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Slug of an external hard drive

Discussion in 'Hardware' started by jkm1945, Jan 22, 2011.

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  1. jkm1945

    jkm1945 Thread Starter

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    I have bought a 1.5 TB WDElements USB 2 external hard drive. To do anything on it takes forever! How do I get this large hard drive to be useable by making it operate quicker. For instance it takes a minute or more after I click on "Properties" to see the disk properties. Copying files to the new hard drive from my computer? Don't even go there. The details on the computer are a Windows 7 operating system and the external hard drive is in a single partition (1.5TB). The external hard drive is formatted NTFS.
     
  2. fairnooks

    fairnooks Banned

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    It might be a faulty disk or USB bridge. Did you try it on another computer with same results?
    Sounds like it needs to be returned. You can try a disk check with the repair option on, take a look at it with Crystal Disk Info and see what it says, try the long test of the Seagate Disk utility and see what that comes up with, rewrite the partition table with the diskpart utility or with GParted and then full format to NTFS again.
    Those are the things I would do and then decide if it has to go back depending on results from 1 or more of those tests/restructurings.
     
  3. jkm1945

    jkm1945 Thread Starter

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    Thanks for the information. I will try a disk check next. I have tried this external hard drive on an other computer and it behaved the same way. Really poorly in the time it took to do anything.
     
  4. jkm1945

    jkm1945 Thread Starter

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    Hi again. Check Disk found no errors on the drive. Since the slowness of the drive happened on two computers and there are no errors on it, I guess that means a call to Dell, where I bought the disk, or the manufacturer and see what their suggestion is.

    Jerry
     
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