SLOW-loading pages--getting disconnected

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booradleyjr

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The browser seems to get slower and slower--pages are taking forever to load, and I'm getting thrown offline after 10 minutes or so. Everyday I delete temp internet files, including offline content. Windows 98, IE 5, MSN 5.
 
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Have you ran a scan for spyware... if not ... go to Ad-Aware ....... download it & scan your system... also for Trojans, worms & virus' go to housecalls & do their free scan.

Also, how many things do you have in your start up?


Savvy :)
 
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booradleyjr
Doing routine maintenance such as scandisc and defrag helps
free up need space and here are a few other tips from MS KB
Click Here for MS KB article.
If all the above listed by Savvy and I fail the last thing you could try is doing a repair of IE.
Dave
 

booradleyjr

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my startup is--scan registry, system tray and norton auto-protect. I defrag and scan disk regularly--6 days ago.
 
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will you do something for us please... go to start/run/type in msinfo32 then click the ( + ) by Software Enviroment then click Startup Programs from the sub menu... now highlight the first one by clicking on it... then hold the shift key down & click on the one at the bottom of the list... this should have highlighted them all.
Now Copy ( keys: Ctrl & C at the same time ) then come back here click where you start typing & Paste (Keys: Ctrl & V at the same time ) & show us everything you have in your startup...even things running you are not aware of .


Savvy :)
 

booradleyjr

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ScanRegistry Registry (Machine Run) c:\windows\scanregw.exe /autorun
SystemTray Registry (Machine Run) SysTray.Exe
Norton Auto-Protect Registry (Machine Run) C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
 

booradleyjr

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PC PITSTOP said I had these viruses???--

The VBS/Help.A Virus was found in file C:\WINDOWS\HTMLHELP.HTM
The VBS/Help.A Virus was found in file C:\WINDOWS\README.HTM
The VBS/Help.A Virus was found in file C:\WINDOWS\Help.hta
The VBS/Help.A Virus was found in file C:\WINDOWS\Help.vbs
The VBS/Help.A Virus was found in file C:\WINDOWS\Untitled.htm
The VBS/Help.A Virus was found in file C:\WINDOWS\PhotoDeluxe.htm
The VBS/Help.A Virus was found in file C:\WINDOWS\SYSTEM\MEMBG.HTM

HOW DO I GET RID OF THEM? AND ARE THEY CAUSING MY PROBLEM?
 
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booradleyjr
Have you kept your Norton suscription up to date along with your
Norton Antivirus Definitions (NAV). If not Go to Nortons Download site http://www.symantec.com/avcenter/download.html and download the latest definitions and run a full system virus scan afterwords.
Here is the virus PCPitstop found on you system.
http://www.symantec.com/avcenter/venc/data/[email protected]
Here is the specific fix for it from Norton.
http://www.symantec.com/avcenter/venc/data/vbs.haptime.fix.html
Let us know how it is going.
Dave
 
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Sorry to see all the virus you have onboard.... Housecalls would have dealt with it after the scan. Im new to Nortons so don't know about the program yet.



Savvy
 
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Savvy
The reason I suggested Norton is because there is a reference in there startup group for Norton auto protect.
Norton Auto-Protect Registry (Machine Run) C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
Dave
 
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Thats fine... I just don't know Nortons yet...thats why I said housecalls cause I know what it will do.

Savvy :)
 

booradleyjr

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ya'll are great! i downloaded the specific fix from Norton and also loaded live updates, but I have to wait for a subscription number to download the virus definitions. is that virus what slowed me down or do you think it's something else? Also, i followed the steps in the MS KB article you sent me to, but now my online banking page won't load and i need to pay bills..HELP!....how did i get that virus anyway?
 

booradleyjr

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Apr 21, 2001
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i fixed the online banking page--i had to go back and enable java scripting--at least that page works fine now.
 
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booradleyjr
Here is an excerpt from Symantic that explains how the virus is transmitted.
The worm utilizes a known Microsoft Outlook Express security hole so that the worm is executed without having to run any attachment.
You may want to also make sure your are current with all the Microsoft updates for the particular IE and OE you are running.
Keep us posted on how the Virus cleaning is going.
Dave
 
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