Small Business W/ Limited AIM Connections

Hello, I'm in the IT department of a popular lighting store's .com business. We are currently going through a baffling issue with our AIM messenger. The problem being that only a certain amount of people can sign on to AIM at once.

:::: i.e.- 13 people are signed on, the 14th person attempts and gets a "Connect Error" - if one person were to sign off, then the 14th person can sign on.


I can narrow this problem down to one thing - when the problem initially arose it was after a power surge caused us to pick up a new router which is definitely the culprit. Any ideas as to what settings may need adjusting?

Thanks

 

just bumping this up.. i think it might be a simple fix