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SMTP not working

Discussion in 'Windows XP' started by oniro, Sep 8, 2004.

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  1. oniro

    oniro Thread Starter

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    I have a POP3 account which is receiving mail normally from my e-mail company but is not sending out my e-mails. That is HOTPOP.COM who has also paid services but mine is a free basic account. I have sent them 4 requests asking to check if their settings for my account are ok but they never answer because maybe they only have customer service for paid accounts.

    My settings,at my e-mail client, are ok and acording to the configuration they recomend. Besides that, I have a POP3 Hotmail account which is working fine (Incoming and outgoing mail) from Outlook Express.

    But when I try to send mail through Hotpop I get the following error message:

    "The connection to the server has failed. Account: 'pop.hotpop.com', Server: 'smtp.hotpop.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E"

    I don´t know what this error message means. What can I do to solve this problem ?

    Thanks for your help,

    Oniro
     
  2. Old Rich

    Old Rich

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    Is HotPop your ISP? . . most ISP's will require you send mail thru their SMTP . . regardless of which POP address you receive it from.

    wrs
     
  3. oniro

    oniro Thread Starter

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    No, I have a local ISP and SDL provider but is only for the broadband. Hotpop is only one of those free accounts provider, like Hotmail or Yahoo.I mind about this Hotpop account because I´ve had same e-mail address for years.

    Thanks for your help.

    Oniro
     
  4. Old Rich

    Old Rich

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    You will probably have to use the local ISP SMTP address to send mail. Because of the spamming problems, most ISP are no longer allowing third party SMTP addresses.

    wrs
     
  5. oniro

    oniro Thread Starter

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    But the point is that still I have a Hotmail POP3 account with incoming and outgoing mail working smoothly from my client OutlookExpress. :confused:

    Thanks again,

    Oniro
     
  6. Old Rich

    Old Rich

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    What is the smtp on the hotmail account?

    wrs
     
  7. bearone2

    bearone2 Banned

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    thru outlook express, hotmail sets up its own pop/smtp servers.

    you have to use the smtp server from your isp to send mail from this 3rd environment even though you can recieve from its pop server:cool:
     
  8. hofty

    hofty

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    I have tried everything and can not send any email with outlook express.
     
  9. bobol

    bobol

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    try this site's
    Internet & Networking // Web & Email forum...move the post there if no luck here.
     
  10. Sequal7

    Sequal7

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  11. oniro

    oniro Thread Starter

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    Thank you all. I have solved my problem. The broadband provider told me about the new SMTP parameters, those being different from the set up configuration by Hotpop. The broadband supplier suddenly made the changes without notice.

    Thank you Sequal17, Bobol, Bearone2 and Simpswr for your insights and help.
     
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