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Slow laptop and noisy

Discussion in 'Windows 7' started by ruben87, Jun 7, 2014.

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  1. ruben87

    ruben87 Thread Starter

    Joined:
    Jun 7, 2014
    Messages:
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    Dear members,

    Got this old Acer laptop from my dad he pronounced dead. I re-installed Windows, used eraser tools, anti-malware, anti-virus. First month it seemed to help. Now however the laptop is very slow, blows a lot of air and often freezes. Any advice?
    Here are the test results:


    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM)2 Duo CPU T5870 @ 2.00GHz, Intel64 Family 6 Model 15 Stepping 13
    Processor Count: 2
    RAM: 4090 Mb
    Graphics Card: NVIDIA GeForce 9300M GS, 256 Mb
    Hard Drives: C: Total - 51199 MB, Free - 636 MB; D: Total - 10239 MB, Free - 9749 MB; E: Total - 177031 MB, Free - 110933 MB;
    Motherboard: Acer, Inc., Monserrat
    Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled
     
  2. Mark1956

    Mark1956

    Joined:
    May 7, 2011
    Messages:
    14,142
    I'd guess Windows is installed on the C: drive which has very little free space, you need to increase the space to at least 5GB by removing unused software or data. This should help with system performance.

    Also, the fact that it is blowing a lot of air suggest the CPU is overheating, you would need to carefully dismantle the PC and clean out the air vent. I've never taken an Acer apart, but you should be able to find some guides on Google.

    If the system is still performing badly after doing the above, let me know and we shall run some more tests/scans to try and find what the cause is.
     
  3. ruben87

    ruben87 Thread Starter

    Joined:
    Jun 7, 2014
    Messages:
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    Thank you for your advice!
    Is it possible to install Windows on another drive? The laptop has a much bigger D and E drive.
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
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    Messages:
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    First Name:
    Frank
    The C and D and E partitions in that laptop's hard drive equal 232.87 GB, so it appears to have a 250 GB hard drive.

    You said you reinstalled Windows in that laptop, so we have to assume that YOU set up its hard drive in 3 partitions instead of in a single partition.

    As Mark1956 already said, the C partition where Windows is installed is almost completely full, so that's one reason for the slowness.

    In fact, there's not even enough free space left in the C partition for Disk Defragmenter to run.

    ---------------------------------------------------------

    What's the model name and model number of that Acer laptop?

    What's the serial number and/or SNID on it?

    ---------------------------------------------------------
     
  5. Mark1956

    Mark1956

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    Ok, so you have Windows on drive C:, what else is installed on drive C?

    When you reinstalled Windows did you do an Upgrade install or was it a Custom install followed by the re-installation of all the software.

    Is there anything on the other partitions that you need?
     
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