Yes, I'm a music teacher, in fact! Is a failing disk something that can be fixed if caught before the failure, or is it a death sentence? I only bought this thing 4 or 5 years ago, and didn't even use it much until this past year because it was when Windows 10 was still fairly new and forced a lot of things to be running even if you didn't want them, so not being the highest quality processor, my computer ran like they did back when you had to use dial-up modems for the internet. So I mostly used my school issued computers. Updates finally fixed that, which is good because I went to a smaller district where I didn't have a school laptop, and have been using this one. Sad that it's dying with only about 1-2 years of use!
Thanks for trying to help!
Just FYI, I keep getting a notification asking if I want Google to be able to make changes to my computer, I assume that's an update. Since your instructions said not to change anything during this process, I have clicked Do Not Allow for now.
Below are the things you asked for. The Crystal Disk had the option under file to save it as an image, so I just did that, hope it's ok. I did 2, because there was a scroll bar, so wanted to include the whole list for you.
ListChkdskresult:
ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013
------< Log generate on 4/15/2021 2:51:03 PM >------
Category: 0
Computer Name: DESKTOP-3704DLB
Event Code: 26228
Record Number: 7126
Source Name: Chkdsk
Time Written: 03-10-2021 @ 14:09:26
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.
Checking file system on \Device\HarddiskVolume3
Volume label is OS.
Examining 1 corruption record ...
Record 1 of 1: Corruption in index "$I30" of directory "\Users\Administrator\AppData\Local\Microsoft\TeamsMeetingAddin\1.0.20091.2\x64 <0xb,0x4d3f8>" ... The multi-sector header signature for VCN 0x6 of index $I30
in file 0x4d3f8 is incorrect.
ff ff ff ff ff ff ff ff ?? ?? ?? ?? ?? ?? ?? ?? ÿÿÿÿÿÿÿÿ........
The first index entry offset, 0xffffffff, for index $I30 in file 0x4d3f8
points beyond the length, 0xfe8, of the index. VCN is unknown.
corruption found.
1 corruption record processed in 4.2 seconds.
Windows has examined the list of previously identified potential issues and found problems.
Please run chkdsk /scan to fully analyze the problems and queue them for repair.
-----------------------------------------------------------------------
Category: 0
Computer Name: DESKTOP-3704DLB
Event Code: 26228
Record Number: 7125
Source Name: Chkdsk
Time Written: 03-10-2021 @ 14:08:53
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.
Checking file system on \Device\HarddiskVolume3
Volume label is OS.
Examining 1 corruption record ...
Record 1 of 1: Bad index "$I30" in directory "\Users\Valerie Burns\AppData\Local\Google\Chrome\User Data\Default\Service Worker\CacheStorage\a93ee23d22f7d2b41c4d922f566446f904d0156d\d2f5075e-c322-47e7-af0c-49ecbb3d70bf <0x10,0x5ef5d>" ... The multi-sector header signature for VCN 0x0 of index $I30
in file 0x5ef5d is incorrect.
ff ff ff ff ff ff ff ff ?? ?? ?? ?? ?? ?? ?? ?? ÿÿÿÿÿÿÿÿ........
corruption found.
1 corruption record processed in 0.2 seconds.
Windows has examined the list of previously identified potential issues and found problems.
Please run chkdsk /scan to fully analyze the problems and queue them for repair.
-----------------------------------------------------------------------
Category: 0
Computer Name: DESKTOP-3704DLB
Event Code: 26226
Record Number: 6990
Source Name: Chkdsk
Time Written: 03-09-2021 @ 07:57:19
Event Type: Information
User:
Message: Chkdsk was executed in scan mode on a volume snapshot.
Checking file system on \Device\HarddiskVolume3
Volume label is OS.
Stage 1: Examining basic file system structure ...
685824 file records processed.
File verification completed.
Phase duration (File record verification): 46.13 seconds.
