G'day I'm pretty bad with computers but I've done some research and now know enough that I have smitfraud or whatever it's called, and I've downloaded and installed all the programs that are s'posed to clean it.
I've got
Smitrem
SmitFraudFix
Rogue Remover
CCleaner
Anyway when I run SmitFraudFix in safe mode, I get a message saying "Cannot import C:/smitfrau.reg: Error accessing the registry" and a similar message when I try to run smitrem.
I'd really appreciate some help, I tried to look up what I should do when I get this "Error accessing registry" message but I can not understand it at all!
Cheers
Logfile of HijackThis v1.99.1
Scan saved at 10:46:07 PM, on 7/5/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\LTSMMSG.exe
C:\WINNT\system32\PRISMSTA.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINNT\System32\sistray.EXE
C:\WINNT\System32\khooker.exe
C:\PROGRA~1\LAUNCH~1\CPLBY25.EXE
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SpyLocked 4.3\SpyLocked 4.3.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_08\bin\jucheck.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Documents and Settings\xavier\My Documents\Spyware removal\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {184746EC-9E9D-4C7D-B9E7-9039EBD801A9} - C:\Program Files\Security Tools\iesplg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Protection Bar - {29C5A3B6-9A8D-4FA0-B5AD-3E20F4AA5C00} - C:\Program Files\Security Tools\iesbpl.dll
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [PRISMSTA.EXE] PRISMSTA.EXE START
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SiS Tray] C:\WINNT\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINNT\System32\khooker.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\CPLBY25.EXE
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [Winupdate] regedit /s C:\Winnt\Discover.reg
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SpyLocked 4.3] "C:\Program Files\SpyLocked 4.3\SpyLocked 4.3.exe" /h
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: MA521 Configuration Utility.lnk = C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
I've got
Smitrem
SmitFraudFix
Rogue Remover
CCleaner
Anyway when I run SmitFraudFix in safe mode, I get a message saying "Cannot import C:/smitfrau.reg: Error accessing the registry" and a similar message when I try to run smitrem.
I'd really appreciate some help, I tried to look up what I should do when I get this "Error accessing registry" message but I can not understand it at all!
Cheers
Logfile of HijackThis v1.99.1
Scan saved at 10:46:07 PM, on 7/5/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\LTSMMSG.exe
C:\WINNT\system32\PRISMSTA.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINNT\System32\sistray.EXE
C:\WINNT\System32\khooker.exe
C:\PROGRA~1\LAUNCH~1\CPLBY25.EXE
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SpyLocked 4.3\SpyLocked 4.3.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_08\bin\jucheck.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Documents and Settings\xavier\My Documents\Spyware removal\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {184746EC-9E9D-4C7D-B9E7-9039EBD801A9} - C:\Program Files\Security Tools\iesplg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Protection Bar - {29C5A3B6-9A8D-4FA0-B5AD-3E20F4AA5C00} - C:\Program Files\Security Tools\iesbpl.dll
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [PRISMSTA.EXE] PRISMSTA.EXE START
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SiS Tray] C:\WINNT\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINNT\System32\khooker.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\CPLBY25.EXE
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [Winupdate] regedit /s C:\Winnt\Discover.reg
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SpyLocked 4.3] "C:\Program Files\SpyLocked 4.3\SpyLocked 4.3.exe" /h
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: MA521 Configuration Utility.lnk = C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe