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Slow Computer

Discussion in 'Windows XP' started by craig155, Jan 12, 2013.

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  1. craig155

    craig155 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    156
    Hi Guys,

    My computer has slowed right down and it takes ages for anything to start.

    It is a Sony Vaio VGN FS215M
    running Windows XP

    Here is my Hijackthis log:


    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 17:15:02, on 12/01/2013
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
    C:\Program Files\AVG\AVG2013\avgcsrvx.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
    C:\Program Files\AVG\AVG2013\avgidsagent.exe
    C:\Program Files\AVG\AVG2013\avgwdsvc.exe
    C:\Program Files\Java\jre7\bin\jqs.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    C:\Program Files\AVG\AVG2013\avgnsx.exe
    C:\Program Files\AVG\AVG2013\avgemcx.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
    C:\WINDOWS\system32\ICO.EXE
    C:\Program Files\AVG\AVG2013\avgui.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - (no file)
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - .DEFAULT User Startup: VAIO Launcher.lnk = C:\Program Files\Sony\VAIO Launcher\Launcher.exe (User 'Default user')
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Search - http://tbedits.televisionfanatic.co...91A5-4C64-BC8D-23D130FC9845&n=2012102109&cv=1
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
    O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
    O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
    O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~4\Office14\ONBttnIE.dll/105
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre7\bin\jp2iexp.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre7\bin\jp2iexp.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/
    O15 - Trusted Zone: *.sony-europe.com
    O15 - Trusted Zone: *.sonystyle-europe.com
    O15 - Trusted Zone: *.vaio-link.com
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1350943804000
    O16 - DPF: {96816368-C1E3-414D-A193-63C3CC921990} (MJPEGRender Control) - http://threeshiresinn-ambleside.remotemanager.co.uk/common/activex/MJPEGRender.ocx
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - Unknown owner - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE (file missing)
    O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgidsagent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgwdsvc.exe
    O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
    O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
    O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\VAIO Entertainment\VzTaskScheduler.exe
    O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
    O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
    O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
    O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe
    O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    O23 - Service: VUAgent - Sony Corporation - C:\Program Files\Sony\VAIO Update 5\VUAgent.exe
    O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    --
    End of file - 12359 bytes


    Please help.

    Thanks,

    Craig.
     
