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So You Think You Have Computer Problems

Discussion in 'Random Discussion' started by n2gun, Feb 12, 2003.

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  1. n2gun

    n2gun Thread Starter

    Joined:
    Mar 3, 2000
    Messages:
    4,168
    Computer Genius -- Take heart! Anyone among you who believes you are technologically challenged you "ain't seen nuthin'" yet. This is an excerpt from a Wall Street Journal article:


    1. Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.

    2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.

    3. Another Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of trouble shooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "Send" key.

    4. Yet another Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and
    washing them individually.

    5. A Dell technician received a call from a customer who was enraged because his computer had told him he was "bad and an invalid." The tech explained that the computer's "bad command" and "invalid"
    responses shouldn't be taken personally.

    6. A confused caller to IBM was having trouble printing documents. He told the technician that the computer had said it "couldn't find printer." The user had also tried turning the computer screen to face the printer, but
    that his computer still couldn't "see" the printer.

    7. An exasperated caller to Dell Computer Tech Support couldn't get her new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power
    button. Her response, "I pushed and pushed on this foot pedal and nothing happens." The "foot pedal" turned out to be the computer's mouse.

    8. Another customer called Compaq tech support to say her brand new computer wouldn't work. She said she unpacked the unit, plugged it in and sat there for 20 minutes waiting for something to happen. When
    asked what happened when she pressed the power switch, she asked, "What power switch?"

    9. Another IBM customer had trouble installing software and rang for support "I put in the first disk, and that was OK. It said to put in the second disk, and had some problems with the disk. When it said to put in the third disk, I couldn't even fit it in..." The user hadn't realized that "Insert Disk 2" meant to remove Disk 1 first.

    10. A woman called the Canon help desk with a problem with her printer. The tech asked her if she was running it under "Windows." The woman responded, No, my desk is next to the door. But that is a good point. The man sitting in the cubicle next to me is under a window and his printer is working fine.

    THERE ... NOW DON'T" YOU FEEL LIKE A COMPUTER GENIUS?
     
  2. joe2cool

    joe2cool

    Joined:
    Feb 7, 2002
    Messages:
    5,994
  3. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    the 1st time i got the......."this program has performed an illegal operation".....i left the room for a few minutes and my wife had gone in and was frowning at me...."what have you been doing on here thats illegal".................it took me a couple of minutes to assure her it was not that kind of illegal:rolleyes:

    i kid you not.:D
     
  4. hewee

    hewee

    Joined:
    Oct 26, 2001
    Messages:
    57,793
    Hey Steve but what have you done that is illegal that you computers does not know about? :rolleyes: :rolleyes:
     
  5. columbo

    columbo

    Joined:
    Sep 10, 2001
    Messages:
    3,178
    On the flipside....

    There are quite a few morons working in Tech Support as well:

    http://chroniclesofgeorge.nanc.com/

    Anybody that's ever worked for a Help Desk has to know somebody like this :D
     
  6. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    aha!...........ill take the 5th on the one hewee:D
     
  7. hewee

    hewee

    Joined:
    Oct 26, 2001
    Messages:
    57,793
    $teve

    He hee I bet you will.:rolleyes: :rolleyes:
     
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