SMC Router Problems!

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vg19

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Oct 13, 2001
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136
I have a SMC 7004ABR Router, and I am using it with Bell High Speed Internet (DSL, Speedstream 5200 modem)

I would make all the connections, and the internet works fine for about 10 minutes. But after 10 minutes, the DSL and enet LEDs just start continously flashing. (I cannot use the net, it will just stop working) If I then connect the modem to my Nic card, the net will work.

I called SMC and they couldnt figure out the problem so they sent me the same router (RMA) I just hooked up the new router, and its giving me the same problem. Do you think theres a compatabilty issue here? Should I go to wireless and see if it makes a difference? Any suggestions?

Thanks
 

vg19

Thread Starter
Joined
Oct 13, 2001
Messages
136
Yes, I have tried both with built in SMC router firewall on anf off.
 

JohnWill

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Oct 19, 2002
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106,418
I'd reset the router to factory defaults, then configure just the WAN section so it will connect to the modem. If that fails, I'd call SMC or the place you bought it and get rid of it.

FWIW, I used to be a 100% SMC fan for years, but since my fiasco with my SMC2404WBR, I've switched to using a D-Link DI-614+, and it's worked very well so far.
 

vg19

Thread Starter
Joined
Oct 13, 2001
Messages
136
Im not too sure what you mean. I have it set up for PPPeO. Is that what you mean by connect it to the modem?

Do you think SMC will reimbuirse me somehow. Like if I want to go to wireless since this is not working, will they give me some money off?
 

JohnWill

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Joined
Oct 19, 2002
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106,418
I have no idea what SMC will do, I'd start by taking it back to the place you purchased it.

If you can beg, borrow, or steal another brand of router for a test, that would be very instructive.
 
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