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Slow performing HP Laptop

1K views 8 replies 3 participants last post by  flavallee 
#1 ·
Hello,
I've had the same HP laptop (Pavilion dv9700 Notebook PC) since about 2008. It has Windows Vista as the operating system. To be honest, I have never really been too happy with the performance. It has always been slow to respond and I get the "Not responding" error quite a bit on just about any program that I use. I have uninstalled a few programs that weren't being used to help free up some memory and I think that helped but I don't know what else to do. The security scan is ran on the regular so it does not have a virus/spyware or anything like that. Is there anything that I can do to help improve my laptop's performance? Any help would be greatly appreciated. Thanks.

Here's the basic info:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-60, x64 Family 15 Model 104 Stepping 2
Processor Count: 2
RAM: 1982 Mb
Graphics Card: NVIDIA GeForce 7150M / nForce 630M, 64 Mb
Hard Drives: C: Total - 226282 MB, Free - 87380 MB; D: Total - 12189 MB, Free - 1489 MB;
Motherboard: Quanta, 30D1
Antivirus: Trend Micro Titanium Antivirus+, Updated: Yes, On-Demand Scanner: Enabled
 
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#2 ·
Hi and welcome - post the following to see what is running on your pc.
Download Security Check by screen317 from.
http://screen317.spywareinfoforum.org/
Or
http://www.bleepingcomputer.com/download/securitycheck/dl/123/

Save it to your Desktop.
Double click the install icon.
If using Vista - Win 7 - right click the install icon and select "Run as Administrator"
A command Prompt window will open.
Let it scan the Pc - press any key when asked.
It should now open in Notepad.
Copy and Paste the result of the scan in the reply box below.
======
Download AdwCleaner by Xplode to your desktop.
http://www.bleepingcomputer.com/download/adwcleaner/
Click on the Download Now @BleepingComputer button and save it to your desktop.

NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.

Close any browsers that may be open - double click on the ADWCleaner icon on your desktop
Click on the Scan button.
Let it scan your Pc - when that is done click on the Clean button.
Allow it to clean and reboot your Pc.
The report will appear on your desktop - Copy and Paste it into your next post.
======
Click the Start button > Run > Type
msconfig
Click on the Start up tab.
Write down carefully what is listed and post the list here.

Or post a screen shot of all entries in the Start up tab.
http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
 
#3 ·
Pavilion dv9700 Notebook PC
Advise us what the part/product number(P/N) on it is so we can determine the exact dv9700 series model number you have.

RAM: 1982 Mb
It appears to currently have 2.00 GB of RAM.

You might consider maxing it out with 4.00 GB of RAM.

Windows Vista 32-bit will recognize and use only 3.25 - 3.50 GB of it, but it's still better than having 2.00 GB.