  2. craig155

    craig155 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    156
    ĀµTorrent
    Adobe Acrobat Elements 6.0
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Photoshop Elements 3.0
    Adobe Premiere Standard
    Adobe Reader 6.0.1
    Adobe Reader 7.0
    Adobe Shockwave Player 11.6
    Apple Application Support
    Apple Software Update
    Auslogics Disk Defrag
    AVG 2013
    AVG 2013
    AVG 2013
    Belkin Connect Wireless USB Adapter
    Belkin Connect Wireless USB Adapter
    Compatibility Pack for the 2007 Office system
    DivX
    DivX Setup
    DVgate Plus
    Google Toolbar for Internet Explorer
    HDAUDIO SoftV92 Data Fax Modem with SmartCP
    High Definition Audio Driver Package - KB835221
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB2633952)
    Hotfix for Windows XP (KB2756822)
    Hotfix for Windows XP (KB2779562)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB981793)
    Image Converter 2
    Intel(R) Graphics Media Accelerator Driver for Mobile
    Intel(R) PRO Network Connections Drivers
    Intel(R) PROSet/Wireless Software
    InterVideo WinDVD for VAIO
    InterVideo WinDVDX
    J2SE Runtime Environment 5.0 Update 1
    Java 7 Update 10
    Macromedia Flash Player
    Malwarebytes Anti-Malware version 1.70.0.1100
    mCore
    mDriver
    Memory Stick Formatter
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Office 97, Professional Edition
    Microsoft SQL Server Desktop Engine (VAIO_VEDB)
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Works
    mMHouse
    mPfMgr
    mProSafe
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    mWlsSafe
    mXML
    neroxml
    NVIDIA Drivers
    OpenMG Limited Patch 4.1-05-13-31-01
    OpenMG Secure Module 4.1.00
    PictureGear Studio 2.0
    QuickTime
    Realtek High Definition Audio Driver
    SafeGuardĀ® PrivateDisk 1.00.6 - Try and Buy Version
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2647516)
    Security Update for Windows Internet Explorer 8 (KB2675157)
    Security Update for Windows Internet Explorer 8 (KB2699988)
    Security Update for Windows Internet Explorer 8 (KB2722913)
    Security Update for Windows Internet Explorer 8 (KB2744842)
    Security Update for Windows Internet Explorer 8 (KB2761465)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2621440)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB2641653)
    Security Update for Windows XP (KB2646524)
    Security Update for Windows XP (KB2647518)
    Security Update for Windows XP (KB2653956)
    Security Update for Windows XP (KB2655992)
    Security Update for Windows XP (KB2659262)
    Security Update for Windows XP (KB2660465)
    Security Update for Windows XP (KB2661637)
    Security Update for Windows XP (KB2676562)
    Security Update for Windows XP (KB2685939)
    Security Update for Windows XP (KB2686509)
    Security Update for Windows XP (KB2691442)
    Security Update for Windows XP (KB2695962)
    Security Update for Windows XP (KB2698365)
    Security Update for Windows XP (KB2705219)
    Security Update for Windows XP (KB2707511)
    Security Update for Windows XP (KB2709162)
    Security Update for Windows XP (KB2712808)
    Security Update for Windows XP (KB2718523)
    Security Update for Windows XP (KB2719985)
    Security Update for Windows XP (KB2723135)
    Security Update for Windows XP (KB2724197)
    Security Update for Windows XP (KB2727528)
    Security Update for Windows XP (KB2731847)
    Security Update for Windows XP (KB2753842)
    Security Update for Windows XP (KB2753842-v2)
    Security Update for Windows XP (KB2757638)
    Security Update for Windows XP (KB2758857)
    Security Update for Windows XP (KB2761226)
    Security Update for Windows XP (KB2770660)
    Security Update for Windows XP (KB2779030)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982381)
    Security Update for Windows XP (KB982665)
    Setting Utility Series
    Sonic RecordNow!
    SonicStage 3.0
    SonicStage Mastering Studio 1.4
    SonicStage Mastering Studio Audio Filter
    SonicStage Mastering Studio Audio Filter Custom Preset
    SonicStage Mastering Studio Plugins
    Sony MP4 Shared Library
    Sony USB Mouse
    Sony Utilities DLL
    Sony Video Shared Library
    swMSM
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB2661254-v2)
    Update for Windows XP (KB2718704)
    Update for Windows XP (KB2736233)
    Update for Windows XP (KB2749655)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    VAIO Control Center
    VAIO Edit Components
    VAIO Entertainment Platform
    VAIO Event Service
    VAIO Fluid Wallpaper
    VAIO Launcher
    VAIO Light Flo Wallpaper
    VAIO Media 4.0
    VAIO Media AC3 Decoder 1.0
    VAIO Media Integrated Server 4.1
    VAIO Media Redistribution 4.0
    VAIO Media Registration Tool 4.0
    VAIO Online Registration (English)
    VAIO Original Screen Saver VAIO Motion HD Normal Contents
    VAIO Original Screen Saver VAIO Motion HD Wide Contents
    VAIO Original Screen Saver VAIO Motion SD Normal Contents
    VAIO Original Screen Saver VAIO Motion SD Wide Contents
    VAIO Original Screen Saver VAIO Scene HD Normal Contents
    VAIO Original Screen Saver VAIO Scene HD Wide Contents
    VAIO Original Screen Saver VAIO Scene SD Normal Contents
    VAIO Original Screen Saver VAIO Scene SD Wide Contents
    VAIO Original Screen Saver ver.1.1.01
    VAIO Power Management
    VAIO Product Survey
    VAIO Update
    VAIO Zone
    VC80CRTRedist - 8.0.50727.6195
    Winamp
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows XP Service Pack 3
    WinRAR 4.00 (32-bit)
    Wireless LAN Starter
    Xiph.Org Open Codecs 0.85.17777
     
  3. craig155

    craig155 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    156
    just as an update,
    ran antimalware/spyware, no sign of a virus.
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,501
    First Name:
    Frank
    Right-click MY COMPUTER, then click Properties.

    Advise what's listed in the

    Computer:

    section at the bottom of the "General" tab - exactly as you see it there.

    ----------------------------------------------------------

    Click Start - Run, then type in

    %temp% (% is the percentage symbol on the number 5 key)

    and then click OK.

    Click Start - Run, then type in

    c:\windows\temp

    and then click OK.

    Once those 2 temp folders appear and you can view their contents, select and delete EVERYTHING that's inside them.

    If a few files resist being deleted, that's normal behavior. Leave them alone and delete EVERYTHING else.

    If a massive number of files are being deleted, the computer may appear to "hang". Be patient and wait for the deletion process to finish.

    After it's done, empty the Recycle Bin and then restart the computer.

    -----------------------------------------------------------

    Download and save and then install the free version of

    Malwarebytes Anti-Malware 1.70.0.1100

    SUPERAntiSpyware 5.6.0.1014

    Make sure to update their definition files during the install process.

    Make sure to uncheck and decline to install any extras, such as toolbars and homepages, they may offer.

    Make sure to uncheck and decline to use the "Pro" or "Trial" version, if it's offered.

    After they're installed and updated, restart the computer.