11201 large file records processed.
Phase duration (Orphan file record recovery): 0.00 milliseconds.
0 bad file records processed.
Phase duration (Bad file record checking): 0.04 milliseconds.
Stage 2: Examining file name linkage ...
4783 reparse records processed.
Read failure with status 0xc000009c at offset 0x23a712000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0x23a712000 for 0x2000 bytes.
Read failure with status 0xc000009c at offset 0x23a712000 for 0x1000 bytes.
Found 0x1 bad clusters in file "\Windows\WinSxS\amd64_microsoft-windows-s..nt-sku-core-license_31bf3856ad364e35_10.0.19041.662_none_7b6005d563dfe9a2\f <0x36,0x33af7>" starting at file offset 0
was not able to send command for self-healing due to lack of memory.
Found a bad index "$I30" in directory "\Windows\WinSxS\amd64_microsoft-windows-s..nt-sku-core-license_31bf3856ad364e35_10.0.19041.662_none_7b6005d563dfe9a2\f <0x36,0x33af7>"
... queued for offline repair.
The down pointer of current index entry with length 0x98 is invalid.
b0 c6 08 00 00 00 03 00 98 00 80 00 01 00 00 00 ..............
f7 3a 03 00 00 00 36 00 9e 94 22 10 ff ac d6 01 .:....6..".ÿ¬..
9e 94 22 10 ff ac d6 01 3d af df a8 58 f0 d6 01 .".ÿ¬..=¯.¨X...
a2 87 ef d4 d1 ad d6 01 00 10 00 00 00 00 00 00 ¢.............
1d 03 00 00 00 00 00 00 20 00 00 00 00 00 00 00 ........ .......
1f 00 43 00 6f 00 72 00 65 00 2d 00 4f 00 45 00 ..C.o.r.e.-.O.E.
4d 00 2d 00 44 00 4d 00 2d 00 34 00 2d 00 75 00 M.-.D.M.-.4.-.u.
6c 00 2d 00 6f 00 6f 00 62 00 2d 00 72 00 74 00 l.-.o.o.b.-.r.t.
6d 00 2e 00 78 00 72 00 6d 00 2d 00 6d 00 73 00 m...x.r.m.-.m.s.
ff ff ff ff ff ff ff ff ?? ?? ?? ?? ?? ?? ?? ?? ÿÿÿÿÿÿÿÿ........
Found a mis-ordered index "$I30" from directory "\Windows\WinSxS\amd64_microsoft-windows-s..nt-sku-core-license_31bf3856ad364e35_10.0.19041.662_none_7b6005d563dfe9a2\f <0x36,0x33af7>"
... queued for offline repair.
Read failure with status 0xc000009c at offset 0x223d1c000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0x223d16000 for 0x7000 bytes.
Read failure with status 0xc000009c at offset 0x223d1c000 for 0x1000 bytes.
Found 0x1 bad clusters in file "\Users\Administrator\AppData\Local\Microsoft\TeamsMeetingAddin\1.0.20091.2\x64 <0xb,0x4d3f8>" starting at file offset 0x6
... queued for offline repair.
The USA check value, 0x65, at block 0x1 is incorrect.
The expected value is 0x3.
Found corruption in index "$I30" of directory "\Users\Administrator\AppData\Local\Microsoft\TeamsMeetingAddin\1.0.20091.2\x64 <0xb,0x4d3f8>"
... queued for offline repair.
The down pointer of current index entry with length 0x18 is invalid.
00 00 00 00 00 00 00 00 18 00 00 00 03 00 00 00 ................
ff ff ff ff ff ff ff ff ?? ?? ?? ?? ?? ?? ?? ?? ÿÿÿÿÿÿÿÿ........
Found a mis-ordered index "$I30" from directory "\Users\Administrator\AppData\Local\Microsoft\TeamsMeetingAddin\1.0.20091.2\x64 <0xb,0x4d3f8>"
... queued for offline repair.
