slower then a turtle

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johno_84

Thread Starter
Joined
Oct 10, 2012
Messages
9
Hi all, Im am lost with this problem. My laptop HP DV-6134TX 500gb 4gb of ram, is going that slow that at one stage I left it to load for 20 minutes before I was able to log in to windows. Though that was only once. It is 13 months old. The laptop takes about 5 minutes to the log in screen. After quite a good amount of time, windows will load to a point that you can see the desktop picture, but you can not open any program or even open my documents folder. I have tried loading in safe mode & last good configuration but nothing. I ran a hard drive test that HP puts on so you can test laptop in dos. That test always come back that there is an error in the hard disc.

So my question is, could it be the hard drive or another hardware or is it a windows problem? There has been no funny sounds coming from the laptop.

If it is the hard drive, what is the chance of me getting all my files of it?

Thank you very much for taking the time to read my question, :)
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,484
That test always come back that there is an error in the hard disc.

So my question is, could it be the hard drive or another hardware or is it a windows problem? There has been no funny sounds coming from the laptop.
what sort of sounds - clicking / scratching noises ??

have you run chkdsk at all ?
If it is the hard drive, what is the chance of me getting all my files of it?
you could try using ubuntu and see if you can copy the files across to say a USB drive

have a read below
------------------------------------------------------------------------

UBUNTU Stand Alone CD

NOTE : version Ubuntu 12.04

It may be possible to boot from another Operating System
This will at least test the Hardware and also see if you can see the Harddrive and possibly get data off.

If you have another PC with a cdwriter and spare CD
goto http://www.ubuntu.com/ and download the ISO http://www.ubuntu.com/desktop/get-ubuntu/download

You can also run from a USB device now - if the Machine supports booting off a USB Stick
http://www.ubuntu.com/desktop/get-ubuntu/download

full details are here (Note this is for version 9 - so the start up options are slightly different )
http://www.howtogeek.com/howto/wind...backup-files-from-your-dead-windows-computer/

click on the image "download ubuntu"
Select a location
then begin download
Save the file onto your PC – remember where you saved it – so you can find it again to create the image bootable CD.

You do NOT copy the ISO file onto a CD - you have to use the ISO to create a bootable CD
The CD creator software you have on the PC may have an option to create an image from an ISO
If not - use this free program http://www.imgburn.com/ - Choose the option Write image file to disc
OR
you can use this stand alone ISO Burner to burn the ubuntu onto CD ftp://terabyteunlimited.com/burncdcc.zip

When the UBUNTU CD boots - you will see a screen - with Language on the left panel and two option images labelled

== > Try ubuntu
== > Install ubuntu

You can try Ubuntu without making any changes to your computer, directly from this CD

Use "Try ubunto" ONLY this option this will run from the CD and not install onto your harddrive - be careful, if you do install onto the PC - you will wipe the data and software OFF your hard drive.., so repeat only use option 1

Now you should see a UBUNTU desktop
This at least proves the main parts of the PC are working

NOTE: if you only see a black screen - then this is a known issue, and can be resolved by using the following:-
On some hardware configurations, you need to set some kernel parameters for ubuntu to boot or work properly. A common one is nomodeset, which is needed for some graphic cards that otherwise boot in to a black screen or corrupted splash, acpi_osi= to fix lcd backlight and other problems.
full details are here
http://ubuntuforums.org/showthread.php?t=1613132

If you press the F6 key, a menu at the bottom will open allowing you to set kernel options with the space bar or enter key. You can close the menu with escape key and resume booting by selecting the option “try ubuntu without installing” (please note that session does allow you to install ubuntu once you found the kernel options cured your problem).
If everything worked OK and you should be on the ubuntu desktop

You may see your Harddrive on the desktop - if not have in look in the places on the tool bar at the top of the screen.

If you can see your harddrive – see if you can find the your datafiles –
XP look in “documents and settings” under the user name you had on the PC
Vista/Windows 7 look in “user” under the user name you had on the PC

Now if you have a USB flash drive or external harddrive – you should be able to copy your data from the harddrive onto the USB device

----------------------------------------------------------
Version 12.04
to see the harddrive
on the left hand side menu
look for the
Home Folder
the icon = Folder
click once

at the top of the window that opens you should see
Devices
click on the icon of a drive
Now all your folders should open

to find all your data files
XP look in “documents and settings” under the user name you had on the PC
Vista/Windows 7 look in “user” under the user name you had on the PC

to check the Disk Intergrity
goto Dash home this is the icon at the top of the lefthand menu - click on that icon
Now in the window that opens
type DIS
a list of applications will open
choose Disk Utility by clicking on the Icon

A list of devices will appear in a new window - to make the window full screen - you may have to click on the small icons at the top left of the window - you have a X - and a square - click on the square to make the windows full screen

Beware this utility can wipe all your data off the harddrive - so proceed with caution

from the window that pops up - choose your harddrive - by clicking on it

look around the top right hand side - you should see a SMART Status ( green dot - disk is healthy)
under that will be
SMART DATA
this will provide a summary of the disk status and allow you to run Self-test

Run Self-test - note this takes some time to run
you have three options
  • short
  • extended
  • conveyance

------------------------------------------------------------------------
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,154
Here is the support site for the HP Pavilion dv6134tx laptop.

