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software install/uninstall help

Discussion in 'All Other Software' started by wendlle, Dec 17, 2011.

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  1. wendlle

    wendlle Thread Starter

    Joined:
    Oct 22, 2008
    Messages:
    137
    I just removed that stupid "security shield" virus from my laptop using malwarebytes. Now I'm trying to uninstall my trial version of AVG and put on the free version and neither will work. they go thru the process of extracting the files then nothing. When I go to add/remove programs and then uninstall. I hit the button and nothing happens.

    Can anyone help?
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,900
    First Name:
    Frank
    Download and save and then run AVG Remover 2012 so it can find and remove all the AVG "debris" in your computer.
    Note: Select the 32-bit or 64-bit version, depending on whether your computer has Windows 32-bit or 64-bit.

    After that's done, download and save and then install Microsoft Security Essentials - which is free and very user-friendly and well-recommended in these forums.

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