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SMTP server name error message

Discussion in 'Web & Email' started by hr516, Jul 11, 2006.

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  1. hr516

    hr516 Thread Starter

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    I am using Win98 and Outlook 2000. I have an e-mail address at optonline.net. All of the e-mail I get from there is downloaded automatically to my desktop via Outlook 2000. When I try to send e-mail from Outlook, I get an error message that says " The SMTP server name could not be found. Please check name and try again". I am positive the server name is

    mail.optonline.net

    I cannot figure out why I cannot send mail directly from Outlook. If I go to the optonline.net website, I do not have any problems sending my mail. Does anyone have a suggestion. Thanks so much for any advice.
     
  2. cybertech

    cybertech Retired Moderator

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  3. hr516

    hr516 Thread Starter

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    Yes, I did try the automatic setup with the same results. I still get incomming mail but cannot send mail via Outlook.
     
  4. cybertech

    cybertech Retired Moderator

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    There is a link to speak with Customer Service. Did you try that?
     
  5. ~Candy~

    ~Candy~ Retired Administrator

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    Sometimes you have to put smtp in front, have you tried that?
     
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