1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Slow computer & Past of BSOD

Discussion in 'Windows 7' started by LegendPB, May 15, 2012.

Thread Status:
Not open for further replies.
Advertisement
  1. LegendPB

    LegendPB Thread Starter

    Joined:
    May 15, 2012
    Messages:
    19
    Hey, first post here and wondering if you guys could provide me with some help.

    I would like to point out that:

    I've traced them all back to the 'ntoskrnl.exe' file, except for the most recent which was caused by: 'dxgmms1.sys' yet I cannot find the file on my computer.

    The path directory for ntoskrnl is C:\Windows\System32

    I also came up with hits for iastor.sys not being digitally signed, it was last modified in 2011.

    Also doing a scan on drivers I found 10 drivers to be outdated. I will update them.

    Also some more info: my FPS in games is unreliable, in Starcraft 2 on max settings it can go from 60 to 5 very quickly and quite frequently. Also in Combat arms I would have lag spikes every few minutes.

    Specs:

    · OS - Vista/ Windows 7 ? Windows 7
    · x86 (32-bit) or x64 ? x64
    · What was original installed OS on system? Windows 7
    · Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM version
    · Age of system (hardware) 1 year
    · Age of OS installation - have you re-installed the OS? Yes, 2 months ago.
    · CPU - Alienware
    · Video Card - NVidia GeForce 460xm
    · MotherBoard - Alienware m17xr3 motherboard

    If you need any more info or access to my computer to help I would gladly do so.

    Thanks

    EDIT: updated all drivers.
     
  2. zigzag3143

    zigzag3143

    Joined:
    May 31, 2009
    Messages:
    269
    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
    Please attach the DMP files to your next post not to post one.


    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    To ensure minidumps are enabled:
     
  3. LegendPB

    LegendPB Thread Starter

    Joined:
    May 15, 2012
    Messages:
    19
    Hmm the DMP files were just there, I will re-search for them.

    Would like to point out that many of the problems were fixed when I updated my drivers, I can always just use the default graphics card as was suggested somewhere else to fix the starcraft FPS.
     
  4. zigzag3143

    zigzag3143

    Joined:
    May 31, 2009
    Messages:
    269
    Let us know if you need help.
     
  5. LegendPB

    LegendPB Thread Starter

    Joined:
    May 15, 2012
    Messages:
    19
    Yeah, I still need help, it hasn't been fixed yet.
     
  6. zigzag3143

    zigzag3143

    Joined:
    May 31, 2009
    Messages:
    269
    If it is still crashing please upload the DMP files
     
  7. LegendPB

    LegendPB Thread Starter

    Joined:
    May 15, 2012
    Messages:
    19
    That's the problem, it is no longer crashing; it hasn't crashed since I updated drivers. Right now it is just slow. Also, CCleaner deleted the DMP files.
     
  8. zigzag3143

    zigzag3143

    Joined:
    May 31, 2009
    Messages:
    269
    Please provide us with your Event Viewer administrative logs by following these steps:


    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file here.
     
  9. LegendPB

    LegendPB Thread Starter

    Joined:
    May 15, 2012
    Messages:
    19
    Here they are
     

    Attached Files:

  10. zigzag3143

    zigzag3143

    Joined:
    May 31, 2009
    Messages:
    269
    Several things in event viewer. I suspect the freezes are network related as there are tons of DHCP timeouts. What is your network setup?

    Also less frequently is disk controller errors. Run chkdsk to confirm or deny.

    http://www.sevenforums.com/tutorials/433-disk-check.html



    Finally there are many errors with an app called Engine.exe
     
  11. LegendPB

    LegendPB Thread Starter

    Joined:
    May 15, 2012
    Messages:
    19
  12. LegendPB

    LegendPB Thread Starter

    Joined:
    May 15, 2012
    Messages:
    19
    bump. Still not working.
     
  13. LegendPB

    LegendPB Thread Starter

    Joined:
    May 15, 2012
    Messages:
    19
    Could be the graphics.

    [​IMG]

    [​IMG]
     
  14. LegendPB

    LegendPB Thread Starter

    Joined:
    May 15, 2012
    Messages:
    19
    bump... still occurring.
     
  15. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1053344