    Run a QUICK scan with each of them.

    When each scan is finished, select and remove EVERYTHING they found.

    Restart the computer, if prompted to, so the removal process can finish.

    -----------------------------------------------------------
     
  5. craig155

    craig155 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    156
    Ok, will do.
    I am at work at the minute, so I will do it later.
    Thanks,
    Craig.
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,501
    First Name:
    Frank
    Adobe Reader 6.0.1
    Adobe Reader 7.0

    are both very outdated and need to be uninstalled and replaced with
    Adobe Reader 11.0.1

    J2SE Runtime Environment 5.0 Update 1 needs to be uninstalled.

    Java 7 Update 10
    needs to be updated to
    Java 7 Update 11
    The new version will overwrite and replace the old version.

    -------------------------------------------------------
     
  7. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,501
    First Name:
    Frank
    Take your time. I'll be gone for most of the day. I'll check back here later.

    ----------------------------------------------------------
     
  8. craig155

    craig155 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    156
    right,
    everything that you have asked, I have done.

    VAIO VGN-FS
    INTEL PENTIUM M
    PROCESSOR 1.73GHZ
    1.73GHZ 1.0GB OF RAM
    PHYSICAL ADDRESS EXTENSION
     
  9. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,501
    First Name:
    Frank
    That laptop has an Intel Pentium M 740 1.73 GHz processor.

    It supports a maximum of 1 GB of DDR PC2700 RAM.

    The processor is running at its full rated speed and the laptop is maxed out with RAM. (y)

    ---------------------------------------------------------

    Go to Start - Run - MSCONFIG - OK - "Startup" tab.

    Write down ONLY the names in the "Startup Item" column that have a checkmark next to them.

    If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

    Submit those names here in a vertical list.

    Make sure to spell them EXACTLY as you see them there.

    ---------------------------------------------------------

    Start HiJackThis, then click "Do a system scan and save a log file".

    Save the new log that appears, then copy-and-paste the entire log here.

    ---------------------------------------------------------
     
  10. craig155

    craig155 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    156
    Apoint
    RTHDCPL
    ICO
    hkcmd
    NvCpl
    avgui
    jusched
    ctfmon

    these have check marks against them.
     
  11. craig155

    craig155 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    156
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 21:27:08, on 16/01/2013
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
    C:\Program Files\AVG\AVG2013\avgcsrvx.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
    C:\Program Files\AVG\AVG2013\avgidsagent.exe
    C:\Program Files\AVG\AVG2013\avgwdsvc.exe
    C:\Program Files\Java\jre7\bin\jqs.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    C:\Program Files\AVG\AVG2013\avgnsx.exe
    C:\Program Files\AVG\AVG2013\avgemcx.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\ICO.EXE
    C:\Program Files\AVG\AVG2013\avgui.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\AVG\AVG2013\avgcsrvx.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - (no file)
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre7\bin\jusched.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - .DEFAULT User Startup: VAIO Launcher.lnk = C:\Program Files\Sony\VAIO Launcher\Launcher.exe (User 'Default user')
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Search - http://tbedits.televisionfanatic.co...91A5-4C64-BC8D-23D130FC9845&n=2012102109&cv=1
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
    O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
    O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
    O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~4\Office14\ONBttnIE.dll/105
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/
    O15 - Trusted Zone: *.sony-europe.com
    O15 - Trusted Zone: *.sonystyle-europe.com
    O15 - Trusted Zone: *.vaio-link.com
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1350943804000
    O16 - DPF: {96816368-C1E3-414D-A193-63C3CC921990} (MJPEGRender Control) - http://threeshiresinn-ambleside.remotemanager.co.uk/common/activex/MJPEGRender.ocx
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgidsagent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgwdsvc.exe
    O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
    O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
    O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\VAIO Entertainment\VzTaskScheduler.exe
    O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
    O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
    O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
    O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe
    O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    O23 - Service: VUAgent - Sony Corporation - C:\Program Files\Sony\VAIO Update 5\VUAgent.exe
    O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    --
    End of file - 12224 bytes
     
  12. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,501
    First Name:
    Frank
    Do the following in the order list.

    Take your time and be careful so you don't make any mistakes.

    ------------------------------------------------------------

    Go to Start - Run - MSCONFIG - OK - "Startup" tab.

    Remove the checkmark in these startup entries:

    RTHDCPL

    hkcmd

    NvCpl

    jusched


    After you're done, click Apply - OK - Exit Without Restart.

    Go to Start - Run - SERVICES.MSC - OK.

    Expand the services window so you can see the list more clearly.

    Double-click on these service entries, one at a time, to open their properties window:

    Adobe Active File Monitor

    Adobe Flash Player Update Service

    InstallDriver Table Manager

    Java Quick Starter

    Nero BackItUp Scheduler 4.0

    NVIDIA Display Driver Service

    Photoshop Elements Device Connect


    Change "Startup Type" to Manual, then click Apply - OK.

    After you're all done, close the services window and then restart the computer.

    When the System Configuration Utility window appears during restart, ignore its message about the computer being in diagnostic/selective startup mode.

    Put a checkmark in the lower left of that window BEFORE you click OK to close it.

    ------------------------------------------------------------

    Wait for the computer to completely settle down from the restart.

    DON'T open and windows or start any programs.

    Go back into the services window.

    If ANY service entry has "Startup Type" set on Disabled, change it to Manual, then click Apply - OK.

    If ANY service entry has "Startup Type" set on Automatic and does NOT show a status of "Started", change it to Manual, then click Apply - OK.

    After you're all done, close the services window and then restart the computer again.

    ------------------------------------------------------------

    Use the computer for awhile and make sure that everything is still working okay.

    Advise if speed and "snappiness" has improved.

    ------------------------------------------------------------
     
  13. craig155

    craig155 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    156
    thanks Flavallee,

    I will try that for a while.

    One other question is, when I do a defrag of my C drive there seems to be a few things that cannot be done.

    Is this normal?

    Craig.

    Volume VAIO (C:)
    Volume size = 27.95 GB
    Cluster size = 4 KB
    Used space = 19.85 GB
    Free space = 8.09 GB
    Percent free space = 28 %
    Volume fragmentation
    Total fragmentation = 14 %
    File fragmentation = 28 %
    Free space fragmentation = 0 %
    File fragmentation
    Total files = 90,691
    Average file size = 466 KB
    Total fragmented files = 29
    Total excess fragments = 978
    Average fragments per file = 1.01
    Pagefile fragmentation
    Pagefile size = 1.50 GB
    Total fragments = 1
    Folder fragmentation
    Total folders = 7,430
    Fragmented folders = 1
    Excess folder fragments = 0
    Master File Table (MFT) fragmentation
    Total MFT size = 112 MB
    MFT record count = 98,679
    Percent MFT in use = 85 %
    Total MFT fragments = 4
    --------------------------------------------------------------------------------
    Fragments File Size Files that cannot be defragmented
    5 2 MB \WINDOWS\Installer\$PatchCache$\Managed\68AB67CA7DA73301B744BA0000000010\11.0.0\EScript.api
    13 2 MB \Program Files\Common Files\Adobe\Reader\11.0\Linguistics\Providers\Plugins2\AdobeHunspellPlugin\AdobeHunspellPlugin.dll
    6 3 MB \WINDOWS\Installer\$PatchCache$\Managed\68AB67CA7DA73301B744BA0000000010\11.0.0\CoolType.dll_NON_OPT
    7 6 MB \System Volume Information\_restore{46DC962F-A2D1-4267-B515-6377F620BB7C}\RP558\snapshot\Repository\FS\OBJECTS.DATA
    110 7 MB \Documents and Settings\All Users\Application Data\AVG2013\Chjw\4c54a5a254a58ef0\avgcchmf.dat
    10 7 MB \WINDOWS\Installer\$PatchCache$\Managed\68AB67CA7DA73301B744BA0000000010\11.0.0\Annots.api
    11 7 MB \WINDOWS\Installer\$PatchCache$\Managed\68AB67CA7DA73301B744BA0000000010\11.0.0\PPKLite.api
    13 9 MB \WINDOWS\Installer\$PatchCache$\Managed\68AB67CA7DA73301B744BA0000000010\11.0.0\npswf32.dll
    16 12 MB \WINDOWS\Installer\$PatchCache$\Managed\68AB67CA7DA73301B744BA0000000010\11.0.0\AcroForm.api__NON_OPT
    17 14 MB \Program Files\Adobe\Reader 11.0\Reader\NPSWF32.dll
    20 17 MB \WINDOWS\Installer\3c9a53.msp
    31 27 MB \WINDOWS\Installer\$PatchCache$\Managed\68AB67CA7DA73301B744BA0000000010\11.0.0\AcroRd32.dll
    21 40 MB \System Volume Information\_restore{46DC962F-A2D1-4267-B515-6377F620BB7C}\RP558\snapshot\_REGISTRY_MACHINE_SOFTWARE
    531 101 MB \Documents and Settings\All Users\Application Data\AVG2013\avi\incavi.avm
    12 123 MB \Documents and Settings\All Users\Application Data\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AB0000000001}\Data1.cab
     
  14. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,501
    First Name:
    Frank
    Yes, it's normal for a certain number of files not to be defragged.

    --------------------------------------------------------
     
  15. craig155

    craig155 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    156
    ok, thanks for all your help.

    Craig.
     
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