Small office networking problem

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avan29

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Hi
I run a small business in a managed office building. I have hired two Ethernet ports for internet usage. I use three PCs as well as two VoIP phone lines. I have connected all these devices via a network switch and it was working well until two days ago. Now I have moved to a larger room in the same office building. Now I have trouble using my VoIP phone lines and PCs as it is not working through switch. I spend hours trying different options with frustration. It looks they have blocked number of devises per Ethernet port in the new VLAN settings. I managed to connect one phone through one line and one PC from the other.

As a small company we cannt afford to buy separate ports for each devices. Is there any way to do this ?

Thanks
Avan
 

DaveA

David
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Have you had a talk with the building management?
 

avan29

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I have talked to the guy who manage the IT system, and he indicated that every PC need separate Ethernet port. He didnt say that this is a must. If I go on that route, I need to hire 7 Ethernet ports to connect 7 devices including 3 PCs. In my new office, I need to set up a personal server and with security camera as well. I hired a IT specialist, who tried last two days, but he cannot do it. He finally said to me that, the network is identifying IP address of each devises and it allowing only one device to work. So my question was if there any way to hide the IP addresses of multiple devices or show single IP address going back to the network ?
 

TerryNet

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I have talked to the guy who manage the IT system, and he indicated that every PC need separate Ethernet port. He didnt say that this is a must.
Does not "need" mean the same as "must"?

What does your written contract or terms of service say?
 

avan29

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Office Contract and IT services are separately managed/Invoiced.
 
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