Solved: 0xC00D11BA: Cannot play the file

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Neil52

Thread Starter
Joined
Sep 21, 2008
Messages
4
hi my name is neil its my first time in here and i would be grateful of somebodys kind help. i am a 52 year old male who has only just started using a computer.

i have recently tried to play some music on windows media player only to get the following m,essage box - 0xC00D11BA: Cannot play the file

i have searched all over the internet to see if i can get help and this seems the best place.
i have read that i need to provide you with details from belarc so i have dowloaded these have pasted as below. i have tried to adjust settings in the sound menu in the control panel and it says in 'hardware' that audio codecs are working but the location is unknown - i dont know if this is the problem.

i would be grateful for help as i am so out of my depth it is unbelieveable!! thanks again, Neil.

[SIZE=+1]Computer Profile Summary[/SIZE][SIZE=-1]Computer Name: [/SIZE][SIZE=-1]Home-48d60ed710 (in MSHOME)[/SIZE][SIZE=-1]Profile Date: [/SIZE][SIZE=-1]21 September 2008 16:33:21[/SIZE][SIZE=-1]Advisor Version: [/SIZE][SIZE=-1]7.2x[/SIZE][SIZE=-1]Windows Logon: [/SIZE][SIZE=-1]Neil[/SIZE] Click here for Belarc's System Management products, for large and small companies. Operating System System ModelWindows XP Home Edition Service Pack 2 (build 2600) Packard Bell NEC PB34244901
System Serial Number: 049739920233
Chassis Serial Number: 50424E
Enclosure Type: DesktopProcessor a Main Circuit Board b1.80 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL K8M800-8237
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. 2.0b 02/07/2006Drives Memory Modules c,d71.63 Gigabytes Usable Hard Drive Capacity
54.54 Gigabytes Hard Drive Free Space

PHILIPS DVDR1628P1 [CD-ROM drive]

ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 5JVWAVC5, rev 8.01, SMART Status: Healthy 960 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' is Empty Local Drive Volumes c: (NTFS on drive 0)47.76 GB30.88 GB freed: (NTFS on drive 0)23.88 GB23.66 GB free Network Drives None detectedUsers (mouse over user name for details) Printerslocal user accountslast logon
Neil
21/09/2008 15:32:57(admin)local system accounts
Administrator
never(admin)
ASPNET
never
Claire
never(admin)
Guest
never
HelpAssistant
never
Mam and Dad
never(admin)
SUPPORT_388945a0
never
Marks a disabled account;
Marks a locked account
None detected Controllers DisplayPrimary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller None detectedBus Adapters MultimediaVIA SATA RAID Controller
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller None detectedCommunications Other DevicesNETGEAR WG111T 108Mbps Wireless USB2.0 Adapter primary Auto IP Address: 192.168.1.2 / 24Gateway: 192.168.1.1Dhcp Server: 192.168.1.1Physical Address: 00:1E:2A:E0:4E:1DRealtek RTL8139 Family PCI Fast Ethernet NICDhcp Server: 192.168.1.1Physical Address: 00:14:85:6A:DF:A9Networking Dns Server: 192.168.1.1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (5x)
 

Neil52

Thread Starter
Joined
Sep 21, 2008
Messages
4
that is better! with a little help from my son i have done what you asked and now i have elvis screaming out of my computer again!!

i really appreciate your time and knowledge in helping me as i wouldnt have knew in a million years what to do.

once again many thanks,
take care
Neil
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top