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slow connection to internet

Discussion in 'Web & Email' started by antmagic, Jan 24, 2003.

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  1. antmagic

    antmagic Thread Starter

    Joined:
    Jan 24, 2003
    Messages:
    3
    When searching the internet it takes quite a while to connect and I sometimes get disconnected and have to dial up again. I am new to all this and am not sure if its me or if I have a problem.
    I would appreciate your opinions and advice thankyou.
     
  2. JoyousMonkey

    JoyousMonkey

    Joined:
    Mar 22, 2002
    Messages:
    119
    Hi, antmagic, and Welcome !

    To assist with helping you, could you post a bit more information..

    If possible, could you let us know the details of your computer (e.g. the manufacturer and model if it's pre-made, or if it's custom-built, what modem, processor, memory, etc). Also, which version of Windows are you using. Finally, which ISP are you trying to use? e.g. AOL, Freeserve, BTOpenworld...

    As a general guide, if you are able to connect, it would suggest the hardware aspect is atleast working, so it maybe the software (modem drivers need updating?) or the physical phone connection. How long is the modem cable itself? In certain situations, if the cable is over 3metres you may get signal degradation.. if so, try connecting directly to the phone socket, rather than using an extension cable. Also, if you have more than one telephone, fax/answerphone,Sky Interactive... these may sometimes cause problems.

    Regards,
    Joyous Monkey
     
  3. antmagic

    antmagic Thread Starter

    Joined:
    Jan 24, 2003
    Messages:
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    Joyous Monkey...My system is a fujitsu siemens scenic is pre-made I got it new and is only a yr old the modem was fitted 3wks ago, im using bt openworld and running win 98..hope this is enough info..thanks for the reply:)
     
  4. antmagic

    antmagic Thread Starter

    Joined:
    Jan 24, 2003
    Messages:
    3
    I have managed to find some more info that I hope will help...
    127.omb ram what ever that means? and my modem is an intel(r)536ep v.92 unfortunately Im not sure how to find out about my processor :confused: antmagic.
     
  5. nlcaravan

    nlcaravan

    Joined:
    Sep 6, 2002
    Messages:
    36
    I had a problem similar to yours. I live out in the country and the phone lines are bad. I called my ISP and they gave me a specific setting to type in for my modem. I now have a reliable connection but only as fast as 28.8.

    I would recommend calling your ISP.

    Hope this helps.
     
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