1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

slow speed

Discussion in 'Web & Email' started by wdfndn, May 2, 2010.

Thread Status:
Not open for further replies.
Advertisement
  1. wdfndn

    wdfndn Thread Starter

    Joined:
    Feb 8, 2003
    Messages:
    156
    Hi, lately I've been getting what appears to be slow speeds from my connection and my pc seems to be running slower than normal too.

    I contacted my provider and they asked me to type in netstat in the comand promt window, it came up with 20+ items and because of this they said I might have a virus or malicious software running somewhere and this is using up my bandwidth I just ran a virus scan and it came up clean.

    What other options are open to me, is it any good doing a hijack this log?

    I'm running vista
    581 GB hd
    3GB ram
    intel core(TM) 2 quad CPU Q6600 @ 2.4Ghz
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Please click here to download and install version 2.0.2 of the HijackThis Installer.

    Run it and select Do a system scan and save a logfile.

    The log will be saved in Notepad. Copy and paste the log in your next post.

    Do not fix anything
     
  3. wdfndn

    wdfndn Thread Starter

    Joined:
    Feb 8, 2003
    Messages:
    156
    thanks for the reply, attached is the hijack log
     

    Attached Files:

  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    You have too many Startup applications loading with Windows. This can significantly increase your Startup time and affect overall performance.

    Please download and run Autoruns.

    Click on Options.

    Put a check mark on Hide Microsoft and Windows Entries.

    Hit the F5 key to refresh your page.

    Only non-Microsoft applications will be showing.

    Select the Logon tab and uncheck the following items:

    Windows Defender

    ECenter

    Windows Mobile Device Center

    PMX Daemon

    VolPanel

    UpdReg

    IAAnotif

    CCUTRAYICON

    dscactivate

    Google Desktop Search

    DellSupportCenter

    NeroFilterCheck

    Google Quick Search Box

    CTxfiHlp

    SunJavaUpdateSched

    Adobe Reader Speed Launcher

    Adobe ARM

    NokiaMServer

    DivXUpdate

    DivXUpdate

    DellSupportCenter

    ISUSPM

    ehTray.exe

    Steam

    WMPNSCFG

    BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}

    SpybotSD TeaTimer

    TomTomHOME.exe

    PHOTOfunSTUDIO.lnk


    I would disable Windows Defender. I find it quite useless. You don't need the extra background process hogging your system resources. Same thing for Spybot's TeaTimer.

    How to Disable Windows Defender

    You can replace them with the free version of Malwarebytes' Anti-Malware.


    Other than your antivirus, firewall and Internet connectivity service, the Startup Type on most of your non-Microsoft Services (from programs YOU have installed), can be changed from Automatic to Manual. This will reduce the amount of processes running in the background and speed up your computer.

    Run Autoruns again (with a check mark on Hide Microsoft and Windows Entries).

    Select the Services tab.

    Only non-Microsoft services will be showing.

    Right-click on any service.

    Click on Jump to...

    You will now be at the exact registry key for that service.

    In the right-hand pane, look at the DWORD Start.

    The last number at the end of the entry will be either:

    (0) for Boot.

    (1) for System.

    (2) for Automatic.

    (3) for Manual.

    (4) for Disabled.

    If you want to change the value, double-click on Start and change the number accordingly.


    Reboot the computer.


    You can also disable the Windows Search service. It should help speed up your computer a bit. To do so, press the Windows key + R to open a Run box. Type in services.msc. Scroll down to the Windows Search service, double-click it and disable it.

    Also,

    Again, press the Windows key + R to open a Run box. Type in CMD.

    In the Command Prompt, type (or paste) the following command:

    sc delete npggsvc

    Press Enter.



     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/920605

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice