SMTP server name error message

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hr516

Thread Starter
Joined
Feb 21, 2005
Messages
39
I am using Win98 and Outlook 2000. I have an e-mail address at optonline.net. All of the e-mail I get from there is downloaded automatically to my desktop via Outlook 2000. When I try to send e-mail from Outlook, I get an error message that says " The SMTP server name could not be found. Please check name and try again". I am positive the server name is

mail.optonline.net

I cannot figure out why I cannot send mail directly from Outlook. If I go to the optonline.net website, I do not have any problems sending my mail. Does anyone have a suggestion. Thanks so much for any advice.
 

hr516

Thread Starter
Joined
Feb 21, 2005
Messages
39
Yes, I did try the automatic setup with the same results. I still get incomming mail but cannot send mail via Outlook.
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
There is a link to speak with Customer Service. Did you try that?
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Sometimes you have to put smtp in front, have you tried that?
 
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