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SLOW-loading pages--getting disconnected

Discussion in 'Web & Email' started by booradleyjr, Nov 27, 2001.

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  1. booradleyjr

    booradleyjr Thread Starter

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    The browser seems to get slower and slower--pages are taking forever to load, and I'm getting thrown offline after 10 minutes or so. Everyday I delete temp internet files, including offline content. Windows 98, IE 5, MSN 5.
     
  2. SavvyLady

    SavvyLady

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    Have you ran a scan for spyware... if not ... go to Ad-Aware ....... download it & scan your system... also for Trojans, worms & virus' go to housecalls & do their free scan.

    Also, how many things do you have in your start up?


    Savvy :)
     
  3. Davey7549

    Davey7549

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    booradleyjr
    Doing routine maintenance such as scandisc and defrag helps
    free up need space and here are a few other tips from MS KB
    Click Here for MS KB article.
    If all the above listed by Savvy and I fail the last thing you could try is doing a repair of IE.
    Dave
     
  4. booradleyjr

    booradleyjr Thread Starter

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    my startup is--scan registry, system tray and norton auto-protect. I defrag and scan disk regularly--6 days ago.
     
  5. SavvyLady

    SavvyLady

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    will you do something for us please... go to start/run/type in msinfo32 then click the ( + ) by Software Enviroment then click Startup Programs from the sub menu... now highlight the first one by clicking on it... then hold the shift key down & click on the one at the bottom of the list... this should have highlighted them all.
    Now Copy ( keys: Ctrl & C at the same time ) then come back here click where you start typing & Paste (Keys: Ctrl & V at the same time ) & show us everything you have in your startup...even things running you are not aware of .


    Savvy :)
     
  6. booradleyjr

    booradleyjr Thread Starter

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    ScanRegistry Registry (Machine Run) c:\windows\scanregw.exe /autorun
    SystemTray Registry (Machine Run) SysTray.Exe
    Norton Auto-Protect Registry (Machine Run) C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
     
  7. booradleyjr

    booradleyjr Thread Starter

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    PC PITSTOP said I had these viruses???--

    The VBS/Help.A Virus was found in file C:\WINDOWS\HTMLHELP.HTM
    The VBS/Help.A Virus was found in file C:\WINDOWS\README.HTM
    The VBS/Help.A Virus was found in file C:\WINDOWS\Help.hta
    The VBS/Help.A Virus was found in file C:\WINDOWS\Help.vbs
    The VBS/Help.A Virus was found in file C:\WINDOWS\Untitled.htm
    The VBS/Help.A Virus was found in file C:\WINDOWS\PhotoDeluxe.htm
    The VBS/Help.A Virus was found in file C:\WINDOWS\SYSTEM\MEMBG.HTM

    HOW DO I GET RID OF THEM? AND ARE THEY CAUSING MY PROBLEM?
     
  8. Davey7549

    Davey7549

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    booradleyjr
    Have you kept your Norton suscription up to date along with your
    Norton Antivirus Definitions (NAV). If not Go to Nortons Download site http://www.symantec.com/avcenter/download.html and download the latest definitions and run a full system virus scan afterwords.
    Here is the virus PCPitstop found on you system.
    http://www.symantec.com/avcenter/venc/data/[email protected]
    Here is the specific fix for it from Norton.
    http://www.symantec.com/avcenter/venc/data/vbs.haptime.fix.html
    Let us know how it is going.
    Dave
     
  9. SavvyLady

    SavvyLady

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    Sorry to see all the virus you have onboard.... Housecalls would have dealt with it after the scan. Im new to Nortons so don't know about the program yet.



    Savvy
     
  10. Davey7549

    Davey7549

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    Savvy
    The reason I suggested Norton is because there is a reference in there startup group for Norton auto protect.
    Norton Auto-Protect Registry (Machine Run) C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
    Dave
     
  11. SavvyLady

    SavvyLady

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    Thats fine... I just don't know Nortons yet...thats why I said housecalls cause I know what it will do.

    Savvy :)
     
  12. booradleyjr

    booradleyjr Thread Starter

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    ya'll are great! i downloaded the specific fix from Norton and also loaded live updates, but I have to wait for a subscription number to download the virus definitions. is that virus what slowed me down or do you think it's something else? Also, i followed the steps in the MS KB article you sent me to, but now my online banking page won't load and i need to pay bills..HELP!....how did i get that virus anyway?
     
  13. booradleyjr

    booradleyjr Thread Starter

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    i fixed the online banking page--i had to go back and enable java scripting--at least that page works fine now.
     
  14. SavvyLady

    SavvyLady

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    good morning ........was you able to clean your pc from virus?


    Savvy :)
     
  15. Davey7549

    Davey7549

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    booradleyjr
    Here is an excerpt from Symantic that explains how the virus is transmitted.
    The worm utilizes a known Microsoft Outlook Express security hole so that the worm is executed without having to run any attachment.
    You may want to also make sure your are current with all the Microsoft updates for the particular IE and OE you are running.
    Keep us posted on how the Virus cleaning is going.
    Dave
     
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