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Slow system and internet - HJT log attached

Discussion in 'Virus & Other Malware Removal' started by gazsharpe101, Jan 18, 2015.

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  1. gazsharpe101

    gazsharpe101 Thread Starter

    Joined:
    May 28, 2005
    Messages:
    70
    Hi,

    My system and particularly internet connection has suddenly started to go really slow.

    It isn't as bad when I run it through IE rather than firefox but I would like to understand why and resolve the issue. There is a program called booster web which I cannot seem to get rid of. I have even uninstalled firefox but it's still there.

    I've attached my HJT log if you guys could have a look and advise what to do, I would be very grateful. If you would prefer to me post the log within the post let me know.

    Thanks.
    Gareth.
     

    Attached Files:

  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,371
    First Name:
    Derek
    Click on this link to download : ADWCleaner Click on ONE of the Two Blue Download Now buttons That have a blue arrow beside them and save it to your desktop. Do not click on any links in the top Advert.

    See the screenshot where the proper download buttons are highlighted
    [​IMG]

    NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.

    Close your browser and double click on this icon on your desktop:

    [​IMG]

    You will then see the screen below, click on the Scan button (as indicated), accept any prompts that appear and allow it to run, it may take several minutes to complete, when it is done, you will get a message saying "PENDING" , Ignore that & click on the Clean button, accept any prompts that appear and allow the system to reboot. You will then be presented with the report, Copy & Paste it into your next post.
    Please note: the newer versions of Adwcleaner have a pretty colour display on some versions of windows and slightly different icons. The screenshots are from the older version but are basically the same

    [​IMG]
     
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