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Slow to shut down

Discussion in 'Virus & Other Malware Removal' started by chevyssfan01, Feb 6, 2005.

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  1. chevyssfan01

    chevyssfan01 Thread Starter

    Joined:
    Jun 11, 2004
    Messages:
    34
    Hello all who read this:

    I am having a slight problem with the speed at which my CPU shuts down. It normally should take only a few seconds. Right now it is more like 1 minute or more. I ran my usual suite of antivirus and spyware: Spybot, AdAware, Ez Armor AV and Panda Software online scan. Nothing showed up those scans. Can some take a look at my HJ log? Thanks,

    Logfile of HijackThis v1.99.0
    Scan saved at 11:47:57 PM, on 2/5/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Anti-Spam\QSP-2.1.212.0\QOELoader.exe
    C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetTray.exe
    C:\PROGRA~1\CA\ETRUST~1\ETRUST~3\ca.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetMsg.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Documents and Settings\Gary D. Keese\Desktop\Program files and updates\HiJackThis logs\hijackthis\HijackThis.exe
    C:\Program Files\Internet Explorer\iexplore.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://texas.rangers.mlb.com/NASApp/mlb/index.jsp?c_id=tex
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: XNetIEObj Class - {1808648B-3102-4293-8AD3-06AF71D3321B} - C:\Program Files\Endeavors\AppExpress\bho_2_5_5_17070\bho.dll (file missing)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [EPSON Stylus Photo RX500] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE /P24 "EPSON Stylus Photo RX500" /O6 "USB001" /M "Stylus Photo RX500"
    O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Anti-Spam\QSP-2.1.212.0\QOELoader.exe"
    O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetTray.exe
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\CA\ETRUST~1\ETRUST~3\ca.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
    O16 - DPF: {785EA525-5066-495F-ADF6-3B8316515DEF} (Collapse Control) - http://mirror.worldwinner.com/games/v46/collapse/collapse.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {AF087E66-838E-4A97-8A0B-0DDDA5DEA239} (OTAutoInstall Class) - https://streaming.endeavors.com/microsoft/streets/clientdownloads/OTAI.CAB
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldwinner.com//games/v42/h2hpool/h2hpool.cab
    O23 - Service: CA ISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
    O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: VET Message Service - Computer Associates International, Inc. - C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetMsg.exe
    O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    Thanks again for the help,

    Gary
     
  2. The_Egg

    The_Egg

    Joined:
    Sep 16, 2002
    Messages:
    1,157
    You can fix the following entries with HJT
    (checkmark them and click "Fix checked").
    Make sure all browser/email/explorer windows are closed first.

    O2 - BHO: XNetIEObj Class - {1808648B-3102-4293-8AD3-06AF71D3321B} - C:\Program Files\Endeavors\AppExpress\bho_2_5_5_17070\bho.dll (file missing)

    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

    O16 - DPF: {785EA525-5066-495F-ADF6-3B8316515DEF} (Collapse Control) - http://mirror.worldwinner.com/games/v46/collapse/collapse.cab

    O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldwinner.com//games/v42/h2hpool/h2hpool.cab

    Uninstall Viewpoint via Add/Remove Programs Control Panel.
    If it still remains, delete the "C:\Program Files\Viewpoint" folder.


    Apart from that, I'm not sure if it's wise to have ETrust, Zone Alarm and Symantec Security all running concurrently.

    O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    Is that service meant to be still installed and running?
     
  3. chevyssfan01

    chevyssfan01 Thread Starter

    Joined:
    Jun 11, 2004
    Messages:
    34
    Thanks for pointing out the things I had overlooked. Time has not allowed me to work on the solutions. I will be looking into it this weekend. As soon as I do, the results will be posted.
     
  4. ekim68

    ekim68

    Joined:
    Jul 8, 2003
    Messages:
    55,488
    First Name:
    Mike
    Also, remember, when you have a lot of security, which is good, it normally checks drives and directories on shut down. Such as, anti-virus and anti-spyware software...So, extra time..
     
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