Found corruption in index "$I30" of directory "\Users\Valerie Burns\AppData\Local\Google\Chrome\User Data\Default\Service Worker\CacheStorage\a93ee23d22f7d2b41c4d922f566446f904d0156d\d2f5075e-c322-47e7-af0c-49ecbb3d70bf <0x10,0x5ef5d>"
... queued for offline repair.
The down pointer of current index entry with length 0x18 is invalid.
00 00 00 00 00 00 00 00 18 00 00 00 03 00 00 00 ................
ff ff ff ff ff ff ff ff ?? ?? ?? ?? ?? ?? ?? ?? ÿÿÿÿÿÿÿÿ........
Found a mis-ordered index "$I30" from directory "\Users\Valerie Burns\AppData\Local\Google\Chrome\User Data\Default\Service Worker\CacheStorage\a93ee23d22f7d2b41c4d922f566446f904d0156d\d2f5075e-c322-47e7-af0c-49ecbb3d70bf <0x10,0x5ef5d>"
... queued for offline repair.
935404 index entries processed.
Index verification completed.
Phase duration (Index verification): 11.59 minutes.
Phase duration (Orphan reconnection): 0.00 milliseconds.
Found 22 missing entries (\Users\Administrator\AppData\Local\Microsoft\TeamsMeetingAddin\1.0.20091.2\x64\Microsoft.Applications.Telemetry.Windows.dll <0xc,0x4daac>, ...) in index "$I30" of directory "\Users\Administrator\AppData\Local\Microsoft\TeamsMeetingAddin\1.0.20091.2\x64 <0xb,0x4d3f8>"
... queued for offline repair.
Found 4 missing entries (\Users\Valerie Burns\AppData\Local\Google\Chrome\User Data\Default\Service Worker\CacheStorage\a93ee23d22f7d2b41c4d922f566446f904d0156d\d2f5075e-c322-47e7-af0c-49ecbb3d70bf\index <0xf,0x5ef60>, ...) in index "$I30" of directory "\Users\Valerie Burns\AppData\Local\Google\Chrome\User Data\Default\Service Worker\CacheStorage\a93ee23d22f7d2b41c4d922f566446f904d0156d\d2f5075e-c322-47e7-af0c-49ecbb3d70bf <0x10,0x5ef5d>"
... queued for offline repair.
Found 13 missing entries (\Windows\WinSxS\amd64_microsoft-windows-s..nt-sku-core-license_31bf3856ad364e35_10.0.19041.662_none_7b6005d563dfe9a2\f\Core-OEM-DM-1-pl-rtm.xrm-ms <0x3,0x8c696>, ...) in index "$I30" of directory "\Windows\WinSxS\amd64_microsoft-windows-s..nt-sku-core-license_31bf3856ad364e35_10.0.19041.662_none_7b6005d563dfe9a2\f <0x36,0x33af7>"
... queued for offline repair.
Phase duration (Orphan recovery to lost and found): 3.17 milliseconds.
4783 reparse records processed.
Phase duration (Reparse point and Object ID verification): 56.25 milliseconds.
Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 3.79 seconds.
124791 data files processed.
Phase duration (Data attribute verification): 0.05 milliseconds.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
Windows has found problems that must be fixed offline.
Please run "chkdsk /spotfix" to fix the issues.
474771238 KB total disk space.
162443640 KB in 434160 files.
282808 KB in 124792 indexes.
1000414 KB in use by the system.
65536 KB occupied by the log file.
311044364 KB available on disk.
4096 bytes in each allocation unit.
118692809 total allocation units on disk.
77761091 allocation units available on disk.
Total duration: 12.55 minutes (753357 ms).
----------------------------------------------------------------------
Stage 1: Examining basic file system structure ...
Stage 2: Examining file name linkage ...
"chkdsk /scan" is aborting due to self-healing command failure: 0xc0000102
"chkdsk /f" will be required to repair the volume.
