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Slow IE,"jerky" windows dragging

Discussion in 'Web & Email' started by goldietrickz, Oct 15, 2003.

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  1. goldietrickz

    goldietrickz Thread Starter

    Joined:
    Oct 15, 2003
    Messages:
    6
    i have the same problem but just in ie scroll bar...when im moving mouse pointer in the scroll bar scrolling becomes jerky...there are also some great slowness in the surfing....when you drag window from one point to another(even offline) it runs "jerky" with great hesitation


    heres the log:


    Logfile of HijackThis v1.97.3
    Scan saved at 18:22:22, on 2003-10-15
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program\Delade filer\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program\Messenger\msmsgs.exe
    C:\Program\Norton AntiVirus\navapsvc.exe
    C:\Program\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\imapi.exe
    C:\Program\Ahead\Nero\nero.exe
    C:\Program\Internet Explorer\IEXPLORE.EXE
    C:\Program\WinRAR\WinRAR.exe
    C:\DOCUME~1\nenad\LOKALA~1\Temp\Rar$EX00.704\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iskon.hr/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [ccApp] "C:\Program\Delade filer\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program\Delade filer\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\Program\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program\Messenger\msmsgs.exe" /background
    O12 - Plugin for .mov: C:\Program\Internet Explorer\PLUGINS\npqtplugin.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/...ash/swflash.cab



    hmmm...it doesnt seems to be anything suspicious inside my comp?!or...?
    please help.im tryin to fix this problem for a week now...it all started after reinstallation of windows xp(we also formatted hardidsk) after the blaster attack...after that ie started this slowness problem...
    i also installed opera.same problem.
    i have adaware,all antivirus programs and updates,mouse is installed properly.
    there are 4 svchost.exe processes in the task manager.nothins suspicious there too...
    alg.exe,spoolsv.exe,lsass.exe are processes im not familiar with...
     
  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,202
    First Name:
    Derek
    even though I can't see any obvious signs of CWS, that is one of the usual causes of your symptoms

    Run CWshredder from
    http://www.spywareinfo.com/~merijn/files/cwshredder.zip

    see if that cures it if not post back as it sounds like your mouse might need cleaning or be defective
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,417
    First Name:
    Frank
    Goldietrickz:

    Not wanting to change the subject, but it doesn't appear that you've upgraded to Windows XP SP1(which will upgrade Internet Explorer to 6.0 SP1). Have you been keeping up with all the Windows XP hotfixes?


    Frank's Windows 95/98 Tips (Also a XP user)
     
  4. goldietrickz

    goldietrickz Thread Starter

    Joined:
    Oct 15, 2003
    Messages:
    6
    dvk01...i did that.no help.
    flavallee ...its not just ie.im having problems offline too.
     
  5. CastleHeart

    CastleHeart

    Joined:
    May 4, 2002
    Messages:
    743
    Do you always have this problem - or are there times when you fire up your PC and it seems to be running fine? if only for a while?

    - Castleheart
     
  6. goldietrickz

    goldietrickz Thread Starter

    Joined:
    Oct 15, 2003
    Messages:
    6
    it doesnt stop.ever.:)maybe a little improvement in the last few hours.or maybe im starting to imagine things now after 10 hours of solution-seeking?
    i think ill reinstall xp.i give up.but thank you all!this is one of maybe 2 places i have actually got some respond.people at the microsoft board are at least said...ehm...
    keep up the good job...ill support you, thats for sure.
     
  7. CastleHeart

    CastleHeart

    Joined:
    May 4, 2002
    Messages:
    743
    on more thing for my benefit. Before you blast away!

    Does it do it after a cold boot? (I assume it does from your last response). Do you have jerky sounds like the windows start-up sound - does the pointer itself move in a jerky motion across the screen in areas other than the scroll bar and do you see a very uniform repetitive flash of your hard drive light during this jerky motion. I have been trying to trace down a similar problem for some time with these clues involved. Your feedback may help

    - C
     
  8. goldietrickz

    goldietrickz Thread Starter

    Joined:
    Oct 15, 2003
    Messages:
    6
    now we are lost...:)
    1.yes
    2.no sounds
    3.pointer moves normally
    4.those jerky motions are noticable on ie scroll bar and when i "drag" windows from point a to point b.
    scroll bars inside the window are moving normally...
    5.no repetitive flash seen...so far...
     
  9. CastleHeart

    CastleHeart

    Joined:
    May 4, 2002
    Messages:
    743
    Thanks for the comeback, GoldD . Sounds to me like your problem is down different lines than mine- probably mor IE related than mine - though no doubt just as frustrating.

    And by sounds I didn't mean creaks and groans..... but when my pointer jerks - any sounds playing like the startup sound or mail notification - skip as well. (Creaks and groans are the sounds my back and I make after sitting in front of this PC too long!)

    Oh well. I'll keep searching for my clues. Hope yours is solved soon. (y) There's a lot of greymatter on this site!


    - Castleheart ;)
     
  10. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    You say it began immediately aftar a format?

    If your motherboard requires drivers (such as Via 4in1), have they been installed? Could be a busmastering problem if the mobo drivers aren't what they were previously.
     
  11. coderitr

    coderitr

    Joined:
    Oct 12, 2003
    Messages:
    3,015
    I had a similar problem after I recently reinstalled XP on my computer. Installing the latest driver for the video card solved.
     
  12. goldietrickz

    goldietrickz Thread Starter

    Joined:
    Oct 15, 2003
    Messages:
    6
    coderitr
    can you please explain how exactly?

    rollin rog...im not really sure now.pretty confused about it.
    it seems so many people have this problem after reinstallation or upgrading to(we upgraded from 2000 to XP) XP...

    and...there is a lot of greymatter here.:)
     
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