Slow,slow throughput speed.

Inexperienced beginner has got very slow throughput(25-32kbs with 56k modem) Connection speed 38-41kbs.
Startup list enclosedStartupList report, 09/02/00, 20:18:04
StartupList version: 1.51
Started from : C:\unzipped\StartupList.EXE
Detected: Windows NT 4 SP3 (WinNT 4.00.1381)
Detected: Internet Explorer v5.51 SP2 (5.51.4807.2300)
* Using default options
==================================================

Running processes:

C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\spoolss.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINNT\system32\RpcSs.exe
C:\Program Files\Visual IP InSight\UK\ARUpld32.exe
C:\Program Files\Visual IP InSight\UK\ARMon32a.exe
C:\WINNT\system32\tapisrv.exe
C:\WINNT\system32\rasman.exe
C:\WINNT\System32\esserver.exe
C:\WINNT\System32\pstores.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\SENS.EXE
C:\WINNT\System32\nddeagnt.exe
C:\WINNT\Explorer.exe
C:\WINNT\System32\loadwc.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Palm\hotsync.exe
C:\Program Files\Firenet\firenet.EXE
C:\PROGRA~1\Plus!\MICROS~1\iexplore.exe
C:\WINNT\System32\notepad.exe
C:\unzipped\StartupList.exe
C:\unzipped\StartupList.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\WINNT\Profiles\Administrator\Start Menu\Programs\Startup]
HotSync Manager.lnk = C:\Palm\hotsync.exe

Shell folders Common Startup:
[C:\WINNT\Profiles\All Users\Start Menu\Programs\Startup]
Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = userinit,nddeagnt.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

SystemTray = SysTray.Exe
BrowserWebCheck = loadwc.exe
SchedulingAgent = mstinit.exe /logon
AVG_CC = C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

RoboForm = "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll - {724d43a9-0d85-11d4-9908-00400523e39a}
(no name) - c:\winnt\googletoolbar.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}

--------------------------------------------------

Enumerating Task Scheduler jobs:

{D34F18B0-576E-11D0-B28C-00C04FD7CD22}_SMITHCOMP_Administrator.job
{D34F18B1-576E-11D0-B28C-00C04FD7CD22}_SMITHCOMP_Administrator.job

--------------------------------------------------

Enumerating Download Program Files:

[sys Class]
InProcServer32 = C:\WINNT\Downloaded Program Files\PCPitStop.dll
CODEBASE = http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

[iCC Class]
InProcServer32 = C:\WINNT\Downloaded Program Files\pcpConnCheck.dll
CODEBASE = http://www.pcpitstop.com/internet/pcpConnCheck.cab

[MarqueeCtl Object]
InProcServer32 = C:\WINNT\Downloaded Program Files\marquee.ocx
CODEBASE = http://activex.microsoft.com/activex/controls/iexplorer/x86/marquee.cab

[Symantec AntiVirus scanner]
InProcServer32 = C:\WINNT\Downloaded Program Files\avsniff.dll
CODEBASE = http://security1.norton.com/SSC/SharedContent/vc/bin/AvSniff.cab

[{8EDAD21C-3584-4E66-A8AB-EB0E5584767D}]
CODEBASE = http://toolbar.google.com/data/GoogleActivate.cab

[{A1DC3241-B122-195F-B21A-000000000000}]
CODEBASE = http://vad.mainentrypoint.com/dialer/bin/GB/cmb_210000.cab

[Symantec RuFSI Registry Information Class]
InProcServer32 = C:\WINNT\Downloaded Program Files\rufsi.dll
CODEBASE = http://security1.norton.com/SSC/SharedContent/sc/bin/cabsa.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINNT\System32\macromed\flash\Flash.ocx
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[Microsoft Search Settings Control]
InProcServer32 = C:\WINNT\Downloaded Program Files\searchsettings.ocx
CODEBASE = http://lg.home.microsoft.com/search/lobby/searchsettings.cab

--------------------------------------------------
End of report, 5,378 bytes
Report generated in 0.172 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

I would be extremely grateful if someone would be kind enough to advise me on the next step in diagnosis.
Please remember I am a Dunderhead...its taken me fifteen days to get this far!!

regards
Foxfire PS Ignore date at top. PC trial version.

 

Sometimes it ahs nothing to do with your modem or computer. Phone lines can be old and slow things down. How long is you phone line going to your puter from the wall? Max should be 6 feet.

 

Interesting point but mine is only 4feet. thank you. So I am still looking for help please.

Foxfire.

 

Has it worked faster or was it always this slow?
Distance from the telephone central office can affect the speed also.

 

Del, It was much much quicker previously & my wife has noticed the slow operation too.
We have had all our phone lines checked & BT (Telephone wire supplier) has triple checked & declared us OK.
Knowing that I am inexperienced I suspect that its something that
I have done to corrupt the system.
Any thoughts would be very much appreciated please?

Foxfire

 

At this point I'll leave it to the experts, dial up is not my strong suit.
Someone should come along soon with some ideas.

 

Del, Thank you very much for your reply, it is much appreciated.
There are so many of us with questions & I suspect so few with answers, any helpful reply gives me considerable satisfaction & makes me realise that I am not being ignored.
Thank you.

Foxfire

 

I have now identified most of my running processes which appear to be benign.

My throughput speed yesterday was 14KBS(results Numinion.com)
My average internet speed for the past few is dropping to23kbs.
Where do I go now please??

Foxfire

 

what kind of modem do u have?

 

I have a 56K V90 Supra Express i PRO.

My basic query remains.

Can any startup specialist examine my startup list above please?

Foxfire.

 

Youre probably experiencing Spyware.Go here http://spybot.eon.net.au/[/url and .... Any probs just post at their forum or here.

 

Thanks Shaneo, am in the process of downloading that & will see if that improves things.
foxfire