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Slow connection speed

Discussion in 'Windows XP' started by brake pedal, Oct 17, 2004.

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  1. brake pedal

    brake pedal Thread Starter

    Sep 27, 2004
    I am posting this for a friend.

    he is on a 2 year old Dell with XP.
    he and I are on the same dial-up ISP and live two blocks apart. when i log on to the internet i get a connection speed that averages 45Kbps. when he logs on hes lucky to get 16 Kbps. usually its around 8 to 10. terribly aggravating.

    i say its his modem speed is set too low. but then what do i know?

    could anyone offer some suggestion? A cure possibly?

    We would apprieciate it, thanks all. (y)
  2. JohnO28356


    Aug 28, 2002
    Well, since you're both in the same neighborhood, I'd guess it's probably his phone line, jack, etc. There is a minimum speed the phone company is supposed to provide, but I don't remember what it is. I'd recommend he call the phone company and ask them to run a check on his line for noise, signal, etc. He should al;so check his phone line jack or try plugging the modem into a different jack if there's one available.
  3. lizard


    May 11, 2004
    Hi brake pedal!

    Comparing connection speed depends on a lot of different variables.
    Here's some that I know of...

    The age and condition of telephone lines, in and outside the home.
    Background noise on the phone line.

    I'm sure ISP's spilt up geographic areas into managable parts (or nodes) based on some logic. I don't know what that logic is but if it's zip code or postal code or something of that nature, your friend may be on a different (and busier) node, but same ISP. Even if you are only 2 blocks apart, I guess this could be a possibility...

    Unnecessary running processes or Start-up items that consume computer resourses. You quite possibly have different items that load at start-up that may cause a difference in performance.

    Do you have the same modems and are they set up exactly the same?

    I guess the easiest way to figure it out would be to get your friend to haul their PC over to your place and see what their connection speed is then.
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