Slow Program

[Clark Kent]

Bare with me.... I'm a novice. I had a contractor come in a short while ago to fix an unrelated problem. His solution was to remove everything including the operating system (Windows NT).

I reinstalled everything and the original problem was corrected, but a new one arose. Ever since then, a Symantec database (Act! 2000) just doesn't seem to want to work properly.

It is now extraordinarily slow and occasionally just freezes up.

I checked the Symantec site and they suggested removing screen savers, and renaming two files, Actrese.ems and Modmenu.act to Actrese.old and Modmenu.old. I tried both of those suggestions and neither made a difference. I scanned for viruses and spyware and found nothing. I also performed a defrag

I've hit a brick wall. Any suggestions?

 

[Rockn]

Was the Act database on an NT workstation or Server? What situations is it "slow" in....accessing from across a network or on a standalone PC? Has the db been reindexed?

 

[Clark Kent]

Thanks for your response! The Main database is on the NT server, but the problem is limmited to the one work station. Act only slows down when accessing the main database. DBs on the C drive do not appear to have any problems. The database has been reindexed since Act was reinstalled.

 

[Rockn]

If it's only on one PC it sounds like a networking problem on the PC. Check the network settings as far as protocols and network clients so you only have the minimum to access your network. Check the NIC settings to see if it is Full or Half Duplex.

 

[Clark Kent]

hmmm...
there are only about a dozen computers on the network. I checked the NIC settings but I think (okay... no, I know) I don't really know what "Full or Half Duplex" means (blush)