SMTP not working

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oniro

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Aug 23, 2003
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I have a POP3 account which is receiving mail normally from my e-mail company but is not sending out my e-mails. That is HOTPOP.COM who has also paid services but mine is a free basic account. I have sent them 4 requests asking to check if their settings for my account are ok but they never answer because maybe they only have customer service for paid accounts.

My settings,at my e-mail client, are ok and acording to the configuration they recomend. Besides that, I have a POP3 Hotmail account which is working fine (Incoming and outgoing mail) from Outlook Express.

But when I try to send mail through Hotpop I get the following error message:

"The connection to the server has failed. Account: 'pop.hotpop.com', Server: 'smtp.hotpop.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E"

I don´t know what this error message means. What can I do to solve this problem ?

Thanks for your help,

Oniro
 
Joined
Jan 17, 2003
Messages
10,254
Is HotPop your ISP? . . most ISP's will require you send mail thru their SMTP . . regardless of which POP address you receive it from.

wrs
 

oniro

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376
No, I have a local ISP and SDL provider but is only for the broadband. Hotpop is only one of those free accounts provider, like Hotmail or Yahoo.I mind about this Hotpop account because I´ve had same e-mail address for years.

Thanks for your help.

Oniro
 
Joined
Jan 17, 2003
Messages
10,254
You will probably have to use the local ISP SMTP address to send mail. Because of the spamming problems, most ISP are no longer allowing third party SMTP addresses.

wrs
 

oniro

Thread Starter
Joined
Aug 23, 2003
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376
But the point is that still I have a Hotmail POP3 account with incoming and outgoing mail working smoothly from my client OutlookExpress. :confused:

Thanks again,

Oniro
 

bearone2

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Jun 4, 2004
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oniro said:
But the point is that still I have a Hotmail POP3 account with incoming and outgoing mail working smoothly from my client OutlookExpress. :confused:

Thanks again,

Oniro
thru outlook express, hotmail sets up its own pop/smtp servers.

you have to use the smtp server from your isp to send mail from this 3rd environment even though you can recieve from its pop server:cool:
 
Joined
Jan 28, 2004
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try this site's
Internet & Networking // Web & Email forum...move the post there if no luck here.
 

oniro

Thread Starter
Joined
Aug 23, 2003
Messages
376
Thank you all. I have solved my problem. The broadband provider told me about the new SMTP parameters, those being different from the set up configuration by Hotpop. The broadband supplier suddenly made the changes without notice.

Thank you Sequal17, Bobol, Bearone2 and Simpswr for your insights and help.
 
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