The index buffer at VCN 0x0 of index $I30 in file 0x33af7
cannot be read.
Correcting error in index $I30 for file 33AF7.
The index bitmap $I30 in file 0x33af7 is incorrect.
CHKDSK discovered free space marked as allocated in the bitmap for index $I30 for file 33AF7.
Sorting index $I30 in file 33AF7.
The multi-sector header signature for VCN 0x6 of index $I30
in file 0x4d3f8 is incorrect.
42 41 41 44 28 00 09 00 ?? ?? ?? ?? ?? ?? ?? ?? BAAD(. .........
Correcting error in index $I30 for file 4D3F8.
The index bitmap $I30 in file 0x4d3f8 is incorrect.
CHKDSK discovered free space marked as allocated in the bitmap for index $I30 for file 4D3F8.
Sorting index $I30 in file 4D3F8.
The multi-sector header signature for VCN 0x0 of index $I30
in file 0x5ef5d is incorrect.
ff ff ff ff ff ff ff ff ?? ?? ?? ?? ?? ?? ?? ?? ÿÿÿÿÿÿÿÿ........
Correcting error in index $I30 for file 5EF5D.
The index bitmap $I30 in file 0x5ef5d is incorrect.
CHKDSK discovered free space marked as allocated in the bitmap for index $I30 for file 5EF5D.
Sorting index $I30 in file 5EF5D.
CHKDSK is scanning unindexed files for reconnect to their original directory.
Recovering orphaned file MICROS~1.DLL (4DAAC) into directory file 4D3F8.
Recovering orphaned file Microsoft.Applications.Telemetry.Windows.dll (4DAAC) into directory file 4D3F8.
Recovering orphaned file MICROS~1.DLL (4DAAC) into directory file 4D3F8.
Recovering orphaned file Microsoft.Applications.Telemetry.Windows.dll (4DAAC) into directory file 4D3F8.
Recovering orphaned file MICROS~2.DLL (4DABC) into directory file 4D3F8.
Recovering orphaned file Microsoft.Bond.dll (4DABC) into directory file 4D3F8.
Recovering orphaned file MICROS~2.DLL (4DABC) into directory file 4D3F8.
Recovering orphaned file Microsoft.Bond.dll (4DABC) into directory file 4D3F8.
Recovering orphaned file MICROS~3.DLL (4DABD) into directory file 4D3F8.
Recovering orphaned file Microsoft.Bond.Interfaces.dll (4DABD) into directory file 4D3F8.
Skipping further messages about recovering orphans.
39 unindexed files recovered to original directory.
Stage 3: Examining security descriptors ...
Adding 2 bad clusters to the Bad Clusters File.
-----------------------------------------------------------------------
Category: 0
Computer Name: DESKTOP-3704DLB
Event Code: 26228
Record Number: 6831
Source Name: Chkdsk
Time Written: 03-08-2021 @ 17:36:13
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.
Checking file system on \Device\HarddiskVolume3
Volume label is OS.
Examining 1 corruption record ...
Record 1 of 1: Bad index "$I30" in directory "\Users\Valerie Burns\AppData\Local\Google\Chrome\User Data\Default\Service Worker\CacheStorage\a93ee23d22f7d2b41c4d922f566446f904d0156d\d2f5075e-c322-47e7-af0c-49ecbb3d70bf <0x10,0x5ef5d>" ... The multi-sector header signature for VCN 0x0 of index $I30
in file 0x5ef5d is incorrect.
ff ff ff ff ff ff ff ff ?? ?? ?? ?? ?? ?? ?? ?? ÿÿÿÿÿÿÿÿ........
corruption found.
1 corruption record processed in 0.4 seconds.
Windows has examined the list of previously identified potential issues and found problems.
Please run chkdsk /scan to fully analyze the problems and queue them for repair.
-----------------------------------------------------------------------