---------------------------------------------------
 
#4 ·
Results of screen317's Security Check version 0.99.85
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 9
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Trend Micro Titanium Antivirus+
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
McAfee SiteAdvisor
Java(TM) 6 Update 29
Java(TM) 6 Update 2
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java version out of Date!
Adobe Flash Player 14.0.0.145
Adobe Reader 8 Adobe Reader out of Date!
Adobe Reader 9 Adobe Reader out of Date!
Google Chrome 35.0.1916.114
Google Chrome 35.0.1916.153
````````Process Check: objlist.exe by Laurent````````
Trend Micro AMSP coreServiceShell.exe
Trend Micro UniClient UiFrmWrk uiWatchDog.exe
Trend Micro AMSP coreFrameworkHost.exe
Trend Micro UniClient UiFrmWrk uiSeAgnt.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 4 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 
#5 ·
# AdwCleaner v3.215 - Report created 16/07/2014 at 18:10:49
# Updated 09/07/2014 by Xplode
# Operating System : Windows Vista (TM) Home Premium Service Pack 2 (32 bits)
# Username : owner - OWNER-PC
# Running from : C:\Users\owner\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : LPTSystemUpdater

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Viewpoint
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RegClean Pro
Folder Deleted : C:\Program Files\LPT
Folder Deleted : C:\Program Files\RegClean Pro
Folder Deleted : C:\Program Files\Viewpoint
Folder Deleted : C:\Windows\installer\{86d4b82a-abed-442a-be86-96357b70f4fe}
Folder Deleted : C:\Users\owner\AppData\Local\LPT
Folder Deleted : C:\Users\owner\AppData\Local\Smartbar
Folder Deleted : C:\Users\owner\AppData\Local\Temp\Smartbar
Folder Deleted : C:\Users\owner\AppData\Roaming\Advanced System Protector
Folder Deleted : C:\Users\owner\AppData\Roaming\Systweak
Folder Deleted : C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\bopakagnckmlgajfccecajhnimjiiedh
File Deleted : C:\Users\Public\Desktop\RegClean Pro.lnk
File Deleted : C:\Windows\system32\roboot.exe
File Deleted : C:\Windows\System32\Tasks\Advanced System Protector
File Deleted : C:\Windows\System32\Tasks\RegClean Pro
File Deleted : C:\Windows\Tasks\RegClean Pro_DEFAULT.job
File Deleted : C:\Windows\System32\Tasks\RegClean Pro_DEFAULT
File Deleted : C:\Windows\Tasks\RegClean Pro_UPDATES.job
File Deleted : C:\Windows\System32\Tasks\RegClean Pro_UPDATES
File Deleted : C:\Windows\System32\Tasks\Scheduled Update for Ask Toolbar

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bopakagnckmlgajfccecajhnimjiiedh
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{62BDCF28-BAA5-4FD3-BDF1-03EDE5D25CF4}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{62BDCF28-BAA5-4FD3-BDF1-03EDE5D25CF4}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{7818256D-DF45-4969-98FA-BD49C1AAE47C}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{673AAC48-BC17-47D6-8681-50E97B034525}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{7818256D-DF45-4969-98FA-BD49C1AAE47C}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{BD3DFB54-586C-4291-9FAF-C3EE5AF5CB38}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{BD3DFB54-586C-4291-9FAF-C3EE5AF5CB38}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{673AAC48-BC17-47D6-8681-50E97B034525}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{8B023C08-F294-4C4D-B196-58D0D0CC2DDE}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{8B023C08-F294-4C4D-B196-58D0D0CC2DDE}
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Browser Infrastructure Helper]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.bandobjectattribute
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.bho
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.dockingpanel
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.iesmartbar
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.iesmartbarbandobject
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.smartbardisplaystate
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.smartbarmenuform
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{56561B2A-FB5D-363A-9631-4C03D6054209}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{76C45B18-A29E-43EA-AAF8-AF55C2E1AE17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{96EF404C-24C7-43D0-9096-4CCC8BB7CCAC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97720195-206A-42AE-8E65-260B9BA5589F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{986F7A5A-9676-47E1-8642-F41F8C3FCF82}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A717364F-69F3-3A24-ADD5-3901A57F880E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B18788A4-92BD-440E-A4D1-380C36531119}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CCB08265-B35D-30B2-A6AF-6986CA957358}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CD92622E-49B9-33B7-98D1-EC51049457D7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E041E037-FA4B-364A-B440-7A1051EA0301}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A1CCCE0D-AE21-42A2-BE58-8E6109410995}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{FD0A3935-5FCC-4484-9160-3B53CF57C671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{FD0A3935-5FCC-4484-9160-3B53CF57C671}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\SmartBar
Key Deleted : HKCU\Software\smartbarbackup
