software installation problem

[glsmith]

had a problem with my digital ixus camera program so uninstalled. now when i insert the cd-rom to re-install it seems the d drive or e drive won't automatically start. opened control panel-install new software but won't recognise the disk in either drive.
please use "dummy speak"

 

[Bryan]

If it won't automatically start then try starting it manually.

With the CD inserted in the drive, double Left click on MyComputer and then Right click on the CDRom drive and select "Explore".

I'm not sure how the CD is arranged but do you see a Setup.exe on the CD? If so, double left click on it to start the install.

Let us know what happens.

 

[glsmith]

drive not ready/accessible

 

[Bryan]

Remove the CD and restart Windows. Then once it's restarted, try it again. If you still get that same error, insert any other CD you have and see if you can get the CDRom drive to recognise any CD.

Also, when the PC is restarting try to look at the screen and right in beginning on the screen you should see the drives "Recognized" on the screen for a second or two. You should see them recognized just before the Windows splash screen appears. See if you do see them noted on the screen at bootup.

BTW, when was the last time you used the CDRom drive?