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Slow internet speeds throughout the day

Discussion in 'Networking' started by Sympt, Jul 30, 2017.

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  1. Sympt

    Sympt Thread Starter

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    The issue im having started around march this year, basically my internet speeds will randomly just drop by 70-100%. This happens on all my devices. When im playing games or watching streams, the game will do 2 things, either i would rubber band or my game would just disconnect me, same with watching stuff online, it will buffer, go into lower quality and then just stop, even when im just browsing the net, pages will load slow.

    I have 1 pc connected wired to the router, the rest of the devices are wireless on 5ghz connection.

    Things ive done,
    - Reset modem/router
    - ive been giving 3 new modems and routers from my isp since the issue has been happening.
    - i had 5 techs come out to try to fix it, nothing happened.
    - had the wires replaced
    - got a new amp for my wires

    I believe this issue started to happen after i got a new router due to my old one having a faulty power cord. but ive gotten 2 new modems and routers since so idk.

    I did have a tech say it could be due to me only having 1 tv connected to a box, the rest are just connected to cable. but i doubt this is the issue

    Can someone please give me anymore ideas or things to try to fix this issue please.
     
  2. TerryNet

    TerryNet Moderator

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    You have cable internet service?

    I infer from your thread title that your bandwidth is considerably greater during the evening/night than during the day. Is this correct? If so, does the slow down and speed up happen rather suddenly or slowly? Also, if so, about what time does the slow period begin and end?
     
  3. Sympt

    Sympt Thread Starter

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    my isp is optimum so cable coax internet i think lol. my internet seems to be fine for a longer period of time during late night time, around 1am - 4am, without a big drop in speeds. from morning to around 12am, the speeds just drop really low randomly so i cant really give an exact time when it happens. and it last for about 5-10sec then goes back to being normal until it drops randomly again.
     
  4. Sympt

    Sympt Thread Starter

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    anyone have any ideas?
     
  5. Sympt

    Sympt Thread Starter

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    anyone have any ideas on what i can try to find the issue?
     
  6. TerryNet

    TerryNet Moderator

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    Basic trouble shooting would include running with just the modem and one computer. That should isolate the problem to the modem and "outward" or else to the router and "inward."

    What tool do you have to measure the speed when the slowness only lasts for 5 to 10 seconds?
     
  7. Sympt

    Sympt Thread Starter

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    ive tried only having my pc connected to the modem only same with having only 1 device on my router, same issues, and i know it only last for 5-10 sec due to as soon as it happens, i try to load something or play something like a video and it buffers or doesnt load for that time period.
     
  8. Sympt

    Sympt Thread Starter

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    Last edited: Aug 1, 2017
  9. Sympt

    Sympt Thread Starter

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    so doing some research on my router, it seems that my router is being used as an optimum hotspot. i did notice ever since my isp gave us these new routers, my net has been having the issues. i dont have another router thats some what new so i cant really test this.
     
  10. DaveA

    DaveA Trusted Advisor Spam Fighter

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    You should be able to call your internet provider and ask them to NOT make your connection a "HotSpot".
     
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