You might want to add and save this site in your browser favorites/bookmarks list so you can readily refer to it when needed.

------------------------------------------------------------------

An infestation of malware, spyware, rogues, hijackers, adware trackers, etc. can have a noticable impact on speed and performance.

Download and save and then install the free version of

Malwarebytes Anti-Malware 1.70.0.1100

SUPERAntiSpyware 5.6.0.1014

Make sure to update their definition files during the install process.

Make sure to uncheck and decline to install any extras, such as toolbars and homepages, they may offer.

Make sure to uncheck and decline to use the "Pro" or "Trial" version, if it's offered.

After they're installed and updated, restart the computer.

Run a QUICK scan with each of them.

When each scan is finished, select and remove EVERYTHING they found.

Restart the computer, if prompted to, so the removal process can finish.

Note: DON'T use the computer while each scan is in progress.

------------------------------------------------------------------
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
I ran a hard drive test that HP puts on so you can test laptop in dos. That test always come back that there is an error in the hard disc.
To me that's all I needed to read. If the hard drive is faulty then it absolutely can cause all the symptoms you describe. The drive doesn't have to make any funny sounds to be faulty, hard drives fail all the time. I'd say you need to replace the hard drive to resolve your problem.

You should be able to retrieve the data since it still tries to boot so the drive is still accessible with either a Linux disc, or using a USB adapter and connecting the drive to the laptop after installing a new hard drive or by hooking up to another computer to copy files off it.
 

johno_84

Thread Starter
Joined
Oct 10, 2012
Messages
9
Hi Etaf,

Thanks for responding. There is no sound coming from the hard drive. This maybe a silly question, but when I download the Ubuntu and going to burn the image imgburn, it says that the file I am trying to burn is too big and will not fit on the cd. So Im a little lost.

Johno

Here is the support site for the HP Pavilion dv6134tx laptop.

You might want to add and save this site in your browser favorites/bookmarks list so you can readily refer to it when needed.

------------------------------------------------------------------

An infestation of malware, spyware, rogues, hijackers, adware trackers, etc. can have a noticable impact on speed and performance.

Download and save and then install the free version of

Malwarebytes Anti-Malware 1.70.0.1100

SUPERAntiSpyware 5.6.0.1014

Make sure to update their definition files during the install process.

Make sure to uncheck and decline to install any extras, such as toolbars and homepages, they may offer.

Make sure to uncheck and decline to use the "Pro" or "Trial" version, if it's offered.

After they're installed and updated, restart the computer.

Run a QUICK scan with each of them.

When each scan is finished, select and remove EVERYTHING they found.

Restart the computer, if prompted to, so the removal process can finish.

Note: DON'T use the computer while each scan is in progress.

------------------------------------------------------------------
 

foxidrive

Banned
Joined
Oct 20, 2012
Messages
793
In case this applies:

A lady had a laptop that was so slow it was almost comatose.
The problem was A) the ram was a small figure and B) she used the laptop for small amounts of time and shut it down - and so the problem was Windows update never completing the update for a service pack and another 250 updates. Leaving the laptop running for a day allowed the updates to complete and it ran ok again.
 

johno_84

Thread Starter
Joined
Oct 10, 2012
Messages
9
Hi Foxidrive,

Thanks for replying. The laptop that is having the problems has 4gb ram. Because I use it for my work, the laptop is on all day and I make sure it gets updated often. Thanks :)

In case this applies:

A lady had a laptop that was so slow it was almost comatose.
The problem was A) the ram was a small figure and B) she used the laptop for small amounts of time and shut it down - and so the problem was Windows update never completing the update for a service pack and another 250 updates. Leaving the laptop running for a day allowed the updates to complete and it ran ok again.
 

foxidrive

Banned
Joined
Oct 20, 2012
Messages
793
If it is the hard drive, what is the chance of me getting all my files of it?
It may be the HDD in that case. It could be running in PIO mode and/or also having retries.

As has been mentioned, boot up a linux LIVE cdrom/USB and copy your files to a USB HDD, to be sure. Copy your essential files first, do not delete anything until all files are copied.

It will also test the hardware - if it runs ok then the problem could well be a HDD issue given the symptoms you have described.
 
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