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Slow/pausing downloading

Discussion in 'Web & Email' started by Ryantark, Apr 13, 2004.

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  1. Ryantark

    Ryantark Thread Starter

    Joined:
    Apr 13, 2004
    Messages:
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    I got hijacked last week and was able to remove the files (.dll) so everything was back to normal, or so I thought. Each time I download large files it pauses or quits all together. When listening to the 30 sec songs on amazon.com it will play about 10 seconds then have to rebuffer. Is this leftover spyware? Could it be the modem/cable? I have run adaware, spybot, and hijack this as well as Norton AntiVirus. The only file I removed as a result of the hijacking that gave me an error message upon reboot was image.dll. Should I reinstall this? Would it help? Last time I reinstalled it, the hijacked homepage/favorites/search engine reappeared. What are my options at this point? Reinstall OS? Thanks for the help.
     
  2. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Why not post a log for us to see first.
     
  3. Ryantark

    Ryantark Thread Starter

    Joined:
    Apr 13, 2004
    Messages:
    3
    Here's the log.

    Logfile of HijackThis v1.97.7
    Scan saved at 10:17:53 PM, on 4/14/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Nhksrv.exe
    C:\WINDOWS\System32\gearsec.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\Documents and Settings\Ryan Tarkanian\My Documents\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {29C13B62-B9F7-4CD3-8CEF-0A58A1A99441} (MSN Chat Control 4.1) - http://fdl.msn.com/public/chat/msnchat41.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v43/yacscom.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akamai.net/7/1408/99...W/win/019-0123.20031218.zes4d/iTunesSetup.exe
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
    O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.walgreensphotocenter.com/add/XUpload.ocx
     
  4. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
  5. Ryantark

    Ryantark Thread Starter

    Joined:
    Apr 13, 2004
    Messages:
    3
    Thanks for helping. However, I'm still having difficulty with my connection. When I plugged my modem back in, the computer was working great for ~ 10 minutes and then BAM! it was back to its slow self. Does that tell you anything? Do you think it is worth having the cable provider folks come out and take a look?

    Any other recommendations? Is an OS reinstall my only option to getting my healthy computer back?
     
  6. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    The rebuffering tells us that it is involved in the connection aspect so since you have repaired internet explorer without success then perhaps build a new connection..
     
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