slow system

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rdk190

Thread Starter
Joined
Apr 26, 2010
Messages
9
my computer is slow someone had told me to run hijack this and post it here for help
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:14:48 PM, on 4/26/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\ScreenThemes\scthemes.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [VeohPlugin] "C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe"
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Elad\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [DriverUpdaterPro] C:\Program Files\CleverTune Software\Driver Updater Pro\DriverUpdaterPro.exe -t
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Startup: ScreenThemes.lnk = C:\Program Files\ScreenThemes\scthemes.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 5119 bytes
thanks for any help
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
How much RAM is on that computer?

You should also uninstall Windows Search 4.0 from your "Add or Remove Programs". It's a system resource hog.
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
McAfee is also a system resource hog not recommended here on TSG.
 

rdk190

Thread Starter
Joined
Apr 26, 2010
Messages
9
Ok I am not sire what TSG is and I dont use safe mode and if I dont use mcafee what should I use for security?
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
TSG is Tech Support Guy, where you are now.

Try Safe Mode to see if your computer is still slow in that mode.
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
As for antivirus, you can try the free Avira Antivir, Avast or AVG.
 

rdk190

Thread Starter
Joined
Apr 26, 2010
Messages
9
seems to run faster in safe mode however my wireless internet doesnt work
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,277
seems to run faster in safe mode however my wireless internet doesnt work
Right-click MY COMPUTER, click Properties - Hardware - Device Manager, then click the + in

Network Adapters

What's listed in that heading?

If there's also a heading named

Other Devices

advise what's listed in it.

--------------------------------------------------------------

my computer is slow someone had told me to run hijack this and post it here for help
You didn't mention if your computer is a laptop or a desktop.

What's its brand name, model name, model number?

--------------------------------------------------------------
 

rdk190

Thread Starter
Joined
Apr 26, 2010
Messages
9
oh, I am sorry
lap top
its a HP compaq presario 5209 us
with a intel celeron 1.46ghz
2mb ram
80 gb hard drive
let me know if you need any other info
should I run in safe mode all the time or just for this test
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,277
oh, I am sorry
lap top
its a HP compaq presario 5209 us
with a intel celeron 1.46ghz
2mb ram
80 gb hard drive
let me know if you need any other info
should I run in safe mode all the time or just for this test
Here is the support and software site for the Compaq Presario V5209US laptop. I suggest that you save this site in your browser favorites/bookmarks list so you can refer to it when needed.

It supports up to 2 GB of RAM, and it appears that you've already maxed it out. (y)

--------------------------------------------------------------

You didn't reply to my comments concerning the Device Manager.

--------------------------------------------------------------
 

rdk190

Thread Starter
Joined
Apr 26, 2010
Messages
9
opps,
broadcom 802.11b/g WLAN
and there is no other option heading
and I have a stupid question whats the best way to enter safe mode
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,277
opps,
broadcom 802.11b/g WLAN
and there is no other option heading
and I have a stupid question whats the best way to enter safe mode
Double-click the Broadcom 802.11b/g WLAN entry to open its properties window, then click Driver(tab).

What's the driver version and driver date listed?

Does that device show as working properly?

------------------------------------------------------------------
 

rdk190

Thread Starter
Joined
Apr 26, 2010
Messages
9
5.10.38.26
the date is 10/22/08
does show as working properly what is the best way to get into safe mode
 
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