Slow internet during phone call

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bassamnz

Thread Starter
Joined
Mar 24, 2007
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41
I have noticed this many times. If a phone call comes the internet slows down considerably. It disconnects from any online game. stops any download. It is not a dial up. it is broadband. somebody please help.
 
Joined
May 12, 2007
Messages
392
what is your setup? like what isp do you have and do you only have a broadband modem/router or the modem and another separate router connected to the broadband modem? and when did this problem start happening?
 
Joined
Aug 19, 2007
Messages
106
Call back whoever connected your broadband!
Kick their butt if you have to.

They have obviously mis-matched your connection, as broadband is carried on a separate high speed line than your phone!
 

bassamnz

Thread Starter
Joined
Mar 24, 2007
Messages
41
I dunno when it started. But i noticed it about three weeks ago. My ISP is BT (British Telecoms) I have a filter connected to the port. The filter seperares out to phone and Broadband. Phone line connects to the phone. The Broadband connects to a Belkin wireless/Ethernet Router. My computer is connected thru ethernet.

PS - I am leaving BT in january
 
Joined
Apr 30, 2005
Messages
3,012
So your ISP is a phone company? That might explain it. I'm guessing you're in England, do they have cable tv there? Maybe you could get a cable broadband internet connection.
 
Joined
Aug 19, 2007
Messages
106
That filter may have broken down, this is what it sounds like to me.

BT has quite a decent system as they have a good reputation.
 
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