joethefairguy

    Joethefairguy

    Joined:
    Nov 15, 2010
    Messages:
    61
    It seems that your virtual memory is quite low, Go to your uninstall and try uninstalling programs and such that you rarly or never use. Low space on your hard disk usally is the cause of a slow computer. Also, try and remove some unimportant things (i.e old document, Power Points, things of that sort) to an alternate hard drive or USB Storage Devise...that should help
     
  3. 1002richards

    1002richards Retired Trusted Advisor

    Joined:
    Jan 29, 2006
    Messages:
    5,333
    Hi skodny,
    Have you had a look at what progs you've got running at startup using msconfig? Guide with screenshots here http://netsquirrel.com/msconfig/index.html don't make any changes you're not sure about.

    Are you running both ZoneAlarm and McAfee in some combination by any chance?

    Richard
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Slow Computer Dell
  1. Buffalo19
    Replies:
    1
    Views:
    723
  2. Marcella253
    Replies:
    2
    Views:
    723
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/969735

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice