1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Slow connection speed

Discussion in 'Windows XP' started by brake pedal, Oct 17, 2004.

Thread Status:
Not open for further replies.
  1. brake pedal

    brake pedal Thread Starter

    Joined:
    Sep 27, 2004
    Messages:
    7
    I am posting this for a friend.

    he is on a 2 year old Dell with XP.
    he and I are on the same dial-up ISP and live two blocks apart. when i log on to the internet i get a connection speed that averages 45Kbps. when he logs on hes lucky to get 16 Kbps. usually its around 8 to 10. terribly aggravating.

    i say its his modem speed is set too low. but then what do i know?

    could anyone offer some suggestion? A cure possibly?

    We would apprieciate it, thanks all. (y)
     
  2. JohnO28356

    JohnO28356

    Joined:
    Aug 28, 2002
    Messages:
    865
    Well, since you're both in the same neighborhood, I'd guess it's probably his phone line, jack, etc. There is a minimum speed the phone company is supposed to provide, but I don't remember what it is. I'd recommend he call the phone company and ask them to run a check on his line for noise, signal, etc. He should al;so check his phone line jack or try plugging the modem into a different jack if there's one available.
     
  3. lizard

    lizard

    Joined:
    May 11, 2004
    Messages:
    1,578
    Hi brake pedal!

    Comparing connection speed depends on a lot of different variables.
    Here's some that I know of...

    The age and condition of telephone lines, in and outside the home.
    Background noise on the phone line.

    I'm sure ISP's spilt up geographic areas into managable parts (or nodes) based on some logic. I don't know what that logic is but if it's zip code or postal code or something of that nature, your friend may be on a different (and busier) node, but same ISP. Even if you are only 2 blocks apart, I guess this could be a possibility...

    Unnecessary running processes or Start-up items that consume computer resourses. You quite possibly have different items that load at start-up that may cause a difference in performance.

    Do you have the same modems and are they set up exactly the same?

    I guess the easiest way to figure it out would be to get your friend to haul their PC over to your place and see what their connection speed is then.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Slow connection speed
  1. Unlucky_Pete
    Replies:
    4
    Views:
    320
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/285726

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice