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slow computer+ slow response time

Discussion in 'Virus & Other Malware Removal' started by jeyma, Oct 14, 2010.

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  1. jeyma

    jeyma Thread Starter

    Joined:
    Oct 14, 2010
    Messages:
    1
    Hello
    I have a very slow unresponsive computer which stalls quite a lot
    I think I may have a trojan please can some one help
    here are my computer details and a high jack this log thank you for reading

    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
    Processor: Intel(R) Pentium(R) 4 CPU 2.93GHz, x86 Family 15 Model 4 Stepping 9
    Processor Count: 2
    RAM: 959 Mb
    Graphics Card: ATI RADEON XPRESS 200 Series, 256 Mb
    Hard Drives: C: Total - 70166 MB, Free - 48985 MB; H: Total - 6129 MB, Free - 2643 MB;
    Motherboard: Hewleet-Packard , Asterope, 1.0 ,
    Antivirus: Kaspersky Anti-Virus, Updated: Yes, On-Demand Scanner: Enabled

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:01:22 PM, on 10/14/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Documents and Settings\user\My Documents\LeapFrog Connect\CommandService.exe
    C:\WINDOWS\system32\lxeacoms.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Documents and Settings\user\My Documents\LeapFrog Connect\Monitor.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\DivX\DivX Update\DivXUpdate.exe
    C:\Program Files\Lexmark S300-S400 Series\lxeamon.exe
    C:\Program Files\Lexmark S300-S400 Series\ezprint.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
    C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\user\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\user\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\user\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: ToggleEN Toolbar - {038cb5c7-48ea-4af9-94e0-a1646542e62b} - C:\Program Files\ToggleEN\tbTog1.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\ievkbd.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: ToggleEN Toolbar - {038cb5c7-48ea-4af9-94e0-a1646542e62b} - C:\Program Files\ToggleEN\tbTog1.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [Monitor] "C:\Documents and Settings\user\My Documents\LeapFrog Connect\Monitor.exe"
    O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    O4 - HKLM\..\Run: [lxeamon.exe] "C:\Program Files\Lexmark S300-S400 Series\lxeamon.exe"
    O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark S300-S400 Series\ezprint.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    O9 - Extra button: &Virtual keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll
    O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\user\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {15BE8BEE-4105-4A79-B385-25068AA967DB} (VBIRDPlayer.Player) - http://us1.iradiopop.com/IRD/pages/VBIMDPlayer.CAB
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Documents and Settings\user\My Documents\LeapFrog Connect\CommandService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: lxeaCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxeaserv.exe
    O23 - Service: lxea_device - - C:\WINDOWS\system32\lxeacoms.exe
    O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
    O23 - Service: ServiceLayer - Unknown owner - C:\Program Files\Nokia\PC Connectivity Solution\ServiceLayer.exe (file missing)

    --
    End of file - 7419 bytes



    thank you
     
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