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Slow start-up for several days - now big email hangup

Discussion in 'Virus & Other Malware Removal' started by D_Blackwell, Oct 13, 2003.

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  1. D_Blackwell

    D_Blackwell Thread Starter

    Joined:
    Oct 13, 2003
    Messages:
    1
    Several days ago I suddenly had a big jump in start-up time. From less than a minute up to a couple minutes. I update Norton daily and Spybot weekly+ Full scans found nothing with Norton, but a few new problems with Spybot which I cleaned up. This did not improve the situation.

    This morning I went to send an email, and when I clicked 'send' (from Outlook Express) Microsoft Picture It! Photo 2002 alert boxes start coming up. It will open up nearly dozen of them before allowing me to send an email. The spell check is completely bypassed. There is no reason whatever for Picture It! to be involved??? There weren't even any attachments, not that it should matter.

    This is just the second time I've had to use HJT. I hope that it is as helpful as the first. The start-up problem was really irritating but this email thing is already killing me.

    Please save me.

    Logfile of HijackThis v1.97.2
    Scan saved at 12:28:46 PM, on 10/13/2003
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton Personal Firewall\NISUM.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\ltmsg.exe
    C:\WINDOWS\System32\taskswitch.exe
    C:\WINDOWS\SYSTEM32\tbctray.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Roxio\GoBack\GBTray.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\Belkin Bulldog Plus\MUPS.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\Roxio\GoBack\GBPoll.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Belkin Bulldog Plus\upsd.exe
    C:\WINDOWS\System32\msiexec.exe
    C:\Documents and Settings\David\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.earthlink.net/partner/more/msie/button/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie/button/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.earthlink.net/partner/more/msie/button/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.topwebsearch.com/search.php?keywords=%s
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
    N2 - Netscape 6: user_pref("browser.startup.homepage", "http://www.google.com"); (C:\Documents and Settings\David\Application Data\Mozilla\Profiles\default\ktur6l1b.slt\prefs.js)
    N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\David\Application Data\Mozilla\Profiles\default\ktur6l1b.slt\prefs.js)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHelper.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
    O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - Global Startup: MUPS.lnk = C:\Program Files\Belkin Bulldog Plus\MUPS.exe
    O4 - Global Startup: officejet 6100.lnk = ?
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\GoogleToolbar.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\GoogleToolbar.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\GoogleToolbar.dll/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\GoogleToolbar.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page - res://C:\WINDOWS\GoogleToolbar.dll/cmtrans.html
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: symsupportutil - https://www-secure.symantec.com/techsupp/activedata/symsupportutil.CAB
    O16 - DPF: {28F00B0F-DC4E-11D3-ABEC-005004A44EEB} (Register Class) - http://content.hiwirenetworks.net/inbrowser/cabfiles/2.5.30/Hiwire.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...ple.com/drakken/us/win/QuickTimeInstaller.exe
    O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
    O16 - DPF: {776706AE-CACA-4EA3-93DF-BB83D9259DA9} (MailConfigure Class) - http://supportservices.msn.com/us/oeconfig/MailCfg.cab
    O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
    O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
    O16 - DPF: {9A54032D-31F7-400D-B184-83B33BDE65FA} (MSN File Upload Control) - http://sc.communities.msn.com/controls/FileUC/MsnUpld.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37578.9019097222
    O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://E:\Resources\IntraLaunch.CAB
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security1.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{BF4B504D-3D76-450D-B74B-AEC0A450D3E5}: NameServer = 207.217.77.82,207.217.120.83
     
  2. Topkat

    Topkat

    Joined:
    Aug 10, 2003
    Messages:
    401
  3. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,196
    First Name:
    Derek
    What has happened is that you use M$ works suite and spybot or something has removed the update detection & start up entries, this has the effect of the symptoms you complain about with spell check, picture it etc,

    The spell check bits are included on the picture it disc so follow their prompts and put in the disc when asked for, that cures the proble. then in spybot tick all the works entries and tick exclude from further detection
     
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