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Slow download speed but modem is fine.

Discussion in 'Networking' started by wi1dturkey, Nov 4, 2016.

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  1. wi1dturkey

    wi1dturkey Thread Starter

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    i have been on the phone with the internet company and they have reset everything from their end.
    My modem is getting 24.98 Mbps. i am connected through a 1ft Ethernet cable. My ethernet status speed is 1.0Gbps. running a speed.net test results in 16ms ping, 1.47Mbps download speed and 4.34Mbps upload speed.
    I have run a malewarebytes and an avast scan both premium and resulted clean. my speed & duplex is set to auto which is 1.0Gbps full. I have no idea why i am getting such low speeds, iv done the obvious restarts and resets, only appliance in the house connected.
     
  2. TerryNet

    TerryNet Moderator

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    You are connected directly to the modem? No router?

    Make sure you have the latest chipset and ethernet drivers from the computer (or motherboard) manufacturer's web site.

    Do you have another device with which you can test? Or can you test the computer on another network?
     
  3. wi1dturkey

    wi1dturkey Thread Starter

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    have tested other devices and they are fine. no its a router modem.
     
  4. wi1dturkey

    wi1dturkey Thread Starter

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    TGiinet-1 technicolor wireless VoIP smart ultra Broardband Gateway
     
  5. wi1dturkey

    wi1dturkey Thread Starter

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    also i have tryed resetting my IPv4 and IPv6.
     
  6. TerryNet

    TerryNet Moderator

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    Have you ever gotten good bandwidth with this computer and this connection?

    Try setting the speed/duplex to 1000 Mbps full duplex and also try 100 Mbps full duplex. I know that 'Auto" is normally best, but sometimes the adapter and router don't synchronize the speed smoothly.
     
  7. wi1dturkey

    wi1dturkey Thread Starter

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    generally i have amazing speed on this pc, its only started to happen today. no new installs. no new updates.
     
  8. wi1dturkey

    wi1dturkey Thread Starter

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    its gone alright throughout the day and now its hit 8pm its suddly down below 1MBps download, but my router ses its getting 24,84MBps
     
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