Key Deleted : HKCU\Software\smartbarlog
Key Deleted : HKCU\Software\systweak
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\Software\systweak
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{BC0BF363-63AB-4FF7-8EF1-AE0D7F711B24}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\RegClean Pro_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\RegClean-Pro_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\261F213D1F55267499B1F87D0CC3BCF7
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3152E1F19977892449DC968802CE8964
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7DE196B10195F5647A2B21B761F3DE01
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9D4F5849367142E4685ED8C25E44C5ED
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A5875B04372C19545BEB90D4D606C472
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A876D9E80B896EC44A8620248CC79296
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B66FFAB725B92594C986DE826A867888
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\5E8031606EB60A64C882918F8FF38DD4
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\F928123A039649549966D4C29D35B1C9

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16561

-\\ Google Chrome v35.0.1916.153

[ File : C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
Deleted [Extension] : bopakagnckmlgajfccecajhnimjiiedh

*************************

AdwCleaner[R0].txt - [12901 octets] - [16/07/2014 18:08:31]
AdwCleaner[S0].txt - [12881 octets] - [16/07/2014 18:10:49]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [12942 octets] ##########
 
#6 ·
iCloud
Adobe Reader and Acrobat Manager
Adobe Acrobat
MobileMe
Apple Push
Microsoft Windows Operating System
Express Tray
GrooveMonitor Utility
HP Digital Imaging
HP Health Check Scheduler
HP Wireless Assistant
iCloud
iTunes
Default manager
Monitor Application
NVIDIA Compatible Windows Vista Display driver, Version 179.91
NVIDIA Media Center Library
HP QuickTouch On Screen Display
HP Quick Launch Buttons
QuickTime
GoogleToolbarNotifier
Synaptics Pointing Device Driver
Synaptics Pointing Device Driver
StartMen Application
HP Wireless Assistant
Windows Defender
Hpzrcv01
McAfee Security Scanner +
Dropbox
HP Digital Imaging
 
#8 ·
Most of what runs at start up is optional.
Start > Run > Type
msconfig
Under the Start Up Tab.
Untick all entries Except

Microsoft Windows Operating System
HP QuickTouch On Screen Display

HP Quick Launch Buttons
Synaptics Pointing Device Driver

Synaptics Pointing Device Driver
StartMen Application

HP Wireless Assistant


Apply > Ok > Reboot your Pc.

The System Configuration Utility box appear on retstart - saying changes have been made.
Tick the box on the lower left and then OK.

Any entry can be re-enabled using msconfig - if you feel it needs to be
http://www.netsquirrel.com/msconfig/
http://www.bleepingcomputer.com/startups/
======
Java versions out of Date!
http://www.java.com/en/
Uninstall all older versions of Java.
======
Adobe Reader out of Date!
http://get.adobe.com/reader/
Untick the free McAfee scan before downloading Adobe
======
AdwCleaner needs to run until it comes back clean.
Run AdwCleaner again - Scan > then Clean.
Allow it to clean and reboot your Pc.
Then post the latest log file.
======
You have Trend Micro Titanium Antivirus+ installed.
I would uninstall McAfee Security Scanner +
======
Download MalwareBytes to your desktop.
Download the Free version.
MalwareBytes
Once downloaded to your desktop.
Close all open browser windows.

MalwareBytes
Click on the Install icon - allow it to update during the install process.
Start Malwarebytes Anti-Malware.
Before you run a scan.
Under Settings > Detection and Protection in the left pane.
Under Detection Options - make sure that all three entries are ticked.
Under Non-Malware detections - set to Treat detections as Malware.

Now click - Scan button.
Then select - Threat Scan.
Then - Scan Now.
If any infections are found during the scan, the number of them will be listed.
When the scan is finished, make sure to select and remove Everything in the list.
You may be prompted to restart to finish the removal process.
If Yes - restart your Pc.

Start Malwarebytes Anti-Malware again.
Click History > Application Logs.
Select the most recent scan log.
Click View.
Select Export >Text File.
Name it mbam > then save it on the desktop.
Copy-and-paste its contents in the reply box below.
======
There is more that we can do but do the above first.
Also answer flavallee's question - post # 3
 
#9 ·
AFTER you complete blues_harp28's instructions, do the following so we can reduce the list of running processes even more.

-----------------------------------------------------------

Click Start, then type SERVICES.MSC in the search or run box, then press the Enter key.

When the "Services" window appears, expand it so you can see the list more clearly.

Write down ONLY the names in the "Name" column that have their startup type set on Automatic / Automatic(Delayed Start).

If the "Name" column isn't wide enough to see the entire name of any of them, widen the column.

Submit those names here in a vertical list and in alphabetical order.

Make sure to spell them correctly.

-----------------------------------------------------------
 
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