Slow reading and writing with external hard drive

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dyingatmidnight

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Jan 5, 2007
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I'm worried my external hard drive is dying. Whenever I plug it in I get prompted to scan for errors and read and writing to the disk to insanely slow all of a sudden. I've tried it on different USB ports and with a different cable just to eliminate those variables.

It's a 500GB Verbatim Portable Hard Drive (this one I think but a little over a year old now http://www.verbatim.com/prod/hard-drives/portable/acclaim/)

I'm hoping there's a way to fix it as right now getting a new drive is a little out of my price range but I'm not really sure how to troubleshoot this sort of thing.
 
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Jun 7, 2011
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According to the warranty: [A link to the PDF is provided at the link you gave.] http://www.verbatim.com/UserFiles/File/Hardware%20Limited%207-Year%20Warranty.pdf

Verbatim warrants its products to be free of defects in material and workmanship under normal use and service for a period of 7 years from the date of purchase. Verbatim’s sole obligation with respect to claims of non -conformance made within the warranty period described above shall be, at its option, to repair or replace any item of Equipment that Verb atim, in its sole discretion, determines to be defective, subject to the procedure set forth.

Download the warranty to read in its entirety.
 
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You should also allow it to scan for errors and repair if necessary, as well as run a "defrag" on the drive to make sure each file is "all together", rather than spread across different sections of the drive (which can cause slowness).

But first, be sure to back up your data!
 

dyingatmidnight

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Joined
Jan 5, 2007
Messages
10
I've run check disk on it with just the first option checked and that found nothing, decided to run it with both options checked and it's been running for hours and the progress bar isn't even half way yet (not that progress bars are ever really accurate). Interestingly the drive doesn't show up in the defrag tool. I just assumed this was because it's an external drive but perhaps not. It doesn't show up under Drives in the Device Manager either.

Actually when I go to the "Safely Remove Hardware" icon it says "Eject USB to ATA/ATAPI Bridge" which I'm not familiar